roschic.com Reviews 

232
•
TrustScore 1.5 uit 5

1,4

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Beoordeeld met 4 van de 5 sterren

Lovely styles and good value for money. The dress is comfortable and I got a lot of compliments wearing it out. Sizing runs slightly different from standard Us sizes, so definitely check the size cha... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered pants on June 30th paid around $52.00 and it is now Sept 22nd and still have not received my order. I wrote to them several times. On July 21st they said my order was on its way. Carrier... Toon meer

Beoordeeld met 1 van de 5 sterren

Poor quality and an absolute scam. They try to negotiate your return and do a terrible job. Awful business practices ad completely unethical. DO NOT PURCHASE FROM THIS SITE

Beoordeeld met 1 van de 5 sterren

Picturesque Beauty Tulle Floral Pleated One Shoulder Sleeve Slit Maxi Dress This dress arrived and does not match picture or description on website. There are slits on both sides of the dress in th... Toon meer

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1,4

Zeer slecht

TrustScore 1.5 uit 5

232 reviews

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1,4

Alle reviews

(232)

49 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

ORDER #RS66449 -- $75.68

ORDER #RS66449 -- $75.68

I ordered three shirts that were supposed to be linen with embroidered stitching. White, Blue and Green. The shirts I received were all different sizes in polyester with no embroidered stitching. They are awful -- this company is a scam. I want my money back.

25 februari 2025
Review zonder uitnodiging
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Antwoord van roschic.com

We apologize for the inconvenience. We have contacted you by email and hope to help you solve the problem. We look forward to your feedback.

Beoordeeld met 1 van de 5 sterren

SCAM

Yes, please DO NOT ORDER!
Terrible mistake
I want my money back
roschic
ORDER #RS68704

23 februari 2025
Review zonder uitnodiging
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Antwoord van roschic.com

We have cancelled your order and refunded you, please check with paypal.

Beoordeeld met 1 van de 5 sterren

False advertisement

False advertisement. Over promising delivery dates, and tracking updates are inaccurate, unreliable and false. Never received my order and had to contact my bank for help. Do not shop on this website.

25 januari 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Beoordeeld met 1 van de 5 sterren

customer service is poor

customer service is poor, i have email them multiple times to cancel my order and refund me and all you guys doing is looking over my email and telling something else about my order. FOR THE LAST TIME I DON’T IT IT’S NOT SHIP AS YET SO PLEASE CANCEL MY ORDER NOW AND GIVE ME BACK MY MONEY!!!!!!!

11 februari 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Sorry for the inconvenience, we noticed that your order has been cancelled and the refund has been completed. Please contact your credit card company to verify.

Beoordeeld met 1 van de 5 sterren

Do not Buy - Terrible Quality + Sizing + No Returns

I ordered 4 items in the same size based on the size charts....all were either too large or too small. The quality of the clothing is very poor, fabrics are cheap and not as expected, stitching is so poor I could do better with one hand behind my back and one eye closed. And to top it off, you cannot return the items even though they say you can. Customer service 'does not recommend returning the product' due to high cost of postage, and customs fees. And they say customs is a problem and they will likely return the package anyhow. Unbelievable. Do not buy anything from this site.

25 januari 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Beoordeeld met 3 van de 5 sterren

Roschic's reps are friendly

Roschic's reps are friendly, delivery's quick, and clothes are nice. However, the sizing accuracy needs a bit of improvement.

4 februari 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Hi,. Thank you for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!

Beoordeeld met 1 van de 5 sterren

Terrible Experience and quality

I ordered a pantsuit that looked beautiful in the advertisement. I paid expedited shipping as well. I received the item weeks after the order and it was nothing like shown. Cheap, way too short, terrible. Quality looks like it was made by my 5 year old. I reached out to return and I was offered $3 to keep the item when my order total was $55 with shipping. What a joke. I can either pay shipping to return to China with no guarantee they will receive it or take $3 compensation and keep the item. DO NOT BUY!!!

1 februari 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Dear,
Thank you for contacting us and sharing your feedback about your recent purchase. We are sorry for the inconvenience.
We strive to provide quality products and excellent service, and we regret that we failed to do so this time. Your review is valuable to us and I would like to address your concerns directly.
Regarding the return process, we usually have policies that manage such requests. However, I understand your frustration and would like to assist in resolving this matter. If you wish, I can help facilitate your return or find a solution that works for you.
Please let me know how you would like to proceed and I will do my best to help you.
Thank you for your understanding and I hope to resolve your issue.

Beoordeeld met 1 van de 5 sterren

È una truffa

È una truffa, non acquistate in questi siti,cambiano anche il nome, per fortuna avevo speso relativamente pochi soldi,la realtà è che e una truffa, era il mio dovere segnalare il fatto, le foto bellissime ma il prodotto,non esiste.

10 juli 2024
Review zonder uitnodiging
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Antwoord van roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Beoordeeld met 1 van de 5 sterren

What a Scam

What a Scam! I paid $150 for 4 pairs of Christmas PJ's for my friends and me and they are NOTHING like they photographed. After looking closely, you can see they photos advertised have sequence and photos digitally added that don't even fit on the picture for the ad. They're awful and the company is only offering to refund $7! Total Bummer!
________________________________
I am not sure how to directly reply to the seller’s response to my Review, so I am adding my response here.

I have contacted Roschic directly and am attempting to via PayPal. The quality of the pajamas does not match that pictured for the “Sequin” item listed. In fact, if you look closely you can see that the photo of the Santa pajamas had a mistake in its digital modification on the same listing where the Santa faces mismatch the sleeve area. This link is no longer accessible, but the mis-representation remains. I am expecting a full refund of $150.96. If you want the items returned, I will do so if you send a prepaid shipping label to the email associated with my Order #RS64704.

I would probably have not gone through such lengths to address this issue had I not put this order together with friends and feel the responsibility of their hard earned money getting taken advantage of. I also feel it’s important to help make other’s aware when company’s are being dishonest representing cute, quality items when they send screen printed, misrepresented low quality products while refusing to make things right properly - taking people’s money that they do not deserve rightfully while claiming they want to provide “quality” products with “excellent” customer service. This is not true of Roschic.

19 december 2024
Review zonder uitnodiging
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Antwoord van roschic.com

Dear,
We are very sorry for the bad experience you had with this purchase.
If possible, please tell us your order number and we will help you follow up to solve your problem.
Please let me know how you would like to proceed and I will do my best to help you.
We strive to provide quality products and excellent service, and unfortunately we were unable to do so this time. Your comments are valuable to us, and we will improve our services and strive to do better.
Thank you for your understanding, and I hope to solve the problem for you.
Best regards.

Beoordeeld met 1 van de 5 sterren

Of I could give a MINUS amount of stars…

Of I could give a MINUS amount of stars I would! Never received item, horrible customer service, all you get is automated responses which means issue was never researched. Ban these type of companies!

18 januari 2025
Review zonder uitnodiging
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Antwoord van roschic.com

We apologize for the inconvenience. We have contacted you by email and hope to help you solve the problem. We look forward to your feedback.

Beoordeeld met 1 van de 5 sterren

I ordered my leather dress over a month…

I ordered my leather dress over a month ago, and still have not received it. And I even emailed a few times, and they keep saying it's on the way. I even used the tracking number and it says item not found every time. I will never order here again.

15 januari 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Beoordeeld met 1 van de 5 sterren

I have ordered back in December and…

I have ordered back in December and they took the money asap I still have nothing and I sent an email to customer service asking about my order and never received even a reply back.

13 januari 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Beoordeeld met 1 van de 5 sterren

Wish I had read the reviews before…

Wish I had read the reviews before ordering. This has to be one of the worst sites I ever bought from. The quality of the outfit was atrocious. Nothing like what I ordered. They offered 3 US dollars refund for a 55 $ outfit. Such a ripoff 🤬

13 januari 2025
Review zonder uitnodiging
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Antwoord van roschic.com

We are sorry for the bad experience. We have contacted you by email to follow up on your issue.

Beoordeeld met 1 van de 5 sterren

**Review for Roschic

**Review for Roschic: 1 Star**

Absolutely the worst shopping experience I’ve ever had. My order was ridiculously late, and they didn’t even bother starting to fulfill it until I emailed them. Here I am, almost two months later, and I’m STILL missing one of the dresses I paid for. Their pathetic attempt at compensation? A laughable $15. This company is a complete joke—terrible service, zero accountability, and an utter waste of time and money. Stay far, far away!

10 januari 2025
Review zonder uitnodiging
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Antwoord van roschic.com

We are sorry for the bad experience. We have contacted you by email to follow up on your issue.

Beoordeeld met 1 van de 5 sterren

Agree with all here

Agree with all here! Don’t order… I just received my order and it’s nothing like the quality advertised and unwearable - I have requested a refund so we will see how that goes.. sounding like it’s not going to go well!

5 januari 2025
Review zonder uitnodiging
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Antwoord van roschic.com

We apologize for the inconvenience. We have contacted you by email and hope to help you solve the problem. We look forward to your feedback.

Beoordeeld met 1 van de 5 sterren

Waiting to hear back …..as I should have…

Waiting to hear as I should have realized quickly when package hasn’t got sent out yet. Been two weeks and tried to track when it directed from china. I did s nd an email hoping for response and did give them my order number. I wished I would have read these reviews first and would’ve saved my money!
So just waiting to hear and wait for package to be tracked!

17 december 2024
Review zonder uitnodiging
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Antwoord van roschic.com

Dear,
We noticed that your order has been delivered.
We have contacted you by mail. Looking forward to your reply!
Have a nice day!

Beoordeeld met 1 van de 5 sterren

This shop is based out of Shanghai, China

Buyer beware. This shop is based out of Shanghai, China. The dress I received looked nothing like it looked on the site, unfortunately. The neckline was way higher, and the dress fit was very awkward. I had checked their return policy, which is 30 days from delivery, but I never saw where the return shipping address would be to. So, return shipping on a $43.00 dress is around $139.00. I paid a total of $60.00 for the dress with their shipping cost. I'm just going to chalk this up to a terrible mistake I made ordering from this site.

13 december 2024
Review zonder uitnodiging
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Antwoord van roschic.com

We are sorry for the bad experience. We have contacted you by email to follow up on your issue.

Beoordeeld met 4 van de 5 sterren

Fits well

Fits well, but is a bit too short for my preferences. Great msterial and warm. ,Looks exactly like the pictures

2 december 2024
Review zonder uitnodiging
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Antwoord van roschic.com

Thank you for your praise of our website and look forward to our next meeting. Have a nice day!

Beoordeeld met 5 van de 5 sterren

Love the item I purchased.

21 november 2024
Review zonder uitnodiging
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Antwoord van roschic.com

Hi,. Thank you for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!

Beoordeeld met 5 van de 5 sterren

Thank you everyone

Thank you everyone for the reviews , I was just going to order a Christmas’s dress, I googled the company, read all , and I will Not order , thank you all for all the reviews and sorry for your experience.

26 november 2024
Review zonder uitnodiging

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