roschic.com Reviews 

232
•
TrustScore 1.5 uit 5

1,4

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Beoordeeld met 4 van de 5 sterren

Lovely styles and good value for money. The dress is comfortable and I got a lot of compliments wearing it out. Sizing runs slightly different from standard Us sizes, so definitely check the size cha... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered pants on June 30th paid around $52.00 and it is now Sept 22nd and still have not received my order. I wrote to them several times. On July 21st they said my order was on its way. Carrier... Toon meer

Beoordeeld met 1 van de 5 sterren

Poor quality and an absolute scam. They try to negotiate your return and do a terrible job. Awful business practices ad completely unethical. DO NOT PURCHASE FROM THIS SITE

Beoordeeld met 1 van de 5 sterren

Picturesque Beauty Tulle Floral Pleated One Shoulder Sleeve Slit Maxi Dress This dress arrived and does not match picture or description on website. There are slits on both sides of the dress in th... Toon meer

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1,4

Zeer slecht

TrustScore 1.5 uit 5

232 reviews

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1,4

Alle reviews

(232)

49 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Delayed and Returned Order – I Need a Solution!

Hi,

My order (#RS77302) is delayed, and I just saw it was returned to the sender. So far, no one has explained anything or given me a solution.

I need to know what’s going to be done — will you resend the order or issue a refund?

I’m waiting for a response as soon as possible.

Thanks, Isabella

3 juli 2025
Review zonder uitnodiging
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Antwoord van roschic.com

We apologize for the inconvenience. We noticed that your package has been delivered on 2025-07-28. You have received the package, right?

Beoordeeld met 1 van de 5 sterren

Estoy molesta

Estoy molesta , el servicio PÉSIMO, esta es la hora que no me llega nada desde el 27 de Junio, creo que no deben perder el tiempo !

27 juni 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Beoordeeld met 1 van de 5 sterren

A complete scam… DO NOT FALL FOR IT

A complete scam. Dresses are not as advertised AT ALL. Please save your time and money.
I want a full refund for the crap quality and incorrect size guides. Nothing fits, everything is plastic and everything STINKS.
They are trying to make me pay almost $60 in shipping even though the return address on the package is a New York address. Everything is a scam.

Order #RS76824

3 juli 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Dear ,
Thank you for reaching out and sharing your feedback regarding your recent purchase. I sincerely apologize for the inconvenience you experienced with the fit of one of the dresses and for any frustration caused by our customer service.
We strive to provide quality products and excellent service, and I regret that we fell short in this instance. Your comments are valuable to us, and I would like to address your concerns directly.
Regarding the exchange process, we typically have policies in place to manage such requests. However, I understand your disappointment and would like to offer assistance in resolving this matter. If you’re open to it, I can help facilitate an exchange or find a suitable solution that works for you.
Please let me know how you would like to proceed, and I’ll do my best to assist you.
Thank you for your understanding, and I hope to make this right for you.
Best regards,

Beoordeeld met 1 van de 5 sterren

If I could give them a zero I would!!

If I could give them a zero I would!!! I ordered 2 dresses from them, on 5/30. I’ve not received any shipping information. I’ve sent SEVERAL emails requesting updates!!! I need these dresses for an upcoming wedding and now it’s too late to order different ones 😤. Customer service is not their number one priority!! I definitely wish I world have read these reviews before ordering. So disappointing!!!!

27 juni 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Beoordeeld met 1 van de 5 sterren

I’ve been waiting over 3 weeks now and…

I’ve been waiting over 3 weeks now and still no delivery, they have sent me a message to review the product with no delivery???

3 juni 2025
Review zonder uitnodiging
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Antwoord van roschic.com

We noticed that your package had been signed for on 2025-07-04. Have you received it?

Beoordeeld met 1 van de 5 sterren

Following from my review on 13 June

Following from my review on 13 June, Roschic contacted me today offering to pay me $16 (half of the price of the dress) in order for me to remove my previous review from Trustpilot.
Buying reviews from reviewers they do. I cannot believe it! Shocking!

21 juni 2025
Review zonder uitnodiging
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Antwoord van roschic.com

We apologize for the inconvenience, and we are working hard to help resolve your issue. Sorry, we couldn't reach a consensus.

Beoordeeld met 1 van de 5 sterren

Two Stinky dresses from Roschic

I ordered two dresses from Roschic both of them smelled like a sewage drainage; the SHENCH was HORRIBLE.

I emailed them to tell them that I wanted to send the dresses back; I never tried them on either. The return address on the package has a New York address but they want me to return it to China.

This company is a waste I’ll never ever deal with them again.

Brenda

Order #RS74687
The stinky dresses have been mail back and I let USPS know that this company was only willing to give me $8 back for the dresses after I paid $95 for the two stinky dresses.

8 juni 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Beoordeeld met 1 van de 5 sterren

DO NOT WASTE YOUR HARD EARNED MONEY

I should have read the reviews...my bad. The dress that arrived was NOTHING like the photo. Material was rubbish the fit was horrendous and the quality was shockingly bad. I tried to return it but I was offered $3 dollars and keep the dress. When I said no I was offered $5 and keep it....I checked the post office and the cheapest cost of return is €16.50 so I will just have to suck it up but please, please do not buy from here or their other websites,,,,there is a lot of them..J x

12 juni 2025
Review zonder uitnodiging
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Antwoord van roschic.com

We apologize for the inconvenience. We have contacted you by email and hope to help you solve the problem. We look forward to your feedback.

Beoordeeld met 1 van de 5 sterren

Não recebi email nenhum com a…

Não recebi email nenhum com a confirmação do pedido. Paguei uns 40 euros e não recebi nada.

10 juni 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Sorry for the inconvenience caused. Your order number is #RS76609.
We noticed that your order has been received.

Beoordeeld met 1 van de 5 sterren

I have been waiting for over 3 weeks…

I have been waiting for over 3 weeks for items to be "processed". This is ridiculous. Don't waste your time or money.

5 juni 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Sorry for the inconvenience caused. In order to ensure the quality of the items, the delivery is delayed. We noticed that our customer service staff has cancelled your order and refunded you.

Beoordeeld met 1 van de 5 sterren

REAL SCAM

Usually, I don't write bad reviews, but in this case, I have to, because this website is a total scam.
I decided to order a blazer after seeing some reviews about Roschic on TikTok, and it seemed legit. I thought it could have been like Shein.
The blazer cost $40 (I spent $50 with the shipping cost) , so I thought it couldn't be that bad.
I was completely wrong!
It took a month to arrive, and it looks nothing like the pictures—different style, different material, and a terrible fit. The item is horrible and unwearable.
I asked for return, but they don't provide it. If you want to return the item, you have to pay for shipping it back to China, which was way too expensive for me. They refund me only $3. I wrote a review under the item on the website, but it has been never posted!

They charge high prices for terrible items, use fake pictures, don’t allow customer reviews, and refuse refunds. That makes this website a real scam.

16 mei 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Dear,
We are very sorry for the bad experience you had with this purchase.
If possible, please tell us your order number and we will help you follow up to solve your problem.
Please let me know how you would like to proceed and I will do my best to help you.
We strive to provide quality products and excellent service, and unfortunately we were unable to do so this time. Your comments are valuable to us, and we will improve our services and strive to do better.
Thank you for your understanding, and I hope to solve the problem for you.
Best regards.

Beoordeeld met 1 van de 5 sterren

Modello danneggiato : non pagano il reso

Modello da oltre 170 euro arrivato con evidenti difetti di fabbrica ( parti scollate ). Per avere il rimborso devi rispedire a tue spese. Non pagano loro per il reso, anche se inadempienti. Non comprate da questa gente.

8 mei 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Beoordeeld met 1 van de 5 sterren

AVOID THIS COMPANY

Typical Chinese website that shows cute clothing, but buyer beware- The clothes were very cheaply made, almost plasticy. They also had a strange odor to them. Did not fit well and were not as pictured. I spent $115 and they offered me $12 to keep the clothes. I can return but have to pay for shipping back which is almost as much as I spent. DO NOT USE THIS COMPANY. I will be giving the clothes to goodwill as they are not even wearable.

14 mei 2025
Review zonder uitnodiging
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Antwoord van roschic.com

Dear,
Thank you for contacting us and sharing your feedback about your recent purchase. We are sorry for the inconvenience.
We strive to provide quality products and excellent service, and we regret that we failed to do so this time. Your review is valuable to us and I would like to address your concerns directly.
Regarding the return process, we usually have policies that manage such requests. However, I understand your frustration and would like to assist in resolving this matter. If you wish, I can help facilitate your return or find a solution that works for you.
Please let me know how you would like to proceed and I will do my best to help you.
Thank you for your understanding and I hope to resolve your issue.

Beoordeeld met 1 van de 5 sterren

Total scam store!!!

Total scam store!!!! Do not order from this place. They will charge you the same day and never send your order. I wish I had read the reviews before I placed my order. Buyer beware.

8 mei 2025
Review zonder uitnodiging
Logo roschic.com

Antwoord van roschic.com

Dear,
We are very sorry for the bad experience you had with this purchase.
If possible, please tell us your order number and we will help you follow up to solve your problem.
Please let me know how you would like to proceed and I will do my best to help you.
We strive to provide quality products and excellent service, and unfortunately we were unable to do so this time. Your comments are valuable to us, and we will improve our services and strive to do better.
Thank you for your understanding, and I hope to solve the problem for you.
Best regards.

Beoordeeld met 1 van de 5 sterren

Quality horrific-WILL NOT RESPOND TO EMAILS

Quality was horrific, looked nothing like the pictures.
THEY WILL NOT RESPOND TO ANY OF MY 10 EMAILS ASKING HOW TO RETURN THE ITEMS!!!!

20 maart 2025
Review zonder uitnodiging
Logo roschic.com

Antwoord van roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Beoordeeld met 1 van de 5 sterren

Escroquerie !!!!!

Escroquerie !!!!!! Ne surtout pas commander !!!
La robe n’est pas arrivé comme sur le photo. Impossible de la renvoyer ou de se faire rembourser ! C’est une catastrophe ! Elle n’est pas fini du tout car il n’y a aucune finition ! C’est un truc bon pour aller à la poubelle !!!

3 maart 2025
Review zonder uitnodiging
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Antwoord van roschic.com

We are sorry for the bad experience. We have contacted you by email to follow up on your issue.

Beoordeeld met 1 van de 5 sterren

Absolutely terrible quality

Absolutely terrible quality, tried to return, and discouraged based on costs to return offered $9 as compensation for poor quality clothing, non true to size. The final offer was $26. I spent over $200 so I’ve declined the last 2 offers. Fortunately I paid with my American Express, so they have the pictures and the thread of emails so I am hoping I will get my refund. BE AWARE. Kerry Wagner, Hull , UK

18 april 2025
Review zonder uitnodiging
Logo roschic.com

Antwoord van roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Beoordeeld met 1 van de 5 sterren

Escroquerie je vais trouver un moyen de…

Escroquerie je vais trouver un moyen de porter plainte à cette structure. J’ai acheté un vêtement à plus de 80$ ce que j’ai reçu était du plastique du tissu de très mauvaise qualité. J’ai demandé les informations pour le retourner et ils m’ont donné une fausse adresse. J’ai dépensé 40$ pour retourner le colis et jusqu’à présent je n’ai pas de nouvelles. Ça fait déjà 7mois. J’ai été à la poste on m’a confirmé que mon colis avait bel et bien été envoyé à l’adresse qu’ils m’ont donné. J’exige un remboursement

31 augustus 2024
Review zonder uitnodiging
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Antwoord van roschic.com

Sorry for the inconvenience caused. We noticed that you did return the package, but we did not receive it. We will refund you after receiving the package. We suggest you contact the post office to verify.

Beoordeeld met 1 van de 5 sterren

Rosechic is misleading. Beware!…

Waited months for my order instead of days and still received a disappointing item. Outfit looked nothing like the picture!

10 maart 2025
Review zonder uitnodiging
Logo roschic.com

Antwoord van roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Beoordeeld met 1 van de 5 sterren

Pessimo!! NON TI TIMBORSANO

Pessimo!!! Non comprate da questo sito!! La roba che ti mandami non é per niente a che vedere con la pubblicità. Ti rimborsato 3$ poi me me hanno oggi 5$ e ne ho speso 75€ la apedizione a tuo carico. Quindi ora vedo cosa mi costa. NON COMPRATE NON SONO SERII!!!!

27 februari 2025
Review zonder uitnodiging
Logo roschic.com

Antwoord van roschic.com

We apologize for the inconvenience. We have contacted you by email and hope to help you solve the problem. We look forward to your feedback.

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