Royaloptics Reviews 

These SOB’s are such a scam and should be ashamed . They are so deceptive and should be shut down. They are for sure scammers and are getting away with this . I’m so tired of all these scams . Us consumers need to pull together and quit ordering from these fake , lying , deceitful people that should be ashamed and I hope all of them get the karma they deserve. Don’t fall for this company.

I got the glasses though it took a while. Does not work as advertised. My serious complaint is I was given a return address in HONG KONG! From the Usa… the glasses are cheaper than the cost of return.
On their USA website, they listed a London address for returns.
A follow up. I wrote an email to this company and they immediately replied a credit was issued to my credit card and I do not have to return the product.

THE GLASSES ARE JUST GLASS. MADE NO DIFFERENCE IN READING, DISTANCE OR OTHERWISE. ALSO PAID EXTRA FOE THE TINTING WHEN IN THE SUN AND THAT DOES NOT WORK EITHER. THIS IS A TOTAL SCAM. ASKED FOR REFUND SEVERAL TIMES BY EMAIL AND NO RESPONSE.

After paying my fee for glasses, the confirmation email arrived with completely the wrong prescription! Despite several emails that were completely ignored I intend to take this matter to Trading Standards & cancel my bank payment. I have not accepted agreement of the final email confirmation accepting the glasses & they will be refused at the door.
A very negative & disappointing experience. I will not recommend this company. Facebook should remove them too until their business practice improves.

My wife ordered a pair from RO in ealry May 2026. They came eventually from Hong Kong, not the right prescription and not as expected. After many emails with RO about returning I shipped tham back to HK at my cost, About 3 weeks later they appeared back with message could not be delivered'. Several more emails with RO, who I think is operating an AI agent Elizabeth, apologising for error their end and wanting to resolve this issue - multiple replies ASKING FOR AND giving the order number and email address used to order and then silence. I gave RO 48 hours to respond before reporting them to Trading Standards. A VERY POOR PERFORMING COMPANY, not registered in UK so read all the other reviews and you will not want to place an order with this company. They are scamming you if you do. SO BEWARE!!! TO DATE THERE HAS BEEN NO REFUND

Ordered from these con artists a pair of glasses paid extra for the lenses to darken in sunlight they ariven just normal cheap plastic x3 reading glasses shich you can get anywere no filltered lens and the glass fell out after 1 day emailed there customer service and no reply £39.99 plus £23.99 for the filter lens waisted absolute con and a rip off!!!

This company, Royal Optics, is completely OUT OF CONTROL! They are a total SCAM!!!!! I made a mistake trying to place an order. Only seconds later, I tried to cancel the order. They were relentless and would not allow me to cancel. I tried to be nice, and I spent an hour trying to deal with a woman there named Rhianna. Probably not her real name. After going round and round with her, I got smart. I called my bank, told them what happened, and made sure this charge would not be processed. DO NOT buy from them. If you make a mistake, call your bank as I did.No company should behave this way!

I am not normally the type of person who writes feedback but on this occasion.

I saw these advertised on Facebook. They seemed legit and registered in the UK. I ordered two pairs and waited for them to arrive.

Guess what - they delivered them to the house I lived at 4 years ago. It was made worse by the fact that I had ordered another pair which hadn’t been received either.
I did speak to someone via email but I couldn’t get them to understand. In fact the last time I contacted them by email to ask for a refund was that they needed me to return the product before a refund could be made😠😩
This would seem to be a scam as I have paid nearly £100 and received no glasses at all.

I wish I had checked this page first.

This company better find a better way cause a lot of people have been scammed. And I am pissed! Contacting Better Business Bureau.

Ordered my glasses thinking they were coming from a UK based business . Only to find out they came from Kowloon wrapped in bubble wrap . Was not happy at all with the purchase . No lens cheap frame . I requested a return form to send back and had to send back to kowloon . £20 FOR DELIVERY !!!!! . Tracked the item as requested . They did give me a refund on £39.99. Then low and behold 2 days ago I received my package back as this wasn't collected!!! Absolute joke of a company do not use

Normally pretty good at spotting a scam but not this time! Not received them or any information as to the delivery of them
Seems I was conned after all!!

I would have given half a star if I could.
I ordered a pair of glasses when I unpacked them were as light as a feather. Trying them on what a joke I couldn't see a thing with them
I contacted company what a waste of time £40 down the drain.I asked for a return address and eventually got one this morning.
It is an address in Kowloon .I have asked from the start if this company is overseas they said no.
My advice to others is AVOID LIKE THE PLAGUE they don't care it's not their money they are losing .I asked before I ordered if it was a con and was told no.
These companies have to be either.stopped or upfront from the get go about where company is and where returns go.SHAME ON YOU ROYAL OPTICS

Total sham, do not buy from this company!!
I ordered in haste, thinking they would help me. After visiting my optician, I was advised they wouldn't be of any use for my needs. I emailed to cancel the order and was told it would be sorted.
My order of two pairs still arrived without the transition lenses I paid extra for and are just glorified expensive reading glasses.
I emailed the company numerous times before they finally answered and gave me an address in Hong Kong to return them to. I paid nearly £20 to return them tracked as advised and this was the cheapest option through Royal Mail. I tracked the package to its destination and sent them proof of postage. I was told once it was inspected, I would receive a full refund. The package remained unclaimed at the fulfilment centre address, surprise surprise 😮
I am out of pocket to the tune of around £100 and I'm so annoyed and upset that I let myself be conned like this 😟😠
If I could give zero stars I would!
All I can say is BUYER BEWARE !!

No response to three attempts at getting returns information from two separate email addresses, purporting to be good at customer service -Ha! This so called supplier of glasses looks like a scam, they are not a registered company in the UK and our advice would be to avoid them like the plague.I will hope that this thoroughly bad review will stimulate a response, am not holding my breath!

Specs were received fairly quickly but no good for me so set about returning. Was given an address in Canary Wharf to return them to which sounded unlikely. Needless to say Royal Mail unable to deliver. “Gone Away”. After several more emails I was advised to send them to an address in Hong Kong. Cost of £15.30. Ridiculous! I now have no glasses as they are somewhere in the Royal Mail returns system. Asked for a goodwill refund which has been declined. Now have to hope my bank can get some of the money back. I definitely wouldn’t recommend this company.

I was excited to purchase these glasses, after a month wait I received them in a crappy mailing air bubble! I put them on and they are basically over priced reading glasses! Cannot see anything in front of me or far away as advertised!
I emailed customer service and after a few days response was to return the glasses and once inspected they will refund money.
So I already paid way over price for glasses, now I have to pay to return and wait another month or longer to get only the refund for glasses and no indication they will pay for shipping back to them!
Stay away from this scam place!

I bought a pair of their glasses on the 22nd April and purchased the wrong prescription type. I immediately after my order messaged the support team to explain the error I made and the right prescription I needed for my age category. I messaged the support team three times from the time I made the mistake to the time they were processing and about to ship and had no reply what so ever. I had a reply after I received my glasses on the 1st May to say they would change them but I have already received the wrong type. I will not by them again and recommend people to avoid this company as they support is atrocious.

Fell for this scam. I sent my prescription to this company to check that their glasses would be suitable and was advised yes. I ordered - took ages for the glasses to arrive. When they did they are such poor quality.

So arranged a return and found out that they didn't want me to send back to the office in London that is on their website. Nope they want me to send back to Hong Kong. Cheapest tracked is £20. Emailed to complain twice and not heard anything back.

Avoid like the plague. Going to contact Trading Standards to let them know.

Where to start? After over two weeks wait from a company supposedly in London, I received 4 pairs of glasses. The quality in incredibly poor, cheap plastic frame and lenses! unable to see through the lenses, near or far! Nothing like the advertising! If it’s seems too good to be true, THEN IT IS GOING TO BE Sugar Honey Ice Tea! Take my advice or leave it, but spend your money elsewhere on a reputable product! I have just learnt a very expensive lesson so you don’t have too!

Slow delivery supposedly from UK, it took 2 working weeks.
Took the glasses out one of the hinges didn't work properly and now will not close correctly.
They are good for reading but shocking for longer distance, everything is blurry.
The rating on insta shows 4.8/5 - fake!