Our 11 yr old springer spaniel stayed at Royvon again recently and we couldn't be happier. We got frequent updates with the new system and all the handlers understand his quirks. It honestly is very r... Toon meer
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Lees wat reviewers zeggen
Leaving Kobi with Royvon was pleasurable from start to finish ! The booking and payment process was simple and speedy !The enrichment reports were very pleasing although did remind me how much I was... Toon meer
We tried out dog boarding with Royvon for our two Labradors on the recommendation of a friend, and we were not disappointed. From the first communication to the pick up and return home, everything wen... Toon meer
Two weeks training at Royvon by friendly staff who love dogs have helped Pear's confidence around people and traffic.
Bedrijfsgegevens
Geschreven door het bedrijf
About Royvon Dog Hotels & Training At Royvon, we’re passionate about helping dogs thrive. With over 60 years of experience, we provide expert-led dog training and high-quality boarding services tailored to each dog’s individual needs. Whether your dog is staying for a holiday or a transformational training stay, our goal is to ensure they feel safe, enriched, and loved—just like they would at home. We offer a range of services including: Classic Boarding with owner-selected enrichment options Tailored Boarding with Daily Training for dogs needing structure, learning, and support Confidence-building stays for dogs needing extra care or behavioural help With three locations in the UK and a team of caring professionals, we’re here to support your dog’s happiness and development—whether they’re with us for a short stay or a longer journey. We love what we do, and we’re proud to have earned the trust of thousands of dog owners over the years. Your feedback helps us grow and continue delivering the best for the dogs in our care.
Contactgegevens
Royvon Dog hotel and Training, kt109aw, ESHER, Verenigd Koninkrijk
- darren.james@royvon.co.uk
- royvon.co.uk
4,6
Uitstekend
220 reviews
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Royvon Boarding
Rosie had a great time at Royvon and came back happy and well cared for!
We really appreciated the daily updates with photos and notes about what she had been upto each day.
I would highly recommend Royvon!
4 juni 2025
Antwoord van Royvon Dog Training
Thank you so much for your lovely review and for recommending Royvon! We’re so pleased to hear that Rosie had a great time with us and came home happy and well cared for—that’s exactly what we strive for with every dog in our care.
Your kind words about the daily updates mean a lot. We know how important it is to feel connected while you're apart from your dog, and it’s fantastic to hear that you appreciated the photos and notes from her days with us.
As a family business, feedback like yours really helps us grow and continue doing more of what works well. Our values of love, commitment, and respect guide everything we do, and it’s so rewarding to know we delivered on those for Rosie’s stay.
Thank you again for choosing Royvon—we can’t wait to welcome you and Rosie back soon!
Payment on Booking Behavious…
Payment on Booking Behaviours Assessment. Turned up to be asked to pay again. Could not track my payments despite me having a receipt and it on my banking. Was asked upon leaving to sent evidence. Serious in-house issues and Reception staff were not friendly at all. Assessment was ok but nothing I didn’t know prior to my appointment
1 juni 2025
Antwoord van Royvon Dog Training
Thank you for sharing your experience, and we're truly sorry that our technology let you down during your recent visit. It’s completely understandable how frustrating it must have been to be asked for payment again despite having already made it and shown evidence.
We sincerely apologise for the inconvenience and the added stress this caused. It’s never our intention for customers to feel doubted or unwelcome, and we’re especially sorry to hear that your interaction with our reception team did not reflect the values of love, commitment, and respect that we hold dear at Royvon.
Your feedback is being taken seriously as we investigate the technical and service issues that led to this situation. As a family business, we are always striving to improve—doing more of what works well and less of what doesn’t. Your experience clearly shows we have work to do in this area, and we will take swift action to ensure this doesn’t happen to others in the future.
We appreciate you choosing Royvon and hope to have the opportunity to show you the high standards we aim for in every aspect of our service.
Amazing training for difficult dogs.
Royvon accepted and made space for our very challenging rescue bullmastiff x, at extremely short notice, after our original kennel couldn't deal with his reactiveness. They agreed to work with him despite the possibility of aggressive/unpredictable behaviour. We received daily videos/photos and reports of his progress and were massively impressed by Romeo's responsible yet confident approach, taking each stage slowly, assessing the dogs reaction and moving him forward whilst keeping everyone safe. When we collected him Romeo made sure we were aware of how to continue the training and we look forward to brining him for more training and for boarding in the future. Bringing him to Royvon was the best decision we could have made and we can't recommend them highly enough. So grateful to all of the fantastic staff, especially Romeo.xx
1 juni 2025
Antwoord van Royvon Dog Training
Thank you so much for your heartfelt review—it truly means the world to us. Hearing stories like yours not only helps other dog owners make informed choices, but also reminds us why we do what we do every day at Royvon.
Supporting dogs who are sometimes anxious or reactive is especially close to our hearts. We understand how hard it can be to find the right care when your dog has individual behavioural needs, and we’re so proud to have been able to step in when others couldn’t. At Royvon, our values of love, commitment, and respect guide every interaction—both with our dogs and their families—and your experience reflects exactly what we strive for.
Romeo will be especially moved by your kind words. His responsible yet confident approach is grounded in years of experience and genuine care, and your recognition will mean so much to him personally. He—and the whole Royvon team—put safety, progress, and bespoke support at the core of every training journey.
Thank you again for choosing Royvon. We can’t wait to welcome you and your bullmastiff x back for more training and future stays. As a family-run business, we’re always working to improve our service by learning from feedback like yours—doing more of what works and constantly refining our approach for every unique dog.
See you both again soon! xx
Genuinely care about the dogs
Genuinely care about the dogs they train and look after; will definitely be using again.
31 mei 2025
Antwoord van Royvon Dog Training
Thank you so much for your kind words and for taking the time to leave a review — it really does mean a lot to us as a family business. Feedback like yours helps other dog owners make informed decisions about what’s best for their beloved companions, and we’re truly grateful for it.
At Royvon, our values of love, commitment, and respect guide everything we do. It’s wonderful to hear that this genuine care came through in your experience — every dog we look after is treated as an individual, with the same level of attention we’d want for our own.
We’re so pleased to know you’ll be using us again, and we absolutely look forward to welcoming you and your dog back in the future. Your feedback helps us continue doing more of what works well, so thank you again for your trust and support.
We are so pleased we found Royvon…
We are so pleased we found Royvon Playhouse in Bridgend.
Our Boston Terrier Mabel loved her training sessions with Alize. The training has been so valuable to us and we would highly recommend Alize as a trainer, she has such expertise and a special understanding of dogs.
Mabel can’t wait to get through the door when she arrives, the staff are always so great with her. The extra enrichment that dogs receive whilst in their care makes their day care and boarding services stand out from the rest.
We have booked two nights of boarding in June and Alize has tailored Mabel’s stay to her individual needs to ensure that she enjoys her time there.
27 april 2025
Antwoord van Royvon Dog Training
Thank you so much for your kind review — we’re truly grateful you took the time to share your experience, as it really helps other dog owners feel confident in choosing what’s best for their own dogs.
We’re delighted to hear how much Mabel has enjoyed her training and time with us at Royvon Playhouse in Bridgend. Supporting each individual dog with love, commitment, and respect is at the heart of everything we do, and it’s wonderful to hear that Mabel feels so happy and eager to come through our doors!
Your praise for Alize means the world — her expertise and deep understanding of dogs, especially when it comes to creating bespoke experiences like Mabel’s tailored boarding plan, reflects our dedication to giving every dog what they truly need to thrive.
We're so looking forward to welcoming Mabel back for her stay in June! Thank you again for choosing Royvon — your feedback helps us keep improving by doing more of what really works well for dogs and their families.
Good people, great knowledge
Everything makes our experience great! Romeo's knowledge is second to none, he knows how to deal with every situation, Royvon take care of you and your dog, they are so conversational, so welcoming, always have treats (and poo bags) on hand...they make the whole experience so stress free.
We started with training and because of our confidence with Romeo and Royvon, Yuki stays there if we go on holiday and when we're away we regularly receive videos which again is just a super nice touch.
10 mei 2025
Antwoord van Royvon Dog Training
Thank you so much for your kind words and for taking the time to share your experience—your feedback really helps other dog owners decide what’s right for their own dogs, which means a lot to us.
We’re so glad to hear how much you value Romeo’s knowledge—he truly is an exceptional trainer, and your recognition will mean the world to him personally. Supporting dogs and their families with love, commitment, and respect is at the heart of what we do at Royvon, and it’s wonderful to know that came through in your experience.
It’s also lovely to hear how Yuki now enjoys holiday stays with us too! Knowing that you trust us enough to care for her while you're away—and that the updates bring you peace of mind—is exactly the kind of experience we always aim to create. Making things stress-free for both dogs and owners is what we’re all about.
As a family business, we’re always working to improve our customer service by doing more of what works well and less of what doesn’t, and your feedback helps guide us. Thank you again for choosing Royvon—we look forward to welcoming you and Yuki back very soon!
First time away from home
First time for my nervous boy who is not very sociable with other people. Although he only spent a few hours in your company he seemed his happy self at pick up time. I was happy to see a written update of his progress and photos of him outside playing with a ball. I’m sure I won’t be so apprehensive the next time he comes to stay. Many thanks J Watkins
25 mei 2025
Antwoord van Royvon Dog Training
Dear J Watkins,
Thank you so much for taking the time to leave this lovely review. Every bit of feedback like yours really helps other dog owners make the right decision for their own dog's needs, especially when it’s their first time away from home.
Supporting dogs who are sometimes nervous or less sociable is especially special to us at Royvon. We understand how limited the general knowledge can be when it comes to helping dogs with individual needs, so our teams are trained to provide bespoke support that helps dogs feel safe, understood, and more confident in new environments. To hear that your boy seemed his happy self at pick-up time makes us incredibly proud.
We’re delighted you appreciated the written update and photos — it’s just one way we try to stay true to our values of love, commitment, and respect, both for dogs and their families. Your kind words will mean a lot to the team who cared for him, and we’re sure they’ll be smiling to hear he enjoyed playing ball!
Thank you for choosing Royvon — we can’t wait to welcome you and your boy back again soon. As a family business, we’re always looking to improve our customer service by doing more of what works well and less of what doesn’t, so your feedback truly helps us grow.
Warmest regards,
The Royvon Team 🐾
Antwoord van Royvon Dog Training
Thank you so much for your kind words! 🌟
We're truly grateful for every review, as they help other dog owners make the best choices for their dogs’ unique needs. Your feedback means the world to our team — being recognised as friendly is so important to us because it reflects our core values of love, commitment, and respect in everything we do.
Thank you for choosing Royvon — we can’t wait to welcome you and your dog back again soon. As a family business, we’re always looking to improve, and knowing what’s working well helps us to do even more of it. Your support really does make a difference! 🐾💙
Antwoord van Royvon Dog Training
Thank you so much for sharing your experience – it really means a lot to us, and to other dog owners who rely on reviews like yours when deciding what’s best for their own dog.
We’re so pleased to hear that your dog enjoyed herself and felt well looked after during her stay. At Royvon, everything we do is guided by love, commitment, and respect – so knowing she was happy and cared for tells us we’re on the right path.
We’re grateful that you chose Royvon and look forward to welcoming you and your dog back again soon. Your feedback helps us continue doing more of what works well and keep improving as a family business. Thank you again!
Mali absolutely adores coming to the…
Mali absolutely adores coming to the playhouse the moment she's comes through the door she is smiling wants to play and shows her affection by jumping on the counter ready for what ever comes her way her confidence has grown she started really nervous and now it's like her second home i have taken her to two previous places where she climbed of a six foot fence and escaped and the a ate sofa because she anxious and bored
The second place didn't want to deal with her anxiety and said they couldn't handle her which really upset me because both places said they have had and handled malinois before
I brought her to Royvon and the staff were extremely knowledgeable about her breed and listened too concerns about the escaping and how intelligent she is (its terrifying how intelligent she is) but they reassured me they could handle her and help with her confidence the new found confidence even she's at home
23 mei 2025
Antwoord van Royvon Dog Training
Thank you so much for your heartfelt review – it truly means the world to us. Reviews like yours help other dog owners make informed decisions about what’s best for their dogs, especially when it comes to breeds like the Malinois, who need that extra understanding, commitment, and tailored care.
Supporting dogs who are sometimes anxious is especially special to us at Royvon, as we know just how limited the options can be for families needing help with these individual needs. It’s wonderful to hear that Mali now sees Royvon as her second home – confident, happy, and ready for whatever the day brings! That leap onto the counter sounds very ‘Mali’ and very Malinois!
Your experience with previous providers sounds incredibly upsetting, and we’re so sorry you went through that. But we’re also so glad you found your way to us. Our team takes pride in understanding the unique needs of each dog, especially highly intelligent and sensitive breeds like Mali. It’s our love, respect, and commitment that drive us to create a space where dogs can not only be safe but also truly thrive.
We’ll make sure the team knows how much their support has meant to you – your words will mean a lot to them personally. Thank you again for choosing Royvon. We can’t wait to welcome you and Mali back soon, and we’ll keep doing more of what works well so that dogs like Mali feel understood, supported, and loved every step of the way.
These guys are amazing
These guys are amazing! Very professional and know their stuff. Kelsey our trainer was so friendly and patient.
23 mei 2025
Antwoord van Royvon Dog Training
Thank you so much for your kind words and for taking the time to leave a review—it really helps other dog owners make confident decisions about what’s right for their dogs.
We’re so pleased to hear that you found our team professional and knowledgeable. At Royvon, love, commitment, and respect are at the heart of everything we do, and it means the world to us when our customers recognise that. Kelsey will be absolutely delighted to hear your feedback—she puts so much care into every session, and knowing it made a difference truly motivates her and the whole team.
Thank you for choosing Royvon. We really appreciate your trust in us and look forward to welcoming you and your dog back soon! Your feedback helps us as a family business to keep improving—doing more of what works well for our customers and their dogs.
Happy dog
My dog always goes in and leaves happily, the updates are brilliant and the team are so helpful, you can tell how much they love dogs
22 mei 2025
Antwoord van Royvon Dog Training
Thank you so much for your kind review!
We're incredibly grateful for every piece of feedback we receive, as it truly helps other dog owners make the right decisions for their beloved companions. Knowing that your dog arrives and leaves Royvon happily is exactly what we strive for—it’s a joy to hear that we’re getting it right for you both!
Our values of love, commitment, and respect are at the heart of everything we do, and your comments about our team’s care and the quality of updates really mean a lot. The team works so hard to make every dog feel at home and supported, and feedback like yours lets them know their passion and effort are felt and appreciated.
Thank you for choosing Royvon—we can't wait to welcome you and your happy pup back again soon. Your support encourages us to keep improving by doing more of what works well and continually refining the care we provide as a family business. 🐾💙
Monty Loves Royvon
Its always a pleasure to use Royvon for our doggy holidays, the staff are really friendly and look after Monty with care and attention, they always keep us updated with daily enrichment reports on how Monty is doing.
21 mei 2025
Antwoord van Royvon Dog Training
Thank you so much for taking the time to share your experience—it truly means the world to us and helps other dog owners make the best decisions for their beloved companions.
We're so glad to hear that Monty enjoys his doggy holidays with us! Knowing he's cared for with love, attention, and respect by our dedicated team is exactly what we strive for. Your kind words about our friendly staff will mean a lot to everyone involved in Monty’s stay—it’s always a joy for them to see their efforts appreciated.
We're also delighted to know that the daily enrichment reports are helpful. Keeping you updated is part of our commitment to making sure every family feels connected and reassured while their dog is in our care.
Thank you again for choosing Royvon—we can’t wait to welcome you and Monty back soon. As a family business, we're always aiming to do more of what works well and less of what doesn’t, so your feedback is truly invaluable.
With gratitude,
The Royvon Team 🐾
Fabulous for dogs
My 2 dogs stayed there for 10 days and they thoroughly enjoyed themselves. First time leaving them for such a long time and the staff gave us an update for the 1st day( they don’t normally do that) with pictures and an amazing description of what how they were and what they were doing along with pictures, we had updates from them every day and the pictures they took of our dogs were amazing to see as we could see how much they were enjoying themselves(have now bought them a pool).Springers have so much energy and they spent so much time with the 2 of them giving them plenty of exercise, I think the dogs were glad to come home for a rest. The staff are amazing and so friendly it is just a fantastic place for dogs
20 mei 2025
Antwoord van Royvon Dog Training
Thank you so much for your wonderful review – it means a great deal to us! Reviews like yours really help fellow dog owners make the right decision for their own dogs, and we’re so grateful you took the time to share your experience.
It’s heart-warming to hear how much your Springers enjoyed their 10-day stay with us! We understand how hard it can be to leave your dogs for the first time, especially for an extended period, so we’re especially pleased to hear that our updates helped ease your mind. While daily updates are part of our standard, that first-day extra effort was a special touch from the team – and they’ll be thrilled to know how much it meant to you.
Springers are full of energy and personality, and it's a joy for our team to give them the active days they love. It sounds like they made the most of every minute – we’re not surprised they needed a rest when they got home! (And we love that you’ve bought them a pool – that’s a brilliant souvenir from their stay!)
At Royvon, our values of love, commitment, and respect guide everything we do. Our amazing team put their hearts into caring for every dog, and your kind words really do mean the world to them.
Thank you for choosing Royvon – we can’t wait to welcome you and your lovely dogs back again soon! Your feedback helps us as a family business to keep doing more of what works well, and we’re always looking for ways to keep improving our service.
Brilliant staff!
Jude has been a frequent visitor for over two years anything from half day "play days" to residential but recently he was in for his longest ever stay.
Thankfully, he loves the place and adores the staff. He is big and bouncy and they are amazingly good with him. He only has to see members of staff and his tail starts wagging!
Because it was a longer stay than normal, we were a bit concerned but the daily reports were a total reassurance and it was lovely to see photos of him enjoying himself,
17 mei 2025
Antwoord van Royvon Dog Training
Thank you so much for your lovely review and for being part of Jude’s journey with us over the past two years! It truly means the world to us that you've taken the time to share your experience — feedback like this helps other dog owners make the best decisions for their own pups, which we deeply value.
We’re thrilled to hear how much Jude enjoys his time at Royvon — whether it’s a quick play day or a longer residential stay. Supporting bouncy, energetic characters like him is a joy for our team, and your kind words about how he responds to seeing the staff will be such a boost for them! Knowing that his tail wags the moment he spots a familiar face is exactly the kind of connection we strive for, built on our values of love, commitment, and respect.
We completely understand your concern about the extended stay, and we’re so glad the daily updates and photos helped ease your mind. Providing that reassurance is a big part of the bespoke care we aim to deliver, especially for longer visits.
Thank you for continuing to choose Royvon — we so appreciate your trust in us and look forward to seeing you and Jude again soon! As a family business, we're always looking to improve our service, so your feedback helps us do more of what works best. Give Jude a big cuddle from all of us until next time!
Antwoord van Royvon Dog Training
Thank you so much for your review – we really appreciate you taking the time to share your experience, as it helps other dog owners decide what’s best for their own dogs.
It’s wonderful to hear that our experienced handler was able to support you and your dog so positively. At Royvon, our team is dedicated to providing every dog with the individual care and support they need, always guided by our values of love, commitment, and respect. Feedback like yours means a great deal to the team personally and keeps us motivated to keep doing what works well.
Thank you again for choosing Royvon – we truly value your trust and look forward to welcoming you and your dog back soon. As a family business, we’re always striving to improve, and your feedback really helps us do that.
Barry was back at Royvon for his second…
Barry was back at Royvon for his second stay, he loved it and that’s says a-lot about the care and kindness given to him.
18 mei 2025
Antwoord van Royvon Dog Training
Hi Jen,
Thank you so much for taking the time to share your experience — it truly helps other dog owners make informed decisions about what’s right for their own dogs.
It means the world to us that Barry loved his second stay! That kind of feedback really does say a lot, and we’re so grateful for your trust. At Royvon, we’re committed to showing every dog love, respect, and care — and hearing that Barry felt happy and comfortable is the biggest compliment we could receive.
We’ll be sure to share your kind words with the team who looked after him — feedback like yours makes all the difference to them personally and is a huge motivation to keep doing what we do best.
Thank you again for choosing Royvon, Jen. We can’t wait to welcome you and Barry back for another wonderful visit soon. As a family business, we’re always looking to improve by doing more of what works well, and your review helps guide us on that path.
Warmest wishes,
The Royvon Team 🐾
My dog Griff was so reactive to other…
My dog Griff was so reactive to other dogs , but since having some boarding and training he is much better. I can walk him where other dogs are and he is much calmer. Still not there yet but will be in no time at all. Griffs loves going there and spending time with the staff. I wouldn't send him anywhere else, I have tried many dog trainers and no one comes close to Alize and her staff at RoyVon Brynmenyn, I am so happy that I found this place, because I know he is safe there when I go away.
17 mei 2025
Antwoord van Royvon Dog Training
Hi Kevin,
Thank you so much for taking the time to share your experience—it really means the world to us, and reviews like yours are so valuable in helping other dog owners make informed decisions about what’s right for their own dogs.
We’re absolutely delighted to hear about the progress Griff has made! Supporting dogs like Griff, who can be reactive or sometimes anxious, is especially close to our hearts at Royvon. We understand how limited support can be for dogs with individual needs, which is why our team is so committed to providing bespoke care to help each dog feel more confident and think differently about their environment.
Your kind words about Alize and the team at Royvon Brynmenyn will mean so much to them personally. They pour love, commitment, and respect into everything they do, and it’s wonderful to hear that Griff not only benefits from the training but truly enjoys his time with them too.
Thank you for choosing Royvon—it’s a privilege to be part of Griff’s journey. We can’t wait to welcome you both back again soon, and we’ll keep doing more of what works to support amazing dogs like Griff even better each time.
Warmest wishes,
The Royvon Team 🐾
Our dog spent a week at Royvon Merthyr
Our dog spent a week at Royvon Merthyr. The staff were wonderful. On arrival she met with Steven. Her room wasn’t ready and Steven spent time playing with her. We had daily updates and photos. She looked happy in every one. She had an hour’s woodland walk each morning and an hour’s play every afternoon. When we picked her up she was running from us to Steven. It was obvious that she was happy there.
12 mei 2025
Fantastic tour with Darren and the…
Fantastic tour with Darren and the team. Very happy to leave my dog with the team at Royvon
18 mei 2025
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