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Bedrijf heeft geantwoord
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i applied with them in march it is end of june no email not a clue what they did totally do not recommend
Bedrijf heeft geantwoord
Atguvu nodokļus no Vācijas par pēdejiem 3. gadiem. Iesniedzu dokumentus aprīlī un jūlijā jau saņēmu. Laba komunikācija, ātra nodokļu atgūšana, lielisks serviss!
Bedrijf heeft geantwoord
I was in the USA under the Work and Travel program and contacted RT Tax to help me obtain my U.S. tax refund. They later told me that the IRS did not issue my refund. Almost two years later, w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
RTTAX offers Income Tax refunds for migrant workers globally. With an extensive experience spanning almost 2 decades, with over 400 representatives in 40 countries and serving around 200 thousand clients per year, RTTAX is one of the leading Tax Refund companies in Europe. Over the years, RTTAX has developed a high standard of customer service, focusing on excellence in serving clients via phone, email, direct and even social media. Extensive relations with Tax Authorities in every region play a key part in ensuring a fast, reliable, and convenient Tax Refund service, which never falls unnoticed by clients, partners and other affiliates.
Contactgegevens
Ožeškienės g. 15, LT-44254, Kaunas, LT-44254, Kaunas, Litouwen
- +37037755211
- info@rttax.com
- rttax.com
2,8
Gemiddeld
39 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The best tax company
The best tax company! The fastest refund. The agents are nice and friendly and helped me filling all the documents.
11 oktober 2022
Review zonder uitnodiging
Antwoord van RTTAX
"Thank you for your feedback, we are more than happy to help you recover your tax overpayments.
We are constantly vetting and improving our customer service experience and are always open to your feedback!
Feel free to contact us by email. Email info@rttax.com if you have any more detailed feedback and/or need additional assistance."
I have now beenRidiculous waiting for my taxes…
I have now been waiting for my taxes for over 8 months, and was just informed that will have to wait for another 13 weeks, because my cheque was send to an old address and that was the HMRC's fault. The explanation, as to why has that happened in the first place from the guy on the phone was an absolute joke and made no sense whatsoever.
In absolutely no circumstance should anyone ever use this company for anything. They provide zero information about their services, the provided details on the site are very misleading or completely false. The operators, bless them its not their fault, but they are as adequate as the company is.
Just don't work with them - Ridiculous is an understatement for the services they provide!
2 januari 2023
Review zonder uitnodiging
Antwoord van RTTAX
"Thank you for your feedback and we apologize for any inconvenience or misunderstanding our Tax Refund process may have caused.
It may indeed be the case that the Tax Refund process is delayed and the reasons for this are typically not dependent on us.
Please do not hesitate to contact us via email at info@rttax.com if you have any elaboration on your feedback and/or require any further assistance."
All of my peers have received their tax…
All of my peers have received their tax returns months back and much more than i will be getting (if im going to be getting anything at all) from RTTAX. A big scam imo for J1 students on work and travel programs
4 juli 2022
Review zonder uitnodiging
Antwoord van RTTAX
"Thank you for your feedback and we apologize for any inconvenience or misunderstanding our Tax Refund process may have caused.
It may indeed be the case that the Tax Refund process is delayed and the reasons for this are typically not dependent on us.
Please do not hesitate to contact us via email at info@rttax.com if you have any elaboration on your feedback and/or require any further assistance."
Took 5 month to get my refund
Took 5 month to get my refund, i’m very happy and highly reccomended, i was thinking all the time that it may be fake but no, they really do their job. thanks again and will do business again with them
9 juni 2022
Review zonder uitnodiging
Antwoord van RTTAX
"Thank you for your feedback, we are more than happy to help you recover your tax overpayments.
We are constantly vetting and improving our customer service experience and are always open to your feedback!
Feel free to contact us by email. Email info@rttax.com if you have any more detailed feedback and/or need additional assistance."
Until you haven't sent your papers to…
Until you haven't sent your papers to them they are really interested working to get your taxes back - once I did everything what they asked for, didn't hear about them anymore.. For this - later I got an answer that happened because of the holidays - as a customer I got a feeling I got fooled. I decided to cancel my contract with them and had to do it everything by my own with the tax office in Austria, and it was definitely worth it. I ended up getting double amount of the tax back as what they calculated for me. I don't recommend this place to anyone - it's more worth to figure it out by your own that use service of them. And if its because of the language better to ask help from somewhere else, pretty sure thats gonna be cheaper option.
It's also interesting that it's not possible to leave reviews in Google or either on Facebook for them. Looks like there is something to hide - otherwise if your service would be excellent you would give customers an option to leave a review to different channels.
25 januari 2022
Review zonder uitnodiging
Antwoord van RTTAX
"Thank you for your feedback and we apologize for any inconvenience or misunderstanding our Tax Refund process may have caused.
We are constantly vetting and improving our customer service experience and are always open to your feedback!
Please do not hesitate to contact us via email at info@rttax.com if you have any elaboration on your feedback and/or require any further assistance.
"
Antwoord van RTTAX
"Thank you for your feedback, we are more than happy to help you recover your tax overpayments.
We are constantly vetting and improving our customer service experience and are always open to your feedback!
Feel free to contact us by email. Email info@rttax.com if you have any more detailed feedback and/or need additional assistance."
Antwoord van RTTAX
We're glad we were able to satisfy your needs, Lucia!
I really liked customer service and…
I really liked customer service and quick responce time.
17 september 2021
Review zonder uitnodiging
Antwoord van RTTAX
Thank you ever so much, Audrius!
Antwoord van RTTAX
Thank you for the feedback - we always try to be speedy!🎉
Antwoord van RTTAX
Thank you!
Tax return completed incorrectly
Used their service and they failed to submit my tax return correctly leaving me with several hundred dollars of unpaid US tax, 0/10 avoid using their service.
15 januari 2021
Review zonder uitnodiging
Antwoord van RTTAX
Greetings Tim and thank you for your feedback. We apologise for any errors our customer service staff may have done during your US tax return processes.
We are constantly vetting and improving our customer service experience, which is why we are extremely attentive to your specific case. If you wish to advise us on further details regarding your experience with RTTAX, please contact us via email at info@rttax.com.
Thank you ever so much for your feedback and we hope that errors like this will never happen again, Tim.
terrible company.
terrible company.. it's been 10-11 months and I STILL can't get my 2017 US tax. Every time I ask them , they reply with same draft sentences ." IRS asked for us to send documents again for repeated IR verification."
18 september 2020
Review zonder uitnodiging
Antwoord van RTTAX
Thank you for your feedback and we apologise for any inconvenience or misunderstanding our Tax Refund process may have caused, Alper.
It may indeed be the case that the Tax Refund process is delayed and the reasons for this are typically not dependent on us.
In your specific case, we have indeed experienced difficulty in negotiating with the IRS on your behalf due to their requests for IR verification. Your Tax Refund process took a longer time to complete due to the conditions specified by the US tax authority, over which we have no control.
Please do not hesitate to contact us via email at info@rttax.com if you have any elaboration on your feedback and/or require any further assistance.
Terrible service
Terrible service. Tax refund is taking more than 6 months already
26 augustus 2020
Review zonder uitnodiging
Antwoord van RTTAX
We apologise for any inconvenience or misunderstanding our Tax Refund process may have caused.
It may indeed be the case that the Tax Refund process is delayed and the reasons for this are typically not dependent on us. They are most likely dependent on the responsiveness of the relevant Tax Authorities, which receive our request to issue your Tax Refund.
We are constantly vetting and improving our customer service experience and are always open to your feedback! Please do not hesitate to contact us via email at info@rttax.com if you have any elaboration on your feedback and/or require any further assistance.
bad service
bad service, submitted tax refund since 2017, almost end of 2019 and i have not receive yet. Poor customer service too, they are pretty good at first, prompt reply for getting documents and everything..but after you paid them, i dont think they care for their customer
18 september 2019
Review zonder uitnodiging
Antwoord van RTTAX
We apologise for any inconvenience or misunderstanding our Tax Refund process may have caused. We are constantly vetting and improving our customer service experience and are always open to your feedback!
Please contact us at info@rttax.com and we can hold a discussion regarding your feedback and how we can improve.
Antwoord van RTTAX
We apologise for any inconvenience or misunderstanding our Tax Refund process may have caused, Liam.
If the issue is not yet resolved, please contact us at info@rttax.com and our customer service team will assist.
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