Ranjeet has continually made my experience at Rufat exceptional. He should be held up as a model of someone who is a liaison between your company and customers (or potential customers). I truly ap... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I spent a lot of time searching for a light for my kitchen. Rufat had the perfect light at the perfect price! When it got caught up in customs, I was frustrated/disappointed, but Ranjeet in Customer... Toon meer
Bedrijf heeft geantwoord
I've had the pleasure of purchasing from Rufat Lights, having purchased from them three times already, and I've got to say, I'm always impressed and happy with my experience. Their lamps are just fa... Toon meer
Bedrijf heeft geantwoord
Auf meine Fragen habe ich schnell eine Antwort bekommen und es wurde alles getan, um meine Sonderwünsche zu erfüllen. So stelle ich mir Kundenservice vor! Ich kann den Shop bedenkenlos empfehlen. Hab... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Each and every Rufat Light is handcrafted by a team of skilled artisans. During the process, meticulous attention to detail is paid to every detail ensuring that every Rufat Light is worthy of the name and signature. We offer the most unique and sought after products which cannot be found at traditional local retailers.
Contactgegevens
Verenigde Staten
- info@rufatlights.com
- rufatlights.com
Incredible customer service
Incredible customer service and great products.
13 april 2026
Review zonder uitnodiging
Great modern looking lights and the…
Great modern looking lights and the seller has incredible customer service. Very responsive, helpful, and prompt in helping me replace a component that I broke.
31 maart 2026
Review zonder uitnodiging
Antwoord van Rufatlights
Thank you so much for your kind words! We’re delighted to hear that you’re still enjoying your modern lights even after all this time. It truly means a lot to us that we could assist you again, even years after your purchase. Providing long-term support and being there for our customers whenever needed is very important to us. We’re glad we could help with the replacement and make the process easy for you.
– Rufat Lights team
Very happy with their beautiful…
Very happy with their beautiful products. When I had a couple of queries they responded promptly. I'm telling my family about their products and I'm sure they'll buy them.
26 maart 2026
Review zonder uitnodiging
Antwoord van Rufatlights
Thank you so much for your kind words! We’re delighted to hear that you’re happy with our products and that our team could assist you promptly with your questions. It truly means a lot to us that you’re recommending us to your family — that’s the highest compliment we could receive. We really appreciate your support and look forward to serving you and your loved ones in the future.
– Rufat Lights team
The light we ordered was damaged
The light we ordered was damaged. Rufat took care of it quickly and easily! Thank you Rufat!
18 november 2025
Review zonder uitnodiging
Antwoord van Rufatlights
Thank you for your great feedback! We’re sorry about the damage during shipping. But we’re happy we could resolve it quickly by coordinating with the manufacturer and sending a replacement light. Your satisfaction means a lot to us, and we truly appreciate your trust.
– Rufat Lights team
Beautiful product
Beautiful product, high-quality, and excellent customer service.
9 februari 2026
Review zonder uitnodiging
Antwoord van Rufatlights
Thank you so much! We are very happy to know that you love the light. We always strive to provide the best service and quality lights. Hope to see you again soon!
Rufat Lights Team
I purchased two lights and there were…
I purchased two lights and there were some missing parts. After contacting Ranjeet, they worked with the manufacturer and sent me a new light instead of trying to get parts.
Great Job!!!
1 januari 2026
Review zonder uitnodiging
Antwoord van Rufatlights
Thank you for your great feedback! We’re sorry about the missing parts, but we’re happy we could resolve it quickly by coordinating with the manufacturer and sending a replacement light. We’re glad Ranjeet could assist and make the process smooth for you. Your satisfaction means a lot to us, and we truly appreciate your trust.
– Rufat Lights team
Great Care with My Kitchen Light
I spent a lot of time searching for a light for my kitchen. Rufat had the perfect light at the perfect price! When it got caught up in customs, I was frustrated/disappointed, but Ranjeet in Customer Service saved the day, offering to send a new light. The responsiveness and care was second to none. For that alone, highly recommend and I will shop Rufat again.
19 november 2025
Review zonder uitnodiging
Antwoord van Rufatlights
Thank you so much for your thoughtful review! We’re delighted to hear that you found the perfect kitchen light.
We’re glad Ranjeet was able to step in and help make things right. Your kind words about our responsiveness and care truly mean a lot to us. We sincerely appreciate your recommendation and look forward to serving you again.
– Rufat Lights team
This is my 2nd purchase ⭐️⭐️⭐️⭐️⭐️
This is the second purchase I made from Rufatlights, and have been thrilled with both! I ordered the light tree. The instructions were simple and we are very happy with how it looks and how it functions! Highly recommend this seller!!
17 januari 2026
Review zonder uitnodiging
Antwoord van Rufatlights
Thank you so much for your continued trust and for choosing us again! We’re thrilled to hear that you’re happy with your Rustic Light Tree and that the installation was simple and smooth. It means a lot to us that you’re enjoying both the look and functionality, and we truly appreciate your recommendation. We look forward to assisting you again in the future.
– Rufat Lights team
Antwoord van Rufatlights
Thank you so much! We are very happy to know that you love the light. We always strive to provide the best service and quality lights. Hope to see you again soon!
Rufat Lights Team
Great Products, support was excellent.
Great Products, support was excellent.
Support was responsive to question about the orders and the products showed up in great condition in a timely manner
5 december 2025
Review zonder uitnodiging
Antwoord van Rufatlights
Thank you so much for your kind words! We’re really happy to hear that you loved the products and that our support was responsive and helpful. Ensuring everything arrives in perfect condition and on time is very important to us. On behalf of the Rufat Lights team, we truly appreciate your trust and look forward to serving you again.
Most things about these lights are very…
Most things about these lights are very good.
However they take very long to charge, a few hours.
8 november 2025
Review zonder uitnodiging
Antwoord van Rufatlights
Thank you for sharing your honest feedback. We’re glad to hear that you find most aspects of the lights very good. Regarding the charging time, this is related to the built-in battery capacity, which is designed to provide longer and more stable usage once fully charged. Your comment is appreciated and helps us continue improving.
- The Rufat Lights team
Ranjeet is Exceptional
Ranjeet has continually made my experience at Rufat exceptional. He should be held up as a model of someone who is a liaison between your company and customers (or potential customers).
I truly appreciate Ranjeet's communication style: he replies quickly, and if he needs a bit of time to find an answer, he let's me know that he's reaching out to the team and will get back to me. And then he does!
He is a true asset to Rufat.
Anna Herzberger-Button
12 september 2025
Review zonder uitnodiging
Antwoord van Rufatlights
Thank you so much for taking the time to share this thoughtful feedback. We’re truly honored to hear about your exceptional experience, and we deeply appreciate your kind words about Ranjeet. His clear communication, reliability, and dedication to follow-through are qualities we value highly, and we’re proud to have him on our team.
On behalf of Rufat Lights, thank you for your trust and support -feedback like yours means a lot to us.
Excellent experience
25 juli 2025
Review zonder uitnodiging
Antwoord van Rufatlights
Dear Betty, Thank you so much for the kind words!
We’re thrilled to hear you had an excellent experience with us. Your support truly means a lot to our team. We hope your new lighting brings beauty and warmth to your space for years to come.
Looking forward to having you back anytime!
– Rufat Lights Team
Excellent products and great customer…
Excellent products and great customer service. Highly recommended.
12 juni 2025
Review zonder uitnodiging
Antwoord van Rufatlights
Thank you so much for your wonderful feedback!
We’re so glad to hear you’re happy with both the products and our customer service. It means the world to us when customers recommend us. We truly appreciate your support and trust.
Enjoy your new lights, and we’re always here if you need anything!
– Rufat Lights Team
Rufatlights has outstanding customer…
Rufatlights has outstanding customer service. I had a problem with my order. They solved it quickly and were very professional. I hope to purchase again from them very soon.
17 juni 2025
Review zonder uitnodiging
Antwoord van Rufatlights
Dear John, Thank you so much for your kind words!
We’re really happy we could resolve your issue quickly and professionally; that’s exactly the experience we aim to deliver. It was a pleasure assisting you, and we’d love to have you back again soon.
Thanks again for choosing Rufat Lights!
– Rufat Lights Team
International orders (split the orders)
My experience with customer service was excellent. They helped me with my International order, following all the steps and giving me constant update during the process. They were also very kind.
31 mei 2025
Review zonder uitnodiging
Antwoord van Rufatlights
Dear Diana, Thank you so much for sharing your experience!
We’re thrilled to hear that our team could assist you every step of the way with your international order. We know how important clear updates and support are, especially for overseas shipments, and we're glad we could make the process smooth for you.
Your kind words truly mean a lot. Enjoy your lights, and we’ll be here whenever you need us again!
– Rufat Lights Team
Unique and beautiful product
Excellent customer service and beautiful lamp!
6 maart 2025
Review zonder uitnodiging
Antwoord van Rufatlights
Thank you so much for your kind words!
We’re thrilled you loved the lamp and had a great experience with our customer service. It truly means a lot to us!
Enjoy the light, and we hope to see you again soon.
– Rufat Lights Team
Don't buy
Don't buy. I spent £250 and the light took a while to arrive and when it did, it was from China and in hundreds of parts and components. It was impossible to build and I've no idea how to send it back or get a refund.
Of course this was a real order! I've lost £250! The light fitting is in hundreds of parts unassembled in the original packaging in my attic. Your a Chinese company scam!
23 februari 2025
Review zonder uitnodiging
Antwoord van Rufatlights
Hi Jaye,
We take all feedback seriously, but we were unable to locate any order under your name or contact details in our system.
At Rufat Lights, we pride ourselves on transparent service, clear assembly instructions, and responsive support. All of our customers receive tracking information, personalized assistance, and easy return options, especially if there are any issues.
If this was a genuine order, please contact us directly so we can assist you properly. Otherwise, we kindly ask that reviews reflect real experiences to ensure fairness for our team and future customers.
– Rufat Lights Team
Wooden Standing Floor Lamp…
I bought the Wooden Standing Floor Lamp LED Art Decor! Great lamp!
Shipment went good but not the right plug suitable for my country. I wrote an e-mail and Rufat sent to me the right plug! Customer service perfect! Thanks a lot !
12 januari 2025
Review zonder uitnodiging
Antwoord van Rufatlights
Dear Ed, Thank you so much for your lovely review!
We’re happy to hear you’re enjoying the Wooden Standing Floor Lamp; it’s one of our favorites, too! And we’re glad we could quickly send you the correct plug to make everything just right.
Your satisfaction means the world to us. Thanks again for your support!
– Rufat Lights Team
Recommended Lights Company
I was hesitant to order from them at first but I am glad I did as all pendant lights arrived, customer service replied to all enquiries promptly and also quickly assisted with ordering a replacement for a pendant light's glass panel that was damaged during transit.
16 december 2024
Review zonder uitnodiging
Antwoord van Rufatlights
Thank you so much for giving us a chance, we’re really glad you did too!
It’s great to hear that your lights arrived safely and that our team could promptly assist with the glass panel replacement. We always do our best to make sure everything is handled smoothly, even if there are bumps along the way.
We truly appreciate your trust and recommendation!
– Rufat Lights Team
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