Ruggable UK  Reviews 8.438

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very helpful quick responses when i found that I’d ordered the wrong colour. Just a bit complicated over re-ordering with the original price. But good that they are willing to let me have a differen... Toon meer

Beoordeeld met 5 van de 5 sterren

Great website to browse and easy to place an order. The rugs arrived really fast despite the easter holidays. Looks and feels lovely, and our daughter enjoy them too (especially all the animals!). Q... Toon meer

Beoordeeld met 3 van de 5 sterren

Initially it looked beautiful, but quite soon began to look dull and tired which is a shame considering it's use is in a low traffic area. Essentially though I shouldn't be surprised...it's just a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love the product. Great customer services, they responded well and very quickly to a query I had. All good, can't fault. I found the product a bit pricey but I am totally satisfied. Its new so no ex... Toon meer

Bedrijfsgegevens

  1. Woonwinkel

Geschreven door het bedrijf

Ruggable is the Original Washable Rug brand, created to make beautiful living effortless. We believe style should never come at the cost of practicality—which is why every Ruggable product is made to handle real life, beautifully. We make beautiful, machine-washable area rugs, runners, doormats, and bath mats. But that’s only the beginning. Our rugs are thoughtfully designed to be nonslip, interchangeable, durable, and stain-resistant—because your rug should suit your lifestyle, not the other way around. Our story began with our patented 2-Piece Rug System: a washable rug cover and a nonslip rug pad that make cleaning up spills, pet accidents, and everyday messes simple. Building on that innovation, we introduced our All-in-One Rug System: a one-piece, machine washable rug with a built-in nonslip backing. It’s our softest, simplest, and most comfortable design yet. From sleek and minimal to bold and statement-making, every Ruggable design is made to suit your space and your lifestyle—so you can let life in and skip the worry.

Ruggable – The Washable Rug Company™

Geschreven door het bedrijf

Our stylish, machine-washable rugs are designed in-house but take cues from all over the world. From traditional to modern, bohemian to moroccan, you’ll find a variety of rug sizes, colors, patterns and designs that are perfect for any room.

Free Delivery

Fast and Free delivery for all UK orders

Free shipping applies to standard ground shipping and handling within the UK.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 2 van de 5 sterren

Poor quality & high price

Purchased a rug for my office and it looked nothing like advertised and for the rather steep price, the quality was rather poor. Will no longer use ruggable after this experience.

17 maart 2026
Logo Ruggable UK

Antwoord van Ruggable UK

Hello AB,

Thanks so much for your recent feedback on your order.

We are sorry to hear that your order did not meet your expectations!

We can see that you have chosen to return your order for a refund, which has already been processed. Please do not hesitate to reach back out if you have any further questions or concerns!

Best wishes,
Melanie - Ruggable Consumer Care

Beoordeeld met 5 van de 5 sterren

Very helpful quick responses

Very helpful quick responses when i found that I’d ordered the wrong colour.
Just a bit complicated over re-ordering with the original price. But good that they are willing to let me have a different one with the original price!

16 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor Communication re Delivery

Ordering went fine but very poor communication since then. You told me last week that my parcel is on the way but the code isn’t working with Evri so no updates… this is pretty poor to be honest for an expensive rig.

20 april 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

The quality just isn't there.

The quality just isn't there. I understand that is is a low price so I can't expect the quality to be super high, but I was shocked at how bad it was. I think charging people to view a poor quality item after seeing a deceptive picture online is a very risky strategy. I wouldn't order from this company again but I have no reason to think that they are intentionally dishonest. They don't appear to have a clever way of mass producing or sourcing decent quality budget rugs from what I saw. That is what I hoped for. I have seen other washable budget rugs that are miles better in my opinion. Their communication and ordering was easy and efficient, as was the returns system despite it costing me money.

23 maart 2026
Logo Ruggable UK

Antwoord van Ruggable UK

Hello Paul Harris,

Thanks so much for your recent feedback on your order.

We are sorry to hear that your order did not meet your expectations, but we are delighted to hear that our team was able to assist you efficiently with your return request.

While various devices (phones, laptops, desktops) do not always convey the colouring and textures properly to our products, we try our best to ensure that the photos and descriptions are as close as possible to the real product received, but we understand this can be frustrating, as sometimes this can differ.

We would like to let you know that we offer samples. More information can be found on our website.

If you require further assistance, please do not hesitate to reach back out. We are happy to help!

Best wishes,
Melanie - Ruggable Consumer Care

Beoordeeld met 5 van de 5 sterren

Amazing rugs my second lot

Amazing rugs my second lot, well worth the money, quality is exceptional and the stain resistant is phenomenal, I had beige rugs in heavy traffic and they never changed xx

23 maart 2026
Beoordeeld met 2 van de 5 sterren

Not worth over £300 at all

Not worth over £300 at all. Dull colours, cheap material. They say we’re making your order as if it’s a big task for them when it’s obviously cheaply machine made, good marketing working well for them. Highly disappointing. My advice is go somewhere else and you’ll get better for that money, thin plastic feel to the rug not quality. Imagine an office flooring that kind of material. Horrid.

17 april 2026
Review zonder uitnodiging
Logo Ruggable UK

Antwoord van Ruggable UK

Hello William Wills,

Thank you for your order.

We are sorry to hear that your order did not meet your expectations!

Please note that our rugs are machine-washable and hence differ from more traditional rugs that are made from natural fibres.

We completely understand that this may not work for everyone, so if you do not wish to keep your rug and are still within the 30-day return period, you can initiate a return via our website or return FAQs.

Best wishes,
Melanie - Ruggable Consumer Care

Beoordeeld met 5 van de 5 sterren

Love the product

Love the product. Great customer services, they responded well and very quickly to a query I had.
All good, can't fault. I found the product a bit pricey but I am totally satisfied. Its new so no experience in washing it, folds up very small but opens to cover a large area, amazing.

22 maart 2026
Beoordeeld met 5 van de 5 sterren

Stylish Rixo rug!

When I heard that Rixo were collaborating with Ruggable, I was keen to see what the designs would look like and I really liked the result. I purchased a runner for my hall and it is striking and stylish. It also seems to be hard-wearing. I haven't washed it yet, as it is new, but I'm sure all will go well! Very happy with my rug. Will certainly uy another one at some point.

21 maart 2026

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