Ruggable USA  Reviews 

Pretty fast shipping, easy to understand website, especially the different thickness of rugs and rug pads, reviews, and other information. What we got is exactly what we expected. The rugs are thick, not flimsy/shabby, they look fabulous on the floor, and they do NOT curl up on the corners as we thought might happen. The fact that we can just wash them...wow! They can be rolled up to store, so we'll be getting seasonal versions to swap out! They're printed, but they look fabulous. These are not cheap-printed junk rugs. The pads are quite strong, and walking on them..soft!

There's a finite number of rug styles/patterns, but you can search by anything.. a word, a style, color, size, theme, etc. It's fun to browse! Most of the sample photos are of the rug in different positions, rooms, and you get a pretty good idea of how it will look in a space.

The site is very responsive, too. Overall, we're impressed and this is our second purchase from them!

I had seen these rugs for awhile and my friend sent me a photo of one she purchased and raved about it! With heavy traffic in and out of my house as well as pets I was a bit skeptical but took a chance! I purchased holiday runners first then after I saw them I ordered to large rugs for my living and dinning rooms! Couldn’t be happier

Ruggable is the rug I LOVE! The rug is not shaggy by any means. It is easy to clean [OBVIOUSLY] but to sweep or vacuum it also! The fabric is soft and I will never own or have any other rugs in my home! I can’t get enough of RUGGABLE!

I have 3 dogs and with them just going in and out all the time the carpet gets dirty. Normally I have to drag the carpet cleaner out, clean the carpet and then clean the carpet cleaner - well no more - I am so looking forward to the ease of putting my Ruggable in the washer!! This will make my life much easier and give me more time to spent with my family!!

I ordered a rug and sent it back for an exchange. The new one was more expensive so I paid the difference. I returned that as well but was only given a partial refund. Customer service kept giving me different excuses for my remaining return. They finally told me that the rug "did not pass our return policy check because of Minor Cleaning".

The rug was unfurled for about 5 minutes. Their returns system is completely arbitrary and obviously a way to keep your money. Rugs are expensive and it's horrific to treat their customers this way.

I’ve purchased several rugs (7) and have been so pleased, but this last one I am disappointed with the print quality….my others were vibrant and crisp and this one just doesn’t impress me….I’m sad as I was so looking forward to another cool rug.

Cool colors. Relatively inexpensive so you can change your mind or color or design when the mood strikes.

I own 4 ruggable rugs and just purchased two more. They wash up wonderfully and I would highly recommend them to all. I love them.

I ordered new rugs for our home that has an Open floor plan. 3 different sizes of the same pattern... (I thought)

The lines in the rug are different on the 3 X 5 has vertical lines and the 5X7 and 2X3 the lines are horizontal.

I was not aware that the rugs were different ... I thought I was ordering three of the same pattern just different sizes

When I contacted customer support they stated the rug were designed this way.

I'm based in Canada and recently bought a rug from them.

When the rug was delivered I immediately knew it was not the colour I was expecting. When looking to return I was told international customers are responsible for there own shipping (and they offer no refund for these costs).

I bough a 6x4 rug and the cost to ship back would be 50% of the rug costs! I'm sure they factored international shipping costs when selling me the rug. Surprised they're able to sell to Canadians without a fair return policy. From a customer experience perspective they should make this policy more evident at check out as well!

I have short term rentals. I LOVE these rugs because I can just throw them in the machine and then they come out ready to go! These are my go to rugs.

I will never go back to traditional rugs after using ruggable! My husband and I moved into our apartment, got our furniture and ordered a few rugs. A few days later we brought home our puppy and within minutes he went on the rug! I took it off, threw it in the wash, and within minutes of putting it back down. . he went again! That plus various accidents one expects with pets, this rug has more than proved its worth! All my rugs are now ruggable rugs! The ONLY downside for me, is because the toppers (at least the ones I have) are a bit thin, sometimes my vacuum snags. Not such a big deal.

I would leave a five star, but I need to reach someone with a problem I have. There is no phone # that I find, no email either. I'm trying to get into my account, says wrong PW, am I the only one that consistently has wrong PWs. : /
I purchased the 6' round rug. Absolutely LOVE it! Separately I purchased the pad. Love the pad, BUT; being pad is thicker than the rug and rug over laps pad about an inch or two, it looks crazy : ((
Plus it sets it up for someone to trip. I like the feel of the pad but I can't live with this curly look and accident to happen. How do I return the pad or is there a solution???

I can't get over my new rug. I bought one just to see if I liked it. Having 3 dogs and a busy family, my kitchen runner had been scrubbed so many times but even with a carpet cleaning machine, it wasn't getting clean. I got a Ruggable kitchen rug and loved the look. After a lot of cooking, visiting dogs and my dog making messes on it, I just washed it and it is perfectly CLEAN! It looks great and is clean! I love it! Just bought more rugs :)

I have to say buying these rugs online has been a pleasant experience, the process has been seamless, easy checkout and shipping has been excellent. Rugs are true to the image presented on their website and I really appreciate the spill rewards program it has saved me considerably, I’ve bought 5 to date hopefully time will tell if they hold up.

Ruggable is always trustworthy. They were also super responsive when I needed support.

We love Ruggable‘s. The style and quality is unsurpassed. We operate, pet friendly short term and medium term stays and love the security of knowing that we don’t have to throw another good rug away!
They may seem expensive upfront, but in the long run are a great value.

Love, love, love these rugs. We have two dogs that (1) track mud in and (2) occasionally have unfortunate episodes that leave stains on the rug. We used to spend hours dealing with these issues, using stain remover and/or a clunky carpet cleaner. No more! We’ve replaced all of our area rugs with Ruggables and now just throw them in the washer. No kidding; Ruggables have made our lives better.

We bought a 9x12 Ruggable two years ago and at 4 diff occasions our 85 pd dog and my golden retriever has had the runs on this carpet and or has gotten sick.
I’ve literally washed this rug at the laundry mat 4 times after treating it with rug cleaner and it has come out beautifully!!
This has been the best investment I’ve ever made in an area rug.
I just bought three more outdoor ruggables. One for the screened in patio and two for by the pool. You won’t go wrong with buying from this company!!

Excellent product. I've purchased two rugs and a runner. With my dogs, this is a real game changer. Wash beautifully and colors ate robust!