Ordering online was quick and easy. Company contacted me shortly after order to confirm mailing address and I had my computer in three days. Computer was exactly as advertised and I love it. Will abso... Toon meer
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I am located in the netherlands. Clear website. Fast shipping. Good service. Buying intercontinental was like buying locally. Good product. Very satified. Always the question “would you recommend this... Toon meer
Good deal on the product, minor wear on the case and fingerprint scanner as it was refurbished but seems to function fine overall. The reason this product lost a star is because the refurbished produc... Toon meer
Quick shipping, packaged appropriately, and the products were as described. I also found the prices were competitive with other retailers. I ordered my last Toughbook from another source but will prob... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are a leading provider of refurbished rugged laptops and tablets, catering to individuals and businesses in need of reliable, durable, and cost-effective computing solutions. Explore our wide range of refurbished rugged laptops and tablets on our website, and experience the reliability and durability that our products offer.
Contactgegevens
303 Townline Road, Unit #2, L0S 1J0, Niagara on the Lake, Canada
- 8885855388
- sales@ruggedbooks.com
- ruggedbooks.com
4,5
Uitstekend
157 reviews
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Great experience as usual
Great experience as usual. I’ve bought a few laptops from their site now and the ship time is incredibly fast. Everything is well packaged and the laptops are top notch quality!
23 december 2024
The battery on the Toughbook I bought…
The battery on the Toughbook I bought is bad so I called support, but nobody was available. Took them 5 hours, but they eventually called me back. I was told we needed to calibrate the battery and they were supposed to email me instructions, but they did not. So I guess ill start this process all over again. When you buy something this expensive I don't think you should have to go through this nonsense. They should have just shipped me a new battery instead of turning this into a week long fiasco.
21 november 2024
Antwoord van Rugged Books
Hi Rhiannon,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you've experienced with the battery for your Toughbook and the delay in our response. This is not the level of service we aim to provide, and we understand your frustration.
We agree that when investing in a premium product, the support process should be seamless and efficient. Our team should have communicated more promptly and ensured you received the calibration instructions without delay. We will investigate why this step was missed and address it internally to prevent such issues in the future.
In the meantime, we’d like to resolve this matter for you as quickly as possible. Please reach out to us atsupport@ruggedbooks.com with your order details, and we will ensure you receive the appropriate resolution—whether that means guiding you through calibration or promptly shipping a replacement battery.
Your satisfaction is important to us, and we appreciate your patience while we work to make things right.
Best regards,
Rugged Books Support.
I ordered a refurbished Getac K120 from…
I ordered a refurbished Getac K120 from Rugged Books and was shocked by how quickly it arrived via DHL. Shipped from Rugged Books in Canada on the 12th November and it was delivered to my door (UK) on the 14th November, 2 days later. The device looks and works like it's brand new - not a single scratch or defect on it. I've been using the device for a good few days now and not a single complaint.
It arrived with a US QWERTY keyboard (which was expected) and a North American Type B plug but it connects to a standard 3-pin you'd find on any laptop AC power supply. I plugged in a UK cable and it works perfectly fine (don't forget to double and triple check your voltages).
14 november 2024
Review zonder uitnodiging
déploiement de la tablette en janvier…
déploiement de la tablette en janvier 2025, encore en test
24 oktober 2024
Fast & easy transaction
Fast & easy transaction. Received my item sooner than I thought and it was exactly as described
24 oktober 2024
Quality Unit
The unit was in outstanding condition. The battery was in pretty bad shape but I kind of expected that for a unit at this low of a price.
23 oktober 2024
Horrible customer service was complete
Horrible customer service was complete. Dog s*** it never got back to me. The product was never delivered to me. I reached out several times and I've yet to get a refund or even a resolution
24 oktober 2024
Open box item was brand new and exactly…
Open box item was brand new and exactly as described. Shipping was super fast.
24 oktober 2024
Great Buy, happy with it
Laptop works great, was delivered fast, great experience
Thank You
23 oktober 2024
Antwoord van Rugged Books
Thank you <3
Nice rugged laptop for a good price
Nice rugged laptop for a good price, quick delivery to the Netherlands.
29 augustus 2024
Antwoord van Rugged Books
Thank you Hans!
Antwoord van Rugged Books
Thank you Michel!
The guys at Rugged Books are great
The guys at Rugged Books are great! Placed two separate orders for GETAC laptops. Quick order processing and shipping. When one had to be returned for a wireless card upgrade I was sent a return label and shipped it back. The turn around once received was same day and it was on it way back.
Will purchase from again!
22 augustus 2024
Antwoord van Rugged Books
Thank you John for your fantastic feedback!
Nice and Prompt Service, product is as described.
22 augustus 2024
Fast delivery, but missing screws
Much faster delivery than expected, but laptop is missing a few screws. Nothing major, somewhat expected from a refurbished model, but for 5 stars I'd expect ALL the screws to be present, not just the strictly necessary ones.
23 augustus 2024
I expected better quality…
I expected better quality refurbishment. and you don't hound for a Phuking review.
22 juli 2024
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