Running Imp Reviews 

Running Imp were extremely professional throughout; Taylor responded quickly to my emails, making a couple of small amendments that were necessary very quickly and processed an order for some trophies for upcoming running events very smoothly so we had them just a couple of days from placing the order. Would not hesitate for a second in using this company again : )

Running Imp worked well with our company to provide high quality medals for an event. Liaising with Catia about our art work requirements was easy and effective, and she was a pleasure to have as our point of contact.

Tanisha was extremely helpful in getting my order sorted. Really pleased with the service. Pleasure working with her!

Very quick service and love the range. I have ordered swimming, running and Santa run medals two years in a row.

I order medals on behalf of the swimming club that my son attends having volunteered to help with organising the competitions. The club has used Running Imp on a regular basis over many years and since I took over the service has always been great. Our latest order was handled by Taylor who was very efficient and helpful, the order arrived quickly and was complete. Can't ask for better than that.

I contacted Running Imp regarding some race medals we needed making. Catia was extremely fast in responding and then providing the information for the continuing questions I had. The whole process was done, sorted and ordered within 2 days due to Catia's professionalism and quick responses. We will definitely be using them next year for our other races. Plus the artwork and ribbon is exactly what I wanted. Thanks

I had a great experience working with Tanisha, I had a time sensitive request that end up having a number of changes and they helped me every step of the way. I will definitely be calling again.

Very efficient service with Aisha. She was able to offer me a better deal, which I took.
All done and dusted within a few hours.
As long as the delivery comes on time, an excellent service.

A busy year which we managed so far to get through with the help of Running Imp particularly Sinead who recently helped with a few rather last minute requirements .

As a small charity we have used Running Imp over the years for medals. They are a great company that have competitively priced products, great customer service and the best medal designs around!!
Our most recent Donut Dash Medal is iconic and was a massive hit with our runners!

This was my 3rd year as event organiser for our local Samaritans Annual Run (5K/10K and Teddy Bear) and therefore my 3rd year of working with Running Imp for medals, trophies and signage. My contact Josh Flowers was really helpful and worked hard to put together the most cost effective package for our Charity. Adrienne and Sinead were also super helpful.

I worked with Annie Flannery at Running Imp on a huge order of medals for Home International Rowing. We are all volunteers, so we are squeezing this work into short timeframes which can be stressful. Annie has been so professional and helpful all the way. Our first event was last Saturday and time after time, people commented on how beautiful the medals are - Thank you!

Fantastic customer service from Tanisha, as always. She makes the ordering process for our custom products effortlessly easy.

At very late notice I phoned hoping I could still order numbers for my event. I spoke with Sam Smith who was super helpful and reassuring, enduring a speedy process and my numbers arrived yesterday which was brilliant. I can’t thank him enough for personally going the extra mile to make this happen.

We cannot thank Sam enough for his incredible support and dedication in helping us pull off our Colour Run event. After being let down by another supplier at the last minute, we were in a real bind — but Sam stepped in with expert advice, calm reassurance, and lightning-fast action.

Thanks to his guidance, we were able to get everything we needed on time and without stress. He went above and beyond to ensure our order was processed quickly and accurately, and his communication throughout was clear, professional, and genuinely supportive.

Sam didn’t just help us — he rescued our event. Because of him, hundreds of students will now enjoy a fantastic, colourful day they’ll never forget.

If anyone deserves Employee of the Month, it’s Sam. He’s a true asset to the team, and we’re so grateful for everything he’s done!

Charlotte Sawyer

This is my second time ordering from Running Imp. Beautiful quality and the customer service received was outstanding. Special shout out to Sam for all their help.

I am organising my first 10k challenge in my local town and was recommended to order my medals from Running Imp. The process has been really impressive. The key part has definitely been the effective communication, something which a lot of companies tend to struggle with.
Catia has been my main contact and she has been very quick in providing all the key information from the pricing to the mock designs and confirming all my requests over the phone as well as by email.
Its been pretty impressive. A lot of companies could do with understanding the definition of customer's needs!

I'm actually looking forward to showing off the new medal at the 10k challenge!

Ive bought from RunningImp for many years for different events. Always found them to be super professional and efficient. Recently dealing with Tanisha who had first class customer service and quick to get proofs done and order shipped. Fantastic to deal with

Sam was very helpful and arranged exactly what we required. The product we received was brilliant and they took everything into account with what we were requesting. Very efficient.

Tanisha was absolutely fantastic as a point of contact. We placed a large order for paint. one colour of which was very low in stock, but she solved the problem and got back to me within the hour. superb customer service.