RunThrough Events Reviews 

1.148
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TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I completed the Mansfield 10k event in September, organised by Run Through, and it was fantastic! The pre-event communication was clear, numbers sent out in good time and all the info needed was onlin... Toon meer

Beoordeeld met 5 van de 5 sterren

Took part in the Kent Half at the weekend, and from start to finish it was run impeccability. The marshalling from the local lions was brilliant and they managed the road closures extremely well. Frie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Great set up and lots of options of running but personally my opinion is prices are a little high for an event , I had an injury before an event which cost me close to 90 pounds and to defer to ano... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having taken part in many RunThrough events I can honestly say they have all been really well organised. From completing the initial entry form, receiving the event information, the support by staff... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Evenementenmanagementbedrijf

Informatie afkomstig van verschillende externe bronnen

RunThrough offer running events in London and running events around the UK. You can enter a 10k, 5k, 10 Mile, Half Marathon and Marathon running events.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

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4,4

Alle reviews

(1.148)

337 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Warrington Running Festival

I have been participating in the Warrington Running Festival since 2023. It has been a wonderful experience. RunThrough events are really good, excellent support on the road, and well-managed. Happy to get a beautiful medal to keep the memories. Well done, team RunThrough :)

21 september 2025
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Mohit, thank you for taking the time to share your experience's at our Warrington Running Festival! It sounds like you have had a great time and we hope to see you back for more this weekend coming! Thanks once again for being a huge part of the RunThrough community!

Beoordeeld met 3 van de 5 sterren

I took part in the RunThrough Lulworth…

I took part in the RunThrough Lulworth Cove 55K and, overall, it was a challenging and enjoyable event.

The route itself was fantastic but definitely tough, with some great scenery and plenty of challenging sections. Unfortunately, the route marking could have been much better, with a few areas where it wasn’t clear which way to go. This took away from the experience at times and made navigation more difficult than it needed to be.

The aid stations were another area that could be improved. The selection of snacks and refreshments was fairly poor for a 55K, and I felt there could have been a much better variety of fuel available for runners tackling a long and demanding course.

On the positive side, the staff and volunteers were brilliant. Everyone was friendly, encouraging and helpful throughout, which really made a difference, especially during the tougher sections.

Overall, a challenging and scenic 55K with great staff, but better route marking and a more substantial selection at the aid stations would make this a much stronger event.

12 september 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello, Thank you for your feedback, every review helps us better our events and I have passed on your suggestions. We always strive to improve our future events, year on year, so we hope that you can come back for an even better experience.

I am glad that you had a great event and that the staff were helpful during your 55k event. A huge well done to you and I hope we see you again in the near future :)

Beoordeeld met 2 van de 5 sterren

Cheshire half - safety

At the weekend, I ran the Cheshire half marathon in Macclesfield. My mum was a spectator. At about mile 11, we were running down a narrow country lane where a man had passed out. There were people surrounding him including a marshal. My mum was close by and it apparently took the ambulance over 40minutes to get to the location. The ambulance driver arrived with no information, asking my mum if “someone had gone down.” He also said he hoped they hadn’t died as it would create a lot of paper work. This level of safety and lack of communication is just not acceptable when you’re encouraging people to run such distances (and making a profit from it). I barely saw any marshals out on the remote course.

I really hope the man who passed out was ok (I’d be grateful for any info). I’m not writing this message to pull down Run Through, but I really hope a serious refocus is put on participant safety and things improve. This is just not ok.

13 september 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Alexandra, thank you for sharing your concerns following the Cheshire Half Marathon. We understand that what you witnessed on event day was concerning, and our participant safety is something that we take extremely seriously.

Following our post-event debrief, we have asked the medical team that were supporting us at the event to provide a detailed review of the incident. As well as what actions were taken on the day. We are still working closely with them to establish the full sequence of events and to thoroughly review the processes and communications involved, and this will take some time.

We feel that it is important that we complete this review with all of the information available in-house, and this will need to be kept within the team, until all details are collected.

We are in contact with those directly involved in the incident and are continuing to follow up with them. We ask for some privacy until this is done.

We appreciate you bringing your experience to our attention and we want to reassure you that your review will form part of our post-event review.

If you do still have any further information, questions or concerns that you would like to share with us directly, please contact our team at info@runthrough.co.uk.

Beoordeeld met 1 van de 5 sterren

Refusing to give me a refund

I’d booked to do the chase the sun tatton park 10k race for August 19th in march this year. I’d received confirmation email of the event. Fast forward to a week before the race and I was double checking the details of the race. This is when I notice that August 19th isn’t a date for a race. I try to check different sources and it looks like the race was moved to the 2nd September. However, I had received no communication from RunThrough regarding this. I couldn’t do this new date so I requested a refund. Now it has been weeks of them promising the request has been sent it just needs to be approved. I don’t believe that it has actually been sent, which is why they keep delaying any sort of real response. What an absolute joke of an organisation. They have took my money but won’t give it back. Their customer service is shocking and I will never book anything with them again.

13 september 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Isra, I am sorry for the delay and the inconvenience that has been caused.

It sounds like there may have been missed communication due to unsubscription of marketing emails, which means there can be a block on our main email address coming into your account, but I can see the last message has arrived so please do respond to that should you have any other issues.

After investigating this, I can see that a refund has been given and this will take 7-10 working days to arrive in your account, so please do look out for this. Please do reach out should this take longer than expected!

Beoordeeld met 5 van de 5 sterren

Really enjoyed it. PB friendly!

Really enjoyed it. Very well sign posted and a great route. Bagged myself a PB too!

6 september 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Jamie, thank you for taking the time to share your thoughts! It sounds like you had a fab time at the event and well done on the PB too! We glad you had a great time - we hope to see you again soon :)

Beoordeeld met 5 van de 5 sterren

Thorpe Park 10k

Thorpe Park 10k - what you great event. Easy parking, decent toilets, a welcoming team in the hub and an efficient bag drop. It's a well organised, two lap route around the park and the service road. Plenty of cheerful volunteers and marshals. AND you get to go into the park afterwards if you want too. Thank to all the volunteers and crew for putting on a great event.

6 september 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Lisa, thanks for sharing your thoughts on your Thorpe Park experience. You absolutely smashed it, well done!! I will pass on your review to the Thorpe team, so thank you again for your kinds words. We hope to see you again soon :)

Beoordeeld met 5 van de 5 sterren

Very well run race

Very well run race! Amazing support team and volunteers!!

5 september 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Kate, thank you so much for sharing your thoughts with us. A huge well done to you on your race!

Beoordeeld met 5 van de 5 sterren

Highly recommended

I took part in the Snowdonia 12K event, the first time this distance was organised. And what a fantastic course! Tough but very rewarding, the views from the top were breathtaking.
Very well organised event, very supportive and helpful staff and marshals 😊 And a big shout out to the MC lady!

5 september 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Chiara, thank you for sharing your experience with us on your 12k run event at Snowdonia, a huge well done to you! I know the trails are no easy feat, so great work! Thank you also for the kind words, I will pass on your thoughts to the team. We look forward to seeing you again soon :)

Beoordeeld met 5 van de 5 sterren

An incredible event

An incredible event from start to finish! It was well organised, the staff/volunteers were incredibly supportive, and the entire atmosphere was buzzing with positive energy. Navigating that breathtaking, challenging terrain was an unforgettable experience. Thank you to all who made this happen, will definitely be back next year!

5 september 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Mark, thank you for sharing your thoughts! It sounds like a fantastic event and I wanted to say a huge well done to you for taking part in this event. We hope this means we will see you again soon :)

Beoordeeld met 4 van de 5 sterren

Awesome and unique race that's fairly…

Awesome and unique race that's fairly well supported. Definitely not a PB course though as it's very winding. Definitely a bonus getting free entry to the park after. Made full use of that and had a fab day out.

5 september 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Jack, it sounds like you had a great race day! This event is more of an experience, due to the nature of being at Thorpe Park, but I understand that people like to run a fast time at events too. Well done and we hope to see you at another event soon!

Beoordeeld met 5 van de 5 sterren

Loved every minute of it

Loved every minute of it. Atmosphere was great. Route clearly laid out.
Marshalls' were clapping everyone on to keep morale up.
Loved it.
Lovely to get to have a day out afterwards as part of the package

5 september 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Natasha, thank you so much for taking the time to share your thoughts - it sounds like you had a fantastic day out! Well done on your race and we hope to see you again in the future :)

Beoordeeld met 5 van de 5 sterren

Loved my 5k race with RunThrough

I loved my 5k race with RunThrough at Battersea Park. I'll start with the finish line. The last 20 meters or so was full of people cheering and as you cross the finish line you get greeted with really positive staff handing out medals. Then you get free food, yes free food, snack bars and drinks. When you turn up and collect your bib the vibes are great, everyone is so friendly and this continues onto the course. I got chatting to people and its clear there is a really positive atmosphere. As a wheelchair user it's great that there are no barriers to entry and you get a lot of positive comments. Looking forward to my next race. I did find the booking process a little clunky, but thats just a minor niggle.

19 augustus 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Ben, thank you for sharing your thoughts. I have passed this onto the team so they can look into any website issues that we may be having currently. It sounds like you have had a great race with us at Battersea - a huge well done to you! We look forward to seeing you again soon :)

Beoordeeld met 1 van de 5 sterren

Poor Communication

I had entries for the Nottingham Running Festival on the 30th August which was cancelled. Other than a text on the morning of the event I have received no further communication regarding a refund or credit. All I get is an automated response to the emails I have sent and upon messaging on social media I was advised to email (from a most likely automated response). There is no contact number and no one seems to care!

30 augustus 2026
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hello Alex, thank you for highlighting the issues you have raised. We unfortunately had to cancel our Nottingham Running Festival at short notice due to an issue at the venue.

In regards to the post-race email communication, I believe this has now been sent and it seems you are in conversation with the team on your refund/credit situation.

We are in a busy period and it can take up to 48 hours to respond to our runners, especially after race cancellations, so we can only apologise for the delayed response.

I hope that your issue is now resolved over the email communication that we are currently having with you, but should you need any further assistance, please do reach out to the email correspondence. All the best.

Beoordeeld met 2 van de 5 sterren

They are getting worse

Firstly, Run Through used to offer category winners a voucher off a subsequent race. In 2023, this was £20 off. In 2024 it was down to £10, Now there's nothing. No acknowledgement of the significant achievement of being placed first in your age category.
Secondly, this event (Derby Running Festival) was a shambles. The car parking arrangements were woefully inadequate which, combined with associated road closures resulted in gridlock in the whole area, and random parking causing upset in the neighbouring villages.
** Edit after reading Run Through's Response...
I have now received an offer of £10 off a subsequent booking, but only after posting the original review. A friend of mine also came first in her age category and she did not receive any prize until after she chased RunThrough. I check my Spam folder from time to time and am pretty sure no email went there, so it seems pretty clear that RunThrough did not email their age category winners on this occasion, contrary to the claim in their reply.

2 augustus 2026
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Thank you for the feedback and we can apologise for the traffic issues on the day. We are working on a solution to address this for next years event, by using a secondary carpark to alleviate the traffic build up on race day.

We still do in fact, email our age category winners, so if you haven't received anything (please do also check your spam folder) then do contact us at info@runthrough.co.uk to collect your code.

We also do different prize quantities dependant on the race entered, so please do keep this in mind when signing up. We hope that you are able to contact us to solve the above issue should you have come first in your age category. I apologise once again should there be any issues with our emails reaching you. We hope that we will see you again soon.

Beoordeeld met 4 van de 5 sterren

Frome was well organised

Frome was well organised with great friendly marshalls . However, the 5/10k route was a bit boring as it went out of town as the 10k started last there were bearly any supporters along the route on the way in! But back in the park there was a good atmosphere. Thanks to all involved .

16 augustus 2026
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hello Phil, thank you for taking the time to share your thoughts. I have passed on your review to the Frome team, as all feedback will be taken on board. A huge well done to you and we hope to see you soon :)

Beoordeeld met 5 van de 5 sterren

Great event in Engelberg

Great event in Engelberg. The organizers were very professional. Would definitely buy ticket to one of their trail race events in the again in the future :)

22 augustus 2026
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hello Julie, thank you for sharing your thoughts - it sounds like you had a great event! A huge well done to you! We look forward to seeing you at other Trails events in the future :)

Beoordeeld met 4 van de 5 sterren

GP Oulton Park

An enjoyable experience with helpful and friendly staff and volunteers. The races themselves were well organised, including leading runners out by their predicted finish times.

I believe that podiums should always be performed for all events and all distances. Some events have them, whilst this one does not. At GP Oulton Park the podiums are not being performed.

Whilst I finished 4th on the day, missing out by only three seconds, had I finished 3rd this would have been disappointing. I finished 2nd a year ago and there was no podium performed back then either. I provided this feedback back a year ago, however there are still no podiums at this event. Also another club member finished 3rd female, but disappointingly did not experience the podium. This was disappointing as this was her first top three finish at any race.

16 augustus 2026
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hello Mike, thank you for sharing your thoughts. We believe that it is important to hear all feedback that our runners give to us, so we can better support all of our events in the future.

The reason why we currently don't have podiums performed at this event in particular, is because it is a multi-lapped event. This makes things difficult to navigate on the day and with staffing, we are unable to do this efficiently.

However, all runners who make the podium, do receive an email post-race to congratulate them on their win with a gift too, so they are still acknowledged for all their hard work done on the day.

Thank you once again for sharing your thoughts - we hope to see you again soon :)

Beoordeeld met 5 van de 5 sterren

Marlow Half marathon - fantastic

Ran Marlow half marathon organised by Run Through. It was a fantastic event, very well organised, great friendly staff and the event village had a great atmosphere. Would definitely run this event again as well as other run through events!! Thank you!!

28 juni 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Chris, it sounds like a fantastic event day - well done on your half marathon race! Thank you for sharing your review with us about your day, I have passed this onto the team at Marlow. We hope to see you again soon :)

Beoordeeld met 1 van de 5 sterren

Membership is a money grab and no benefits as they don’t care

Appalling customer service and hide behind an email address with no telephone number. They sub contract their booking to Lets do this who also will not give a phone contact. Please do not waste your time and money

28 augustus 2026
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hello Stephen, firstly I would like to apologise for the inconvenience. Although we currently don’t have an office phone number, our team do respond to emails as soon as they’re picked up. For anything that needs a quicker resolution, customers can also use the live chat available through our FAQs page.

I just wanted to highlight that we haven’t been able to find a membership under your full name stated within this review, but if you could reach out to us directly with your details, we’d be happy to look into the issue you're having for you. Please contact us on - info@runthrough.co.uk so we can sort this out asap for you!

Beoordeeld met 5 van de 5 sterren

Runthrough running events

I have run many races with Run through events my last race was the Newark Half Marathon I have never had any issues all seem to go smoothly and well organised
I would highly recommend them

16 augustus 2026
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hello Andy, thank you for sharing your positive thoughts on your race experience - well done for completing your half marathon run! We look forward to seeing you at a RunThrough race soon :)

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