Russell & Russell Solicitors LLP Reviews 

697
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Smooth and clear experience, the workers paid attention to detail and were very helpful with all the paperwork. I never felt out of the loop with what was happening took the time to make sure support... Toon meer

Beoordeeld met 5 van de 5 sterren

Although frustrating at times was kept fully up to date as & when they had any updates , Emily at Middleton branch really went out of her way to ease my worries & answer my never ending queries

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The team at the Chester office - in particular Richard, Anna and Eve - dealt superbly with our recent house sale and purchase, getting the deal through, despite some difficult and tight deadlines an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I used R&R when selling my house and buying a new one. The first bit of the process was great, things were moving well. A couple of months in the solicitor dealing with my case went on holiday... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Advocaat
  2. Notaris
  3. Strafrechtadvocaat
  4. Echtscheidingsadvocaat
  5. Erfrechtadvocaat
  6. Juridische dienstverlening

Over Russell & Russell Solicitors LLP

Geschreven door het bedrijf

Russell & Russell are a well established law firm in the North West with branches extending from Chester, Bolton, Bury and Middleton. From our North West base we provide legal services across England and Wales. We hold a Legal Aid franchise for Family & Criminal legal aid and quality marks Lexcel, Quality Conveyancing Scheme and Wills & Inheritance Quality Scheme and more.

Our reputation is built through our people and their expertise, care and approachability. Please get in touch.

Property - buying & selling, remortgage, auctions...

Family - divorce, separation, children, cohabitation & legal aid...

Wills & Probate - wills, probate, lasting power of attorney, court of protection...

Personal Injury - serious injury, medical negligence, accidents at work...

Criminal Litigation - legal aid and private representation...

VISIT OUR WEBSITE SEND US AN ENQUIRY CONVEYANCING QUOTE


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

697 reviews

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3 sterren
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1 ster

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4,7

Alle reviews

(697)

108 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great service all the way through our…

Great service all the way through our recent house sale/purchase. Zoe, Janine, Victoria and Claire all kept us updated throughout the transactions and nothing was too much trouble! A definite 5* service

17 november 2025
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Antwoord van Russell & Russell Solicitors LLP

Thank you Mark for leaving such a lovely 5 start review and we will ensure the team receive your comments

Beoordeeld met 5 van de 5 sterren

Ammara Saeed great service!

Ammara Saeed handled my remortgage transaction for me and she was brilliant. Great service provided and was always happy to help. Definitely recommend.

14 november 2025
Review zonder uitnodiging
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Antwoord van Russell & Russell Solicitors LLP

Thank you for your review and we are pleased you would recommend us to others. We will ensure Ammarah receives your lovely comment.

Beoordeeld met 5 van de 5 sterren

Ammarah was great in promptly dealing…

Ammarah was great in promptly dealing with our mortgage. Would highly recommend.

13 november 2025
Review zonder uitnodiging
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Antwoord van Russell & Russell Solicitors LLP

Thank you for your review Ben and we will ensure Ammarah receives the praise

Beoordeeld met 5 van de 5 sterren

I recently had to deal with Russell &…

I recently had to deal with Russell & Russell, and I must say — there was a lovely girl called Ammarah.
She was amazing, and everything went seamlessly. I’m extremely happy with this firm!
From now on, I’ll be using this firm for all my property deals.

Thank you, Russell & Russell, for having Ammarah on your team.
Highly recommended!

29 oktober 2025
Review zonder uitnodiging
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Antwoord van Russell & Russell Solicitors LLP

Thank you so much for your lovely review and we are pleased that you will be using our services in the future. We will ensure Ammarah gets your compliments!

Beoordeeld met 5 van de 5 sterren

R&R (in particular Zoe Harryman) always deliver

I've used Russell & Russell for conveyance purposes on numerous occasions over many years, alongside trying other companies. They continually deliver and remain my go to solicitor.

Only once have I been disappointed with their performance and upon complaining my case was re-assigned to another member of staff and the usual high standard of service was resumed.

It's not the mistakes that define you/ a company but how you/ they deal with them and they did just that.

Not the cheapest out there but certainly not the most expensive and always provide good value. Happy to pay more and get more.

20 augustus 2025
Review zonder uitnodiging
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Antwoord van Russell & Russell Solicitors LLP

Thank you for taking the time to leave a review, it means a lot to the team! We are glad you are happy with our services and continue to come back to us.

Beoordeeld met 5 van de 5 sterren

House moveWe couldn’t have asked for a better…

We couldn’t have asked for a better solicator than David and Ella to help us finalise our house move so quick would highly recommend them

15 september 2025
Review zonder uitnodiging
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Antwoord van Russell & Russell Solicitors LLP

Thank you for your feedback and sharing your experience.

Beoordeeld met 5 van de 5 sterren

Great work by Russell & Russell

Great work by Russell & Russell. Kept me informed every step of the way. All the team are very professional and great to deal with. Thanks.
Keith

12 september 2025
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Antwoord van Russell & Russell Solicitors LLP

Thank you Keith for your kind feedback and we are glad to hear that everything met your expectations.

Beoordeeld met 5 van de 5 sterren

Great & swift work multiple times when…

Great & swift work multiple times when using Russell & Russell. In particular Ammarah who is fantastic. A really good solicitor firm all round. Highly recommend

12 september 2025
Review zonder uitnodiging
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Antwoord van Russell & Russell Solicitors LLP

Thank you for your kind words. Ammarah is thrilled to hear your feedback.

Beoordeeld met 5 van de 5 sterren

usual great service from Russell and…

usual great service from Russell and Russell, Tammy R dealt with everything swiftly and efficiently

12 september 2025
Review zonder uitnodiging
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Antwoord van Russell & Russell Solicitors LLP

Thank you so much for your review! We'll make sure Tammy sees this.

Beoordeeld met 5 van de 5 sterren

TAMMY IS AMAZING

TAMMY IS AMAZING

12 september 2025
Review zonder uitnodiging
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Antwoord van Russell & Russell Solicitors LLP

Thank you for the 5-star review and we agree that Tammy is amazing!

Beoordeeld met 5 van de 5 sterren

Communication was excellent

Communication was excellent, the ladies that handled our property always knew what was going on, they work well as a team so when Victoria was on leave it was picked up by someone else in the office. This company was a pleasure to deal with.

10 september 2025
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Antwoord van Russell & Russell Solicitors LLP

Thank you for your kind feedback - it means a lot to our team.

Beoordeeld met 5 van de 5 sterren

Great all round service

Great service
I have worked with Zoe Harryman and her team for over 20 years and have found them to be informative and helpful with the purchase and sale of several properties. they are always available and work in a professional but accesible and friendly way.

29 augustus 2025
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Antwoord van Russell & Russell Solicitors LLP

Thank you for your fantastic review! We are so pleased to hear that you have used Russell & Russell for so long

Beoordeeld met 1 van de 5 sterren

The criminal defence solicitors are…

The criminal defence solicitors are beyond shocking, they clearly are duty solicitors wanting to make a name for them selves with in the courts. Complete lack of confidence in their services. They convinced me to make an early guilty plea as I would not receive a custodial. It was clearly lies and in the day they never said a word I. My favour. Missed out crucial evidence and we're just condescending in manners. In fact there were no manners. The worst solicitor I have honestly ever known. If you fancy some time in jail for something undeserved then they are the ones for you!

28 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend

I recently used Russell & Russell for my remortgage and couldn’t be happier with the service. Everything was handled smoothly, efficiently, and with great communication throughout the whole process.

They kept me updated at every stage, explained things clearly in plain English, and made what could have been a stressful process very straightforward. The team were professional, approachable, and always quick to respond to any queries I had.

I’d highly recommend Russell & Russell to anyone looking for a reliable conveyancer – they took the hassle out of my remortgage and delivered a first-class service from start to finish.

26 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Complaint

My family made a complaint to this company and their response was totally appalling. Their customer service was the worst we have ever experienced. They were rude and antagonistic from the outset and failed to resolve the complaint fully. When we said that we would take the complaint to the Legal Ombudsmen they said that it wouldn't make any difference. We were communicating with managing partners which is so incredibly disappointing.

21 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

We used R&R for a property purchase a…

We used R&R for a property purchase a few years ago and they were okay (we had to chase numerous times but that seems relatively normal). We have an issue now we'd like checking, but when I called for a quote, I was spoken to like I was an inconvenience. They asked me to speak to a Solicitor directly. After 3 failed attempts of contacting the Solicitor (zero response), I gave up. Appalling.

14 augustus 2025
Review zonder uitnodiging

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