Rvcover.ca Reviews 

228
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I felt I needed to do some research on the actual length of our "32 foot" ForrestRiver trailer to determine if we should get the "31 - 33" or "33 - 35" cover. We went with the larger size to ensure ba... Toon meer

Beoordeeld met 5 van de 5 sterren

Very easy to order. It was great having prices in canadian funds, shipping for free to Canada and having a code for 20% off. We have been loyal clients because of these 3 reasons. This is our 4th cove... Toon meer

Beoordeeld met 5 van de 5 sterren

Very quick to respond to the email I sent during the May long weekend. As the second owner a cover hat was bought in October 2024, I did not expect any warranty coverage for damage the wind ca... Toon meer

Beoordeeld met 4 van de 5 sterren

Purchased the Gold travel trailer cover, after first winter one of the downspouts poked through the cover, even with the supplied downspout covers. There were abrasions on the cover where the strap... Toon meer

Bedrijfsgegevens

  1. Auto-accessoire winkel

Geschreven door het bedrijf

RVcover.ca - #1 Rated Online RV cover Company in Canada Welcome to the largest Canadian online retailer for RV covers worldwide. Here at rvcover.ca, we're united as a team because of our passion for motorhomes and protecting them from all kinds of weather. While we have put a lot of time into developing our RV covers and our Trailer covers to be waterproof, UV-resistant, and scratch-resistant, we also provide the largest inventory and selection you'll ever find! What's also important to us is that we provide you with an excellent customer support service. You can message us or even call us at any time while you are shopping. Even though rvcover.ca is an all-online shopping experience, we are people on the other end working hard to make you feel appreciated. For a limited time only, enjoy Free Shipping on all orders to Canada and a Lifetime Warranty on all covers. All prices on our website are in Canadian Dollars. We ship directly from our warehouse in Quebec. No more duties or brokerage fees. The price you see… is the price you pay. No more hidden fees. We take care of our customers with great products, at unbeatable prices, and a five-star Customer Service Team.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

228 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(228)

130 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Warranty Issue

Called for a warranty on my cover and they said its only done by email, I tried the email and it was actually pretty quick, got my cover in 5 days of writing that email and following the steps. Only thing I would recommend is a phone warranty but other than that you guys have it nailed!

27 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bris sur la toile VR après seulement 1 mois

Bris sur la toile après seulement 1 mois. J'écris à la compagnie et on me répond que je peux réparer le trou et que si le problème s'aggrave, de leur écrire. À la fin de l'hiver, la toile était trouée de partout. Je leur écrit et ils me répondent qu'ils vont me la remplacer moyennant une somme de 160$ et on me réfère à leur politique concernant la fameuse garantie à vie à l'effet qu'après 6 mois, le remplacement n'est plus gratuit. 6 mois seulement et ils appellent cela une garantie à vie? Ils ont cessé de me répondre quand je leur ai dit que j'avais signalé le problème à l'intérieur du 6 mois. On m'a répondu en anglais alors que j'ai écrit en français. Bref, démarche avec la protection du consommateur en cours.

17 juni 2025
Review zonder uitnodiging
Logo Rvcover.ca

Antwoord van Rvcover.ca

Bonjour,

Nous sommes désolés d’apprendre l’expérience que vous avez vécue. Sachez que nous avons récemment acquis cette entreprise et avons apporté de nombreuses améliorations à la qualité et aux matériaux de nos toiles.

Nous aimerions vous dédommager pour les désagréments que vous avez connus avec les anciens propriétaires. Vous pouvez nous joindre sans frais au 1-800-770-1838 ou par courriel à robert@rvcover.ca
afin que nous puissions trouver ensemble une solution satisfaisante.

Merci de nous donner l’occasion de regagner votre confiance.

Cordialement,
L’équipe RVcover.ca

Beoordeeld met 1 van de 5 sterren

Garbage cover and Garbage Warranty.

I bought a cover for my Honda Goldwing but less than a year its developed a hole. They advertised it so good that it can survive snow, rain, UV rays. It cannot service 6 months inside my garage and it get hole and they want $23/- for the warranty replacement. I paid $84 for this piece of junk and they are asking money again.

Its not worth even $15 as other user says its so thin and can develop hole at any time.

Scam artists.

6 mei 2025
Review zonder uitnodiging
Logo Rvcover.ca

Antwoord van Rvcover.ca

Hello,

We’re sorry for your experience. Our team has recently acquired this business and improved the quality of our covers. We’d like to make this right—please contact us at 1-800-770-1838 or robert@rvcover.ca
.

Thank you,
RVcover.ca

Beoordeeld met 1 van de 5 sterren

RVCover Garbage

We purchased a cover for our 24' RV last year. It barely lasted a year. The material was so thin that several holes developed from the cover rubbing against the RV during windy days. I taped up the holes, but eventually the cover consisted of more tape than material. Overpriced garbage... DO NOT BUY. You've been warned!

12 maart 2025
Review zonder uitnodiging
Logo Rvcover.ca

Antwoord van Rvcover.ca

Hello,

We’re very sorry to hear about your experience. Since acquiring this business, we’ve made significant improvements to the materials used in our covers. We’d like to make this right—please contact us at 1-800-770-1838 or robert@rvcover.ca
.

Thank you,
Robert
RVcover.ca

Beoordeeld met 2 van de 5 sterren

Quality not that good

We bought the Gold Shield 5L - RV Cover for Class A RV 37' To 40' Feet Long. We paid more then $500. When the cover was installed, we discovered two rips in the seam. I put a patch on those rips, but the patches fell on the ground the next day. According to the helpdesk, I should have applied extra glue. However, this was not written in the manual.

The bands that are included to secure the cover are not good quality. After the first mild storm, the whole cover was shifted and was hanging on one side of the motorhome. The straps were loose, they didn't prevent the cover from moving in the wind. That's why I bought some bungee cords to hook in the three loops of the cover to pull it downwards and attach it to the motorhome. This stopped it from shifting sideways.

After that I noticed that rain got under the cover. After some heavy rain, the whole motorhome was wet under the cover. So that was another big disappointment. I think that a lot of water is coming through the venting holes. What's the point of having a cover when your motorhome doesn't stay dry in the rain??

Needless to say that we are not happy with this cover.

31 oktober 2024
Review zonder uitnodiging
Logo Rvcover.ca

Antwoord van Rvcover.ca

Hello,

We’re very sorry to hear about the issues you experienced with the seams, straps, and water resistance. Since acquiring this business, we’ve upgraded both the materials and design of our covers, including stronger seams, improved securing systems, and enhanced waterproofing to prevent problems like this.

I’d like the opportunity to review your case and work toward a fair solution. Please contact me directly at 1-800-770-1838 or robert@rvcover.ca
, and I’ll ensure you receive proper support.

Best regards,
Robert

Beoordeeld met 1 van de 5 sterren

Beware - Poor Quality and False Advertising - NOT Full Lifetime Warranty

Purchased their highest quality cover for my 35 ft trailer. It did not last through one winter. Straps are stitched close to edges and do not hold. Four of the Straps broke free and the whole cover ripped right down the center. The whole thing was then lying on the ground around the trailer. Very poor design and craftsmanship.
We purchased this cover because their site states FULL LIFETIME WARRANTY. Once we contacted them and sent them pictures, we were informed that it is more of a prorated warranty. They informed us that we would have to pay $250 to get a replacement. This is NOT a full lifetime warranty as stated on their site. Buyer beware of this false advertisement and also their poor quality and craftsmanship. I strongly do not recommend their covers. If I could give them 0 stars I would, as this item does not deserve even one.

3 oktober 2024
Review zonder uitnodiging
Logo Rvcover.ca

Antwoord van Rvcover.ca

Hello,

We’re very sorry to hear about your experience with the cover and the confusion regarding the warranty. Since acquiring this business, we’ve made significant improvements to both the design and materials of our covers, including reinforced stitching and stronger strap placement.

We also understand your concerns about the warranty wording, and we want to make this right for you. Please contact me directly at 1-800-770-1838 or robert@rvcover.ca
, and I’ll personally review your case to ensure you receive fair support.

Thank you for bringing this to our attention.

Best regards,
Robert

Beoordeeld met 1 van de 5 sterren

Can't yet comment on the product but I…

Can't yet comment on the product but I can say that they do not respect shipping timelines. They customer service is some of the worst I've seen.

22 oktober 2024
Review zonder uitnodiging
Logo Rvcover.ca

Antwoord van Rvcover.ca

Hello,

We’re sorry for the delay and for the frustration you’ve had with our service. Since acquiring this business, we’ve been improving both our shipping process and customer support, and we’d like the chance to do better for you. Please reach out to me directly at 1-800-770-1838 or robert@rvcover.ca
, and I’ll personally make sure you get the assistance you need.

Best regards,
Robert

Beoordeeld met 1 van de 5 sterren

NOT lifetime warranty! Terrible service

I am thoroughly disappointed with the service (or lack thereof) from this company. They charged my credit card three weeks ago, yet my product has never shipped. I have received three different excuses: a ‘ongoing’ strike, they have damaged trailer covers, and now I have been told the item is out of stock. I have specifically asked support wether the item is out of stock, and I’ve been told that was not the case.

The absence of communication is unacceptable, especially after taking my payment. I’ve reached out to support multiple times and was given two delivery dates, both of which were not honored. While they are quick to respond when you’re placing an order, they become unresponsive when issues arise. They have fully ignored my compensation request.

I urge potential customers to steer clear of this company. Their poor service and lack of accountability are simply not worth it

30 september 2024
Review zonder uitnodiging
Logo Rvcover.ca

Antwoord van Rvcover.ca

Hello,

We’re very sorry for the frustration you’ve experienced with your order and the lack of clear communication. Since acquiring this business, we’ve been working to improve our inventory accuracy, shipping reliability, and customer service response times.

I’d like to personally review your order and ensure you receive proper support and a resolution. Please contact me directly at 1-800-770-1838 or robert@rvcover.ca
, and I’ll make sure this is handled promptly.

Thank you for giving us the opportunity to make this right.

Best regards,
Robert

Beoordeeld met 1 van de 5 sterren

Bad experience

Bought the wrong cover. Called and was told to measure trailer from front to rear ladder. Actually measured to the back bumper to be safe. Measured 35’. Was sent the “appropriate” cover only to find out it doesn’t fit either. They will not take it back without us paying another $175 to ship (already paid $540 for original cover then $175 to ship the new one). This company will not take responsibility for their cover not fitting. Also, very cheap fabric as we had a hole in it just trying to get it on the trailer. DO NOT WASTE YOUR MONEY!! 👎🏻👎🏻👎🏻👎🏻👎🏻

13 oktober 2024
Review zonder uitnodiging
Logo Rvcover.ca

Antwoord van Rvcover.ca

Hello,

We’re very sorry to hear about your experience with the sizing and fabric quality. Since acquiring this business, we’ve made improvements to both the materials used in our covers and the accuracy of our sizing guidelines to prevent issues like this.

I’d like to personally review your order details and work with you on a fair solution. Please contact me directly at 1-800-770-1838 or robert@rvcover.ca
, and I’ll make sure this is addressed properly.

Best regards,
Robert

Beoordeeld met 1 van de 5 sterren

Done after only one winter :(

After only one winter, the cover was worn beyond repair from just being exposed to the elements (snow, rain, wind). The thin material wore even thinner and eventually numerous holes developed in the cover.

After sending photos of the defective cover to RVcover.ca, I was advised that I qualified for a replacement cover (at a cost of $120). When I asked if the cover had been redesigned to better withstand the elements, they replied that the cover had been upgraded since my initial purchase. When I asked about the nature of the upgrades, they responded that the replacement cover would be the same as what I had initially purchased (???). So why would I pay $120 for a replacement cover that's only going to last one winter?
Spend the extra $ and get a better quality product!

1 maart 2024
Review zonder uitnodiging
Logo Rvcover.ca

Antwoord van Rvcover.ca

Hello,

We’re very sorry to hear about your experience and the disappointment with how long your cover lasted. Since acquiring this business, we’ve upgraded our materials and manufacturing process to make our covers more durable and better able to withstand harsh Canadian winters.

We’d like the opportunity to make this right for you. Please contact me directly at 1-800-770-1838 or robert@rvcover.ca
, and I’ll be glad to assist you with a proper solution.

Best regards,
Robert

Beoordeeld met 1 van de 5 sterren

Not lifetime! False advertising. They hide it several pages in.We ordered a Cover for a 40 foot…

We ordered a Cover for a 40 foot trailer. We saw "lifetime" guarantee. Then in the warranty section it isn't. 3 years and it is torn in some spots. They gave us a deal for a replacement. The same as anyone else. They want over $300.00 for a replacement.

6 mei 2024
Review zonder uitnodiging
Logo Rvcover.ca

Antwoord van Rvcover.ca

Hello,

We’re sorry for the confusion and frustration regarding the warranty. Since acquiring this business, we’ve made improvements to both the materials of our covers and the clarity of our warranty terms, so customers know exactly what to expect.

I’d like to personally review your case and work toward a fair solution. Please contact me directly at 1-800-770-1838 or robert@rvcover.ca
, and I’ll make sure this is addressed properly.

Best regards,
Robert

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer