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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I needed to sell 4 motorbikes. From the start, sending photos, accepting the valuation, collecting the bikes and putting them up for auction, to the end when all items were sold I have nothing but pr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having dealt with RWB Auctions and having found them very professional, friendly, knowledgable and easy to deal with, when being asked to consigne a 43 year collection of Militaria for sale then I had... Toon meer

Beoordeeld met 5 van de 5 sterren

Wonderful experience. I arrived with bags of "things" that I did not know whether they were valuable, real gold or worth selling. Gordon was so helpful, didn't make me feel ignorant and advised me w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From my first phone call to get a valuation right through to receiving the funds from the auction I found RWB to be very polite and professional in their approach. I would certainly recommend contacti... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Veilinghuis

Geschreven door het bedrijf

A brand new and modern provincial auction house, located in the heart of Royal Wootton Bassett. We specialise in antiques, jewellery, fine art, coins, militaria and much more. Sellers can consign their items for exceptionally low fees, which are some of the lowest in the UK. Buyers Premium is 22% + VAT. On sale days, you can bid in person in our modern air-conditioned auction rooms, or through our website. Our on-site Bistro, Quercus, is open for brunch, lunch and evening meals and great coffee. We offer free car parking to visitors and we have 3 EV charging points. Note: You must register your car with reception to avoid receiving a parking charge.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

337 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Excellent auction site

Great experience! I bid remotely and the communications with them were consistently excellent. Yes, final prices with added charges can appear a little steep but most auction rooms have, sometimes sharply, upped rates over the last few years and these, I think, are around average now. The items were carefully wrapped up and a good variety of postal options given (you can also choose your own). Photos and description on the website were accurate and thorough. Very happy with them and would happily use them again. Thank you so much for my lovely dinner service and for being patient with me and with all my questions too!

7 augustus 2025
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Antwoord van RWB Auctions

Hello Hazel

We appreciate you taking the time to leave a review and that you had a good experience and were happy with your dinner service!

Whichever method you choose to bid, if you're the winning bidder, you are bound to pay the hammer price plus our 22% Buyer’s Premium and VAT. The Saleroom and Easy Live Auction both levy a small internet bidding surcharge for using their platform. There is always the option to visit our auction house in-person too and bid in the room!

Best wishes
Claire

Beoordeeld met 1 van de 5 sterren

Sting in the tail.

On the plus side , the auction is run very well and bidding is simple and easy , so 5 stars for that. The down side , watch out for the shipping cost , the best thing to do with this auctioneers is to call them and get a quote before you bid or you will be stung with up to 3 times the actual cost plus the VAT.

28 juli 2025
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Antwoord van RWB Auctions

Good morning

Thank you for your kind comments regarding our auction process. We’re pleased to hear you found it easy and well run.

Regarding shipping, your original quote was based on one of the lots being classed as a medium parcel, which we advertise across our website and all bidding platforms. Once the item was picked, we recognised it was smaller and reduced the charge to the small package and made a refund. We always aim to be fair and dispatch promptly. We hope you were impressed with the speedy dispatch! The lots were sold at 11.30am on Thursday 21st and the parcel was delivered on Saturday 23rd at 12.45pm.

We always appreciate your feedback and hope to see you at our future auctions.

Kind Regards
Kelly

Beoordeeld met 5 van de 5 sterren

MG midget sale

I recently sold my 1972 MG midget at RWB auctions. Will initially visited the house for info and photos and gave me a very fair reserve price he was knowledgeable and realistic about the car. The car sold above the reserve price which was fantastic all in all I am very pleased with the overall service from the auction house all the staff I dealt with were friendly and professional and I would recommend their sevices to anyone.

2 juli 2025
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Antwoord van RWB Auctions

Hello Stephen

Thank you for your wonderful comments we will pass them onto Will and the team. We were all happy to see the MG sell above reserve!

Best wishes
Claire

Beoordeeld met 5 van de 5 sterren

Good results

I was very pleased with the valuation of the goods I presented to the buyer.
I was given the cash immediately.

1 augustus 2025
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Antwoord van RWB Auctions

Hello Patricia

Thank you for your comments.

We are happy you had a positive experience at our valuation day.

Best wishes
Claire

Beoordeeld met 5 van de 5 sterren

A saw an ad for a local valuation day

A saw an ad for a local valuation day. Took some items in, had them valued and was given a fair price. Very pleasant values and friendly polite Admin lady. Sorry I forgot your names

25 juli 2025
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Antwoord van RWB Auctions

Hello

Thank you for leaving a review and pleased you had a good experience at our valuation day. We will pass you comments on to the team!

Best wishes
Claire

Beoordeeld met 5 van de 5 sterren

Regardless of the future result of the…

Regardless of the future result of the auction, Mr Brockman & the team were helpful, informative & delightful to meet.

22 juli 2025
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Antwoord van RWB Auctions

Hello

Thank you for leaving a review and 5 stars.

We hope to see you again at our next auctions!

Best wishes
Claire

Beoordeeld met 5 van de 5 sterren

A superb experience

My experience with RWB Auctions was superb from start to finish. The Valuer who carried out the appraisal was highly knowledgeable and experienced, and it was clear that I could put my trust in him. He explained everything very clearly, and the outcome of the auction was excellent. I'm very pleased indeed, and look forward to dealing with RWB again. Many thanks to them!

13 juni 2025
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Antwoord van RWB Auctions

Hello Deborah

Thank you so much for taking the time to leave a review. We will make sure to pass your comments onto the Valuer and team!

We are glad you had such a positive experience with RWB Auctions and look forward to seeing you again.

Best wishes
Claire

Beoordeeld met 5 van de 5 sterren

Great staff

I was nervous about taking my items to auction but they are a very organised and friendly team.
They were informative about my items and set realistic expectations. Thank you

2 juli 2025
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Antwoord van RWB Auctions

Hello Amanda

Thank you for leaving a review and we are pleased we were able to help and put you at ease about visiting RWB Auctions in the future.

Best wishes
Claire

Beoordeeld met 5 van de 5 sterren

Gordon came to give a talk to our W.I

Gordon came to give a talk to our W.I. He was very knowledgeable and gave us a wonderful insight into life as an auctioneer and most importantly how to avoid falling victim to scammers , the pitfalls and risks associated with selling your treasures. He gave our ladies some valuable advice and we were all fascinated by his talk. Thank you Gordon and RWB

3 juli 2025
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Antwoord van RWB Auctions

Hello Julie

Thank you so much for your lovely review about Gordon's talk to the W.I.. We have passed these onto Gordon and the team.

You are always welcome to visit on one of our auction days to see how it's all done and you never know you may just see Gordon on the rostrum!!

Best wishes
Claire

Beoordeeld met 5 van de 5 sterren

Bidding by easy live

Bidding by easy live, item collected later in the day, no problems paid and collected all over in 10 minutes.
Efficient service, as always, just remember to ensure you register vehicle licence number as soon as you arrive.

2 juli 2025
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Antwoord van RWB Auctions

Hello Ian

We are pleased you had a great experience buying at RWB Auctions and hope to see you again.

Best wishes
Sophie

Beoordeeld met 5 van de 5 sterren

Excellent Service

I was recommended to take my coins to RWB Auction house by a coin dealer. I followed his lead and met Gareth by appointment at RWB auction house, where we went through my coins and he gave me estimates for all my lots. All the work was completed by the auction house and it was a very successful auction.
Gareth and his team were very knowledgeable, friendly and easy to talk to, made me feel at ease and confident that they would do a good job for me - Thank you.

18 juni 2025
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Antwoord van RWB Auctions

Hello John,

We are pleased you had a positive outcome selling your coins and we will pass on your comments to Gareth and his team.

Thank you for taking the time in leaving a review.

Best wishes
Sophie

Beoordeeld met 5 van de 5 sterren

Well Done

I've had a few troubles with the new system. With your help and my better understanding of technology I have managed to even bid on line.
What bothers me a bit is I don't know if I will have register for every auction, or now I have registered will that be sufficient for all Easy Live auctions.

2 juli 2025
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Antwoord van RWB Auctions

Hello Margaret

All our staff are always happy to help in any way they can and we are delighted that you are now able to bid online for the Timed Sales.

Now you are registered with Easy Live you can bid on any of our future online auctions.

Best wishes
Claire

Beoordeeld met 5 van de 5 sterren

I went to a valuation day with some…

I went to a valuation day with some pieces and was very happy with how Gareth gave me a fair valuation and has taken the pieces to sell in the August Auction.

4 juli 2025
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Antwoord van RWB Auctions

Hello Pippa

We are pleased you decided to sell your items with RWB Auctions and we will keep you updated on the sale.

Thank you for your review.

Best wishes
Sophie

Beoordeeld met 5 van de 5 sterren

Great experience selling at Auction

This is the first time I have sold at Auction, after taking some jewellery to a valuation day. I was pleasantly surprised that my unwanted jewellery received such a positive valuation. The whole process was extremely easy and the staff very helpful. I had five lots of jewellery in the auction and it all sold. I was kept informed pre and post sale, and the proceeds from the sales came through fairly quickly. So in all, a positive experience. I would recommend RWB Auctions to anyone that is looking to sell. Many thanks to them for their help.

18 juni 2025
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Antwoord van RWB Auctions

Hello Elaine

It's great to hear you had a positive experience selling your jewellery and we appreciate you leaving such a lovely review.

We hope you use RWB Auctions again in the future.

Best wishes
Sophie

Beoordeeld met 5 van de 5 sterren

Efficient and friendly service

Efficient and friendly service.
Prices lower than estimated

2 juli 2025
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Antwoord van RWB Auctions

Hello Joe

Thank you for taking the time to leave a review, it is very much appreciated.

Best wishes
Claire

Beoordeeld met 5 van de 5 sterren

used RWB to sell some jewelry

used RWB to sell some jewelry, I found the whole process straight forward with good advice from the staff.
Items were sold at a slightly higher than valuation price so RWB were on target with their valuations

18 juni 2025
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Antwoord van RWB Auctions

Hello Steve

Thank you for your review and 5 stars.

We are pleased you had a positive experience and we were able sell your items at a higher price!

Best wishes
Claire

Beoordeeld met 5 van de 5 sterren

Selling was easy with RWB Auctions

Selling was easy with RWB Auctions. They were so helpful and the fees were good value. Their estimates were fair - all my items sold and made above estimate.

18 juni 2025
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Antwoord van RWB Auctions

Hello Cathy

We are pleased you had a good outcome and all your items sold. Thank you for leaving a review it is very much appreciated.

Best wishes
Claire

Beoordeeld met 5 van de 5 sterren

Generally a very excellent experience

Generally a very excellent experience. After winning my lot I had a few minor issues requesting a postal quote. Generally though the buyers premiums were clearly stated and the postal quote good. And my item was with me within three days.

18 juni 2025
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Antwoord van RWB Auctions

Hello Ian

Sorry to hear you had a few issues but we are pleased they were resolved.

Thank you for leaving a review and 5 stars!

Best wishes
Claire

Beoordeeld met 2 van de 5 sterren

The RWB auctioneer is very slow!!!!

RWB auctions have some really nice items for sale. I was interested in some lots in their sale on the 18th June 2025.
The main issue is the speed of the auctioneer, he's doing less than 60 lots an hour. Its painfully slow and such a waste of my time. 100 lots an hour should be the minimum. Some auctioneers do 180 lots/hour. 120/hour is typical.
This has really put me off from using them again.
Come on RWB, get a move on.

18 juni 2025
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Antwoord van RWB Auctions

Thank you for taking the time to leave a review.

We’re sorry to hear your concerns regarding the pace of the auction. On this occasion, we did experience a few unexpected technical issues, which unfortunately caused a delay and impacted our usual selling speed of 80 to 100 lots per hour.

We take great pride in providing a professional and welcoming experience for all of our customers. If possible, we’d love to invite you to attend a future sale in person, It’s a great way to experience the atmosphere of the saleroom first-hand. And if the timing of your lots doesn’t quite suit your schedule, we’d be more than happy to treat you to a coffee at our on-site bistro, Quercus.

Thank you again for your feedback. We truly hope to welcome you back to RWB Auctions soon.

Kind Regards
Kelly

Beoordeeld met 5 van de 5 sterren

Professional

Friendly, professional experience with items dispatched promptly. Thank you RWB Auctions for your kind service!

18 juni 2025
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Antwoord van RWB Auctions

Hello Jamie

We are pleased you received your items promptly and that you had a positive experience.

Thank you for the 5 stars!

Best wishes
Claire

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