The entire experience was absolutely amazing from meeting the team at the booth to bringing home a lightsaber for my brother The crew were so amazingly helpful in both pointing out details and... Toon meer
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Lees wat reviewers zeggen
This was the worst experience that I've ever had making an online purchase. I never received my order, and despite nineteen emails to the company, the situation was never rectified. I requested a refu... Toon meer
Bedrijf heeft geantwoord
Customer service were direct and helpful but most importantly our lightsabers were high quality and well-constructed. Even though we got the less expensive options they are miles better than the offic... Toon meer
The team has reached out to me directly to ensure my order was processed properly. I actually spoke to a human. And they have provided replacement parts when anything didn't work fully as expected.
Bedrijfsgegevens
Geschreven door het bedrijf
The best lightsabers in the Galaxy! When I got my first saber I thought it was just way too cool to be kept for myself and wanted to see how I could share it with others. Thus, Saber X is born. A Canadian based business making their way through the universe one Star Wars experience at a time. I truly hope you love our sabers as much as we do, we certainly love sharing them with you!
Contactgegevens
4710 Rue St. Ambroise Suite 301, H4C 2C7, Montreal, Canada
- 1-877-346-9936
- info@saberx.ca
- saberx.ca
3,8
Goed
192 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 37% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Great service !
Great service !
There was an issue with my shipping and payment and their team promptly corrected the issue and fixed my order.
Positively light side guys ;)
12 januari 2024
William for the win
J'ai reçu un produit endommager lors du transport et un item manquant mais en contactant le support on a pu corriger la situation , bon service malgrés tout.
29 december 2023
Excellent produit
Excellent produit, très belle finition, très réaliste, prix concurrentiel, excellent service à la clientèle
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excellent product, very nice finish, really realistic, competitive price, excellent costumer service
15 januari 2024
Review zonder uitnodiging
5 stars
I have 4 sabers from you guys and they are all perfect.
Great selection and very quick shipping.
14 december 2023
The package arrived a little bit after…
The package arrived a little bit after it’s original predicted date, but that was definitely on the DHL side of things, and still came earlier than I originally expected! Great quality, beautiful balance, and made for a great Christmas gift!
1 december 2023
I love this Saber!
Bought this for my son, who was going to purchase one from Galaxy’s Edge. Unfortunately we couldn’t get a reservation for that day, and bought this one instead. Certainly not disappointed! This saber is as good a quality, and has more features. My son loves it. Probably buying another in the near future.
24 november 2023
These guys have been great
These guys have been great. Met them at a Comic con expo, bought from them there and bought online again and just amazing!
23 oktober 2023
Il great service
16 oktober 2023
Very good customer service
Insanely good customer service, answered all my questions and once I got the saber I ordered, it was everything I wanted.
28 september 2023
Great company
Great company, great product. Just one thing: the rebates, don't forget to use them! I Purchased a light saber and forgot to use the rebate for the second one I purchased after ...
29 augustus 2023
Great saber bad battery life
Saber blade and hilt great colors and all but battery life not good end up charging every 15- 20 mins of use
7 augustus 2023
Antwoord van Saberx
Hello there! We are very sorry to hear that the battery life is giving you issues. Typical battery life is between 2-4 hours depending on the type of usage, so a battery that is only lasting for 20 minutes would certainly be under warranty! We will be more than happy to fix this problem for you if you would kindly contact us at support@saberx.ca
Great experience
Childhood dream came true. Not too heavy to twirl.
Sound and color make it a realistic experience. Can connect to the app any time. Truly wonderful product.
28 juni 2023
Muito bom
Muito bom, super recomendo, vale a pena conhecer e experimentar. Vira cliente fiel.
28 juni 2023
Review zonder uitnodiging
Great service and amazing quality
Great service! Their's a great choice of sabers. The delivery was quick. The neopixel Obiwan saber I chose is awesome and is great. The only thing I find a little hard to get used to is there's only one button for all options
4 april 2023
Very good customer service
Very good customer service, the lightsaber is absolutely great! Lots of fun. The team there answered my questions quickly and promptly.
8 april 2023
Good product
2 maart 2023
My daughter and I are really enjoying…
My daughter and I are really enjoying our new sabers. The customer support was great. We got every question we had asked answered promptly and politely with an affective solution.
2 maart 2023
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