SAFE-TECH Reviews 118

The order for 3 smoke detectors, a heat detector, a CO monitor and a remote control arrived promptly. The instructions were, for me at least, not as clear as I would have liked. A call for technical support was answered quickly and I was very helpfully talked through the linking process which was then achieved quickly and easily. A further call regarding location of the CO monitor identified an error in the Information in the website FAQ (minimum distance from a wood stove) and was again helpfully resolved. The ready availability of useful assistance is a major plus point. As regards the devices they are all physically installed, are linked and the test button on the remote control causes them all to sound. Ten years service life remains to be seen. From purchase, delivery and installation standpoints SAFE-TECH is to be recommended.

No fuss. Prompt delivery of what was ordered = in good condition.

Absolutely first class customer service and products. I wanted to order but as I would be out of the country for a while I did not want the goods delivered until I was back. Jacky in customer services took control of the situation immediately and arranged for the goods to be posted out the day after we arrived back in the country. Terrific.

Delivered promptly using a reliable service.

EXCELLENT SERVICE, PRODUCTS ARE GREAT AND GREAT QUALITY. WOULD RECOMMEND SAFE-TECH FOR YOUR ALARM NEEDS.

Ordered on Sunday, delivrered on the following Thursday, 3+1+RC. Found one device would not interlink but then realised it needed to be cleared and then re-added. The videos are short and easy to follow. Once interlinked, the alarms only took minutes to attach to the ceiling in the appropriate places. Clearly we have not had them long but, for the moment, we are delighted ;-)

Good product, good price. Fits new Scottish regulations and easy to install

Excellent products and very quick delivery

Good experience replacing my alarms in Scotland so they are interlinked. Arrived in 3 days of ordering and had them all paired within 15 mins and installed within 30 mins. Fraction of the price of paying someone to do it.

I have ordered two interlinked bundles (one for a friend) over the last month and both arrived ahead of time. First set set up no problems. Still to set up 2nd set. Great service.

Fast delivery, all alarms sync without issue, very easy to mount using backplate. Recommended.

Excellent service,I urgently needed some items and couldn’t wait for the next day delivery so was relieved when I was told that I could call in person on the day at the warehouse and they would have everything ready,which they had upon my arrival.The items I picked up where excellent quality and very reasonably priced.
Will definitely use again.

Very Prompt Delivery.
Highly recommended.

Excellent service could not ask for better would certainly use this firm again

Good service, price and fast delivery

Great service, quick turnaround. Had minor issue, however resolved to my satisfaction

Good price, good service, speedy delivery. Thank you.

I ordered a set of smoke/Heat/CO alarms, and they arrived really promptly. I had some difficulty with the pairing/linking of one of them, but a quick call to Tech Support resolved that in a couple of minutes. *Excellent* tech support!

Very helpful supportive and professional. High standard of equipment delivered promptly . Excellent WR code leading to very simple video instructions. All alarms fitted interlinked and tested in 20 mins. Very pleased and would highly recommend this company. Thank you.

Website informative. Easy to order. Company great on communication. Order received very quickly. So far impressed. Haven’t yet fitted the fire alarms.