Za Za Homes Reviews 

54
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

I ordered an extra large floor lantern one day from Za Za Homes & it arrived the following day which was brilliant. The lantern is a lovely statement piece, exactly as described & is of excellent q... Toon meer

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Beoordeeld met 5 van de 5 sterren

What an amazing customer experience Ihave had from Za Za Homes. I absolutely love my Classic Rsttan Chair. It came on time and perfectly wrapped.The quality is amazing. I have to mention Steve wh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just amazing, thoughtful and personal customer service. I ordered the wrong thing and needed to return it. Steve at the office picked up the phone within a few rings, answered emails swiftly and nothi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service...responds quickly and keeps you well informed of delivery times. The delivery itself was prompt and efficient. The sideboard we ordered was absolutely stunning, even bett... Toon meer

Bedrijf heeft geantwoord

4,6

Uitstekend

TrustScore 4.5 uit 5

54 reviews

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4,6

Alle reviews

(54)

18 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service

I ordered an extra large floor lantern one day from Za Za Homes & it arrived the following day which was brilliant. The lantern is a lovely statement piece, exactly as described & is of excellent quality & value for money. Special mention to Steve whose customer service skills were exceptional & very much appreciated. Would highly recommend this business.

3 oktober 2026
Review zonder uitnodiging
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Antwoord van Za Za Homes

Hi Shona. Thank you so much for this super review. We will pass on your comments to Steve, we know he always tries to 'go the extra mile' and will be really pleased to recieve your kind words.

Beoordeeld met 5 van de 5 sterren

What an amazing customer experience…

What an amazing customer experience Ihave had from Za Za Homes.
I absolutely love my Classic Rsttan Chair. It came on time and perfectly wrapped.The quality is amazing.
I have to mention Steve who's customer service was second to none i helping me choose ( finally) my chair.
It looks absolutely perfect in my garden. Many thanks for an exemplary service

9 september 2026
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Antwoord van Za Za Homes

Hi Ann, thank you for your kind words and the super review. We will pass on your comments to Steve, who I'm sure will be truly chuffed. Thank you once again and we look forward to you buying from us again soon.

Beoordeeld met 5 van de 5 sterren

I have just purchased 4 dining chairs…

I have just purchased 4 dining chairs from ZaZaHomes They are the whitewash ed rattan ones - they are great so well made and come fully assembled which is a big bonus They are absolutely fantastic They only took two days to arrive - super service and a big thankyou to Steve who organised it all Will recommend them anytime So very pleasant to deal with and very helpful

3 september 2026
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Antwoord van Za Za Homes

Hi Eileen. Thank you for the super review. It was lovely to talk to you on the phone and always happy to take an order over the phone too. It's always lovely to hear when someone is happy with our products, thank you once again.

Beoordeeld met 5 van de 5 sterren

Absolutely in love with my new table

Absolutely in love with my new wicker coffee table! I’ve bought many products from Zaza Homes over the years and continue to return because of both the quality and the timelessness of their designs. Everything feels beautifully considered and fits in perfectly in my home.

I’ve also used several Zaza Homes pieces in professional interiors photoshoots, including their bar stools, lanterns and wicker chairs, and they always photograph beautifully. More recently, I’ve used their oil torches in some of my garden video shoots, where they add such a lovely sense of ambience and a warm, atmospheric glow.

The quality, styling and attention to detail are consistently excellent, and Zaza Homes is always one of the first places I look when sourcing beautiful pieces for both my own home and styling projects.

1 september 2026
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Antwoord van Za Za Homes

Hi Sarah, it's been great dealing with you and your business over the years and we always look forward to seeing what exciting project you are working on. Thank you so much for the kind review it means so much to a business like ours.

Beoordeeld met 1 van de 5 sterren

Poor finish

Purchased a Lyon rattan stool at £165, delivered quickly. The stool was solid however the the legs had inconsistent finishing, with some edges being smooth while others are noticeably rough. There were also visible gaps and filler around several of the joints, which spoilt the overall appearance and gave the impression of poor workmanship. It looked cheap and awful.
I contacted the seller to be told they were surprised as they had no complaints before and all stools looked like this. I find it hard to believe no one would notice this and be happy. After a few emails the seller arranged for a courier to collect.
I was disappointed as I really liked the stool but at £165 would expect a much better finish. Wish I could upload the photos I have to show how poor it

Update: I have read the seller's response to my review and feel I should clarify that I have no agenda in leaving this review. I simply wanted to share my honest experience of the stool I received and my reasons for being disappointed with the finish.
I appreciate that the seller ultimately arranged collection and provided me with a full refund. However, I stand by my original comments regarding the quality and finish of the stool I received.
I was genuinely disappointed as I really liked the stool and would have happily kept it had I been satisfied with the finish. My review is simply my honest experience and opinion of the product I received.

14 juli 2026
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Antwoord van Za Za Homes

We are sure anyone reading this will realise there are two sides to every story. This matter was resolved at the end of July so why the customer has decided to give us a poor review a month later we're not quite sure. We did supply a stool to this person. They were not happy with the finish on the stool. Our products are hade made in natural materials and in their design are not finely sanded in order to give the natural/handmade look and finish. The customer complained about filler in the legs. There was no filler in the legs it was where the legs had been glued together and all our stools are glued. The stool was not faulty. In order to try and keep this customer happy we agreed to pay for the stool to be returned and give her a full refund, which we did. The stool once returned was quality checked, returned to stock and has since been supplied to another customer as a batch of four. This other customer is very pleased with both the quality and finish of the stools supplied. We would urge you to read our other reviews which give a much better inducation of our product quality and customer service.

Beoordeeld met 5 van de 5 sterren

Just amazing customer service

Just amazing, thoughtful and personal customer service. I ordered the wrong thing and needed to return it. Steve at the office picked up the phone within a few rings, answered emails swiftly and nothing was too much trouble. They are a rural business selling beautiful homewares, that are meticulously checked before dispatch, and following this experience they can be assured of repeat business from me!

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Za Za Homes

Hi Tamzin, thank you for such a kind review. We always aim for high standards of customer service and if you call as you know you actually talk to a real person! Glad you are happy with your purchase and we look forward to doing business with you again soon.

Beoordeeld met 5 van de 5 sterren

We ordered 4 teak garden armchairs and…

We ordered 4 teak garden armchairs and they arrived within 48 hours. The chairs are first class and so was the service I received when I had contacted them over a query I had.
Would thoroughly recommend this company.

20 augustus 2026
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Antwoord van Za Za Homes

Thank you for the great review. We are always happy to help when a customer has a query. We love to hear from our customers and you are always welcome to email or call if you have a question.

Beoordeeld met 5 van de 5 sterren

Fabulous customer service and lovely garden stools

Had been looking at garden stools for a while and came across this site. Was a little wary at first as I was not familiar with the site. I sent an email querying delivery times and hey presto I had an actual PHONE CALL to explain everything. WOW - will definitely purchase from this company again, we love our stools and so nice to purchase from a UK based company !!!!

10 augustus 2026
Review zonder uitnodiging
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Antwoord van Za Za Homes

Glad you are happy and the super review is really appreciated. You are always welcome to call us and as you know it is a real person who answers the phone - no push one for this two for that, you get straight to a real person. If we are busy we do have an answerphone, leave a message and we will actually get back to you.

Beoordeeld met 5 van de 5 sterren

Excellent quality & customer service superb

One chair was damaged in transit. But it was replaced first thing, the next day. Takes calls, responds quickly. Great customer service. Product quality excellent.

10 juli 2026
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Antwoord van Za Za Homes

Hello, so pleased to hear that we addressed everything for you quickly and efficiently. Thank you for the lovely review and we hope you can now enjoy your garden chairs in this beautiful sunshine we are having : )

Beoordeeld met 5 van de 5 sterren

So pleased! Outstanding Company!!

Excellent customer service...responds quickly and keeps you well informed of delivery times. The delivery itself was prompt and efficient.
The sideboard we ordered was absolutely stunning, even better than the picture on line. High quality product. Thank you Za Za, we will definitely be shopping with you again

10 juli 2026
Review zonder uitnodiging
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Antwoord van Za Za Homes

Hello Amanda, thank you so much for the kind review, we are so pleased to hear that you like your new sideboard, if you have taken any photos please do send them through, it would be lovely for us and our other customers to see. We hope you have a lovely summer.

Beoordeeld met 5 van de 5 sterren

Garden Lantern

Fantastic company to deal with from start to finish .Ordered the Garden Lantern Monday & it arrived Wednesday.. Excellent customer service went the extra mile after my wife phoned them about the product

8 juli 2026
Review zonder uitnodiging
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Antwoord van Za Za Homes

Hi Steve, it is lovely to hear from you and thank you for the positive review. I am glad you had a great experience. Enjoy your garden and the lovely lantern this summer, this weather is perfect for it : )

Beoordeeld met 5 van de 5 sterren

Beautiful well made bar stool delivered within 24 hours

I ordered oak bar stools & I am utterly delighted with them. The quality is incredible & they were very well priced.
The entire process was absolutely wonderful. My order was placed & within 8 minutes I had a tracking number. The item arrived 24 hours later.

I absolutely adore my car stools. The quality is incredible.

20 mei 2026
Review zonder uitnodiging
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Antwoord van Za Za Homes

Hi Sharon, Thank you for your kind words, glad you are happy with your stools. We always aim for next day delivery on all products if ordered before 12pm.

Beoordeeld met 5 van de 5 sterren

I am absolutely delighted with the…

I am absolutely delighted with the wicker stools I ordered. The website was very easy to use and the whole ordering process was straightforward from start to finish. Customer service was five star with excellent communication throughout, keeping me updated every step of the way. The delivery was outstanding and arrived quicker than expected. Most importantly, the quality of the stools is amazing. They are beautifully made, sturdy, and look fantastic in my home. I would definitely order again and highly recommend this company.

8 mei 2026
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Antwoord van Za Za Homes

Hi Ellie, glad you are happy and thank you for te wonderful review.

Beoordeeld met 5 van de 5 sterren

10/10 brand! Thank you so much!

The most beautiful, premium items. I adore this brand! Everything from the customer service to the delivery and packaging, everything is spot on (i dont think ive ever received a delivery packaged so well!!!). Ive got both lanterns and island stools from them now and the quality really is incredible. Nowhere else on the high street compares to them! Their products are built to last. 10/10 as always! Thank you ZaZa
Amy xx

4 februari 2026
Review zonder uitnodiging
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Antwoord van Za Za Homes

Hi Amy, thank you for supporting us and I am so pleased to hear you have a few za za pieces now, please do spread the word. We hope you have a fabulous summer in your lovely home and garden.

Beoordeeld met 5 van de 5 sterren

ZaZa homes were amazing quick deliver…

ZaZa homes were amazing quick deliver the stools are perfect and so comfortable get lots of comments on the style and how comfy they are .. the perfect height for a kitchen island.

1 januari 2026
Review zonder uitnodiging
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Antwoord van Za Za Homes

Hi Connie, pleased to hear you like your wicker kitchen stools, they look fabulous from the photos you have shown us.

Beoordeeld met 5 van de 5 sterren

Beautiful chair and great customer service

I came across Zaza Homes' website a few months ago because I was looking for stools for my new kitchen. I bought the wicker kitchen chair in Natural because of the design. And it was exactly as described. I was so impressed with how sturdy and well built the chair was that I contacted them this week to buy another. Lainey couldn't have been more helpful - from organising my order, providing a price reduction, colour matching and delivering within a couple of days.

8 januari 2026
Review zonder uitnodiging
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Antwoord van Za Za Homes

Hello Susie, thank you for the lovely review. Hopefully you haver enjoyed many log evenings at your island eating dinner and chatting with friends.

Beoordeeld met 5 van de 5 sterren

Lovely bench looks gorgeous

Lovely bench looks gorgeous with our dining table. Exactly as described and great quality.

1 september 2025
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Antwoord van Za Za Homes

Hi Gemma, so pleased to hear you like your wicker bench. Thank you for the kind review and supporting Za Za Homes.

Beoordeeld met 5 van de 5 sterren

Kitchen Stools

From order to delivery Za Za Homes were fabulous. There was only 2 days from order to delivery of 4 stools to the Scottish Highlands, amazing. Then I had a small query and their customer service was fantastic, thank you Lainey and Zara, Thank you for helping complete my kitchen, I will be ordering again. Many thanks Claire

4 september 2025
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Antwoord van Za Za Homes

Good Morning, it is lovely to hear from you, and thank you for the kind review, it is much appreciated.

Beoordeeld met 5 van de 5 sterren

Brought three of the Lyon kitchen…

Brought three of the Lyon kitchen stools and they are perfect! Excellent quality, excellent customer service, quick delivery and stools are pre assembled! Would highly recommend 👍

14 juni 2025
Review zonder uitnodiging
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Antwoord van Za Za Homes

Glad you are pleased and thank you for such a great review

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