Salbini Reviews 

Really helpful staff who provide prompt service to queries. Wonderful follow up too. Products are great (we purchased a under mount sink and tap) , would highly recommend.

Excellent price, excellent product, excellent service, incredible packing and simply one of the gems of a company that makes you think why can't they all be this ruddy good. :)

Thank you very much, your service has been truly outstanding.

I was happy with my experience with fesal and very happy with my new Gaggenau ovens. Thanks to Filippo and the staff. Tracie

Excellent and fast service . Never had that online experience before . I got food warmer and coffee machine. Haven’t used the products yet cos my house under construction but very happy with their service specially Filippo .

Competitive pricing and great communications, they reply to emails within 24 hours. My items were delayed around 4 weeks from the quotation, but arrived safely, 40% cheaper than local greedy retailers and packed in a wooden carton. Great service.

I ordered an elica cooker hood that was shipped from Italy. Their communication right thru the process was excellent, the way it was packaged was better than excellent. This is a real 5* company.
One small item I am still awaiting an invoice for the product.

Excellent communication, prompt delivery, highly recommended

Initially the product was unavailable to ship as expected, but the company kept me informed so that I was not left in the dark. I always knew what was going on and when to expect my shipment. Thank you.

Good communication!! Good service!!

Very happy with Fesal services , communication was good & shipment arrived in crate within specified time. Would use them again & recommend to others. Many thanks Yook

Easy purchase. Very happy

great products and fantastic service - would recommend to anyone

Perfect, great extractor good price, packed exceptionally well

Excellent service, and quick delivery - to Australia.

Very happy with my purchase from Fesal - office staff very helpful with information prior to sale - timely information on order/ dispatch/ delivery info provided with details to the actual day of delivery all the way to Australia

A fantastic experience. Fillio and Antonio were always attentive, professional and responsive. Taken together with great value for money, it was a pleasure to do business with Fesal. Highly recommended!

Very happy with the service and advice provided by Maria and Filippo. All products were delivered quicker than anticipated, extremely well protected. I will definitely recommend Fesal and hope to make use of their services in future

Russel

My order took well above the estimated time frame to arrive, instead of 21 days it was almost 3 months to receive all the goods ordered. In the end 2 dispatches required to receive 4 gessi taps. Very unfortunate timing to place an order before summer vacation in Italy! The communication from fesal is poor especially about delays. On the bright side, the products are as described. The only reliable person was Filippo. The other staff in the office didn't seem to be able to answer promptly or provide any insight regarding delivery.

I love the new Gessi tap I purchased from Fesal. Filippo provided excellent customer service. He responded very quickly and answered all the questions I had. The tap was packaged very well and came within the expected time frame. I would definitely purchase from Fesal again.

Purchased a range of Gaggenau kitchen appliances ( oven, microwave and coffee machine )
My selection was stainless steel as per their match description on Fesal website and my invoice states stainless steel.
However the appliances delivered were painted metallic finish and not stainless steel .
I have subsequently been informed the above appliance range is not available in stainless steel.
Fesal acknowledge their description error on their website and the following day changed their description of gaggenau appliances to reflect the true match .
Suppliers guarantee that goods sold should match their description given by advertising .
In the above case the goods I received did not match the description .
Fesal have offered a return and full refund due to their description error, however kitchen cabinetry has been made to measure for the above appliances .
Dissapointed that the appliances received did not match the description on my invoice and Fesal website .