Salbini Reviews 

From the moment I reached out with my concern, the customer service team was incredibly attentive. Not only did they acknowledge my issue promptly, but they also demonstrated a genuine commitment to resolving it. The level of care and attention I received from Salbini was far beyond what I had expected. Very happy experience!!

An incredible experience - from Italy to Australia. The shipment even arrived a week early. Perfectly boxed-up and secure. It's rare I ring a company and thank them for their service.

Filippo and Antonio were great to deal with and imported Gaggenau kitchen appliances. Their door to door service was very smooth with clear communication from start to finish and regular updates. They were packed very well and saved quite a bit when compared with AUD prices.

I had a specific bathroom product I wanted replaced. Tried everywhere in Australia and on line to source to no avail. But Salbini sourced it and sent from Europe with no drama or exorbitant cost. Impressive.

This company seems to have a good management structure with a genuine focus on customer service. They made my online purchasing and delivery process simple and the information provided was timely and accurate 👌

An outstanding experience from start to finish. Prompt replies, regular updates, and when the shipment is ready, photos of the goods separately and in the crates packed and ready to go, together with shipping details for tracking. Thank you to Filippo and the whole Salbini team.

We had great experience with Salbini even though I didn't know what to expect when I originally saw their website. They offered great service getting my new dining table to Sydney from Italy in perfect condition. Although we forgot to arrange white glove service in the original order it was no problem adding it on when the item arrived. Filippo Salbini was very helpful getting the order finalised.

The team at Salbini were so great to work with. Clear with communication from start to finish. Lovely bunch of people and super good at what they do. Incredible knowledge of product and the process was an absolute breeze. Highly recommend

Fantastic customer experience from start to finish. I needed a special order sink which the team arranged for me as part of their cargo shipment. Entire process was seamless with item delivered to my door.

Thank you team

Excellent customer service; fast delivery; good communication; would buy from them again

Responsive, accurate, polite, kind and efficient. What more could be asked, especially when dealing with a company abroad.
Very happily surprised by the handling at Salbini by the whole team.

Really suprised with professional order developement, order placed , delivery in time, packing much better then stadard with photos in front of delivery, all together perfect job, thank you Salbini!

The sales manager with Salbini was extremely helpful in getting me all the necessary information about the purchase quickly and helped me throughout the entire purchase process to make sure I had everything I needed to make this a positive experience.

Great company! I've ordered from Hungary.
I have been impressed by Salbinis customer service. The communication is excellent, everyone were really helpfull. The product and the packaging/shipping were also amazing. I would highly recommend to everyone. I'm definitely going to order from Salbini again. Thank you for your cooperation!

Very responsive and reliable customer service - thank you!

Great communication.
Arrived earlier than expected.
Well packaged.
Fantastic product
Great customer service, really helpful went above and beyond. Helped me with the measurements as I didn’t have a clue.
I would highly recommend.

Great company! Very attentive staff. Completed the order ahead of time. Special thanks for the best and durable packaging of the goods. Everything arrived safe and sound. I will definitely contact you in the future. Thank you for your cooperation!

Bought a gas cooker at Salbini.
Reaction by email is excellent, very fast and very clear in communications.
Also aftercare response on questions of the product is very fast.
Delivery from Italy to Belgium was within two weeks and the cooker was delivered very well packed in a strong wooden crate.

Resume:
Excellent from advise to delivery and aftercare

Made a large order of Gaggenau products, with long lead time unfortunately. Received a very competitive price from Salbini and also great service, so I choosed them.
Many greetings to Antonio and the team for the support.
Very good service and answers on questions during the waiting time.