Very disappointing !!! We accidentally ordered two of the exact same item so they issued us a store credit which had to be used within 30 days. (30 days is ridiculous) Within those 30 days, the... Toon meer
Bedrijf heeft geantwoord
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Very disappointing !!! We accidentally ordered two of the exact same item so they issued us a store credit which had to be used within 30 days. (30 days is ridiculous) Within those 30 days, the... Toon meer
Bedrijf heeft geantwoord
Salty Shreds has amazing designs, styles and fabrics for all the family. I can buy products that suit us all-from Grandma, to my adult kids, to the grandkids. My buying online experience was easy. My... Toon meer
Bedrijf heeft geantwoord
I recently bought some cords and a jumper from Salty Shreds, and I absolutely love them! The quality and fit are perfect — super comfy and stylish. Ash and her family were amazing to deal with. Their... Toon meer
I love everything I have ever purchased from this store, the sizing is accurate, the quality is amazing , the colours are divine. The postage can take some time, but that's made very clear on the... Toon meer
Bedrijf heeft geantwoord
"Australia's #1 Surf , skate , lifestyle brand providing Balance boards, Clothing, swimwear & accessories, for Babies + Kids + Adults . Family owned and operated , designed by surfers for surfers. Salty shreds was founded in 2018, by a first time surfing Mum of a 6 month old girl, who struggled to find any baby clothing that suited her surf skate lifestyle. Fast forward, 5 years, 2 more births, resulting in now 3 little surfer girls & baby #4 on the way, Salty Shreds is now a worldwide , well known label for the whole family, known for it's high quality, unique slogans & rad designs , inspired by surf , skate culture. Our slogan is simple - Not just a brand, but a lifestyle."
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Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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The little & bigger clothes are gorgeous.
I’m buying for a baby winter & summer.
The little suits from Salty Shreds for summer, are so colourful.
It can be worn running around home or the beach.
LOVE LOVE LOVE
Beautiful Quality Cool Clothing! I love everything i've bought from Salty Shreds, great quality fabric and affordable and wash and wear really well. Thank you! from Tweed Heads NSW
Just bought some cord shorts for my daughter in-law she loved them! I got myself shorts and a tee! love love love as always
Order was delivered promptly clothes were amazing very well designed and well made. My daughter loves baggy clothes on her kids and I’m sure she’ll love these baggy grow suits and beanie for her yet to arrive new daughter.
The most comfortable pants I’ve ever worn!! I’m not your ‘typical’ surfy chick in terms of body shape or age!! Really happy with the items I’ve bought so far and will be back for more! The persona touch and friendly communication are so refreshing. Thank you!!
I bought it for my granddaughter on the Gold Coast. I’m currently in Sydney and haven’t actually seen it. I saw it liked it online and sent it to them. My daughter loved it. She said that it was a beautiful material. It looks so cute. Then she went through the catalogue and she never heard of you guys before and she she was just like wow so you’re certainly gonna get a lot more business out of our family. Everybody. Take care.
Always get soooo many comments on my Salty Threads gear! Love the designs, quality and customer service!
Buyer beware! Read the care labels! I was sent items made from synthetic materials, that were advertised online as 100% cotton or linen. When I contacted this business they were extremely rude, and dismissive. They have refused to provide a lawful solution, I’ve had to report to consumer protection to have my issues resolved. They also openly told me that sometimes their manufacturer miss-labels garments. Read your labels and don’t let them bully you, as this whole process reeked of dodgy business conduct.
Update to seller reply:
Several claims in the seller’s response are factually incorrect.
The statement that I “refuse to return the items” is false. I have repeatedly offered to return all items and they remain packaged and ready for return. This business has refused to provide a reply-paid return label and refused to refund the original shipping costs, despite the items being not as described. Under Australian Consumer Law, return postage and initial shipping are not the consumer’s responsibility in this situation.
The claim that the website “stated everything clearly” is also false. These items were advertised as “brand new, just never made it to the shelves,” and not as imperfect or defective goods. They were also advertised as being made from 100% natural fibres. The garments received were cotton/spandex and cotton/viscose, as confirmed by the care labels. Discounted pricing or clearance status does not excuse inaccurate product descriptions under ACL.
The ringer tee referenced is still advertised online as 100% organic cotton, despite the care label stating otherwise, even after this discrepancy was brought to the business’s attention weeks ago, which is misleading to consumers.
Regarding the chargeback: after reviewing consumer protection information, I provided my bank with the relevant documentation. Any action taken was determined by the bank after reviewing that information.
I am particularly concerned by the threat that my personal details may be “publicly displayed.” Any attempt to publish or share a customer’s personal information would be wholly inappropriate and unlawful. This is consistent with the manipulative and bullying conduct I have experienced from this business during my dealings with them.
The seller simultaneously claims financial hardship over this matter while also suggesting I purchase discounted items because I “can’t often afford” full-priced goods. This contradiction is inappropriate and has no bearing on the fact that the items were not accurately described.
Throughout this process, I experienced gaslighting, dismissive and unprofessional communication, which is why I am leaving this review.

Antwoord van saltyshreds.com.au
Fantastic quality clothing and terrific communication regarding order status etc. They look fantastic on my grandson
The clothes are simply gorgeous. However the sizing is a little small. I’m a large in most brands and have found the XL pants to be more of a medium. Along with the L skirt and top I purchased. Love the clothes still. Simply gorgeous. Had many compliments on my new jumper 👌
Purchased a few items for my little Grandson for Xmas and I am very impressed with the quality, I definitely think these will last a few hand me downs.
Excellent customer service via email correspondence and considering I bought at the busiest time of year, the delivery time was great.
Awesome products, fantastic personal service, and a welcoming vibe.
Keep being you!
Fab website so colourful and most gorgeous photosof the products I can almost smell the Ocean just browsing.
I bought the cutest little Board shorts for little man Jack and bikini for little Miss Isabelle for Christmas. Cannot wait to see them in their new salty threads.
I like how the rashie looks like a tshirt. Great colour and print. So refreshing compared to in the shops where boys wear is all Dino's and trucks.
Great quality casual clothes. The cotton knits are beautifully soft and wash well
Love the clothes. Great styles for skaters and surfers, especially for the kids. Love the colours.
My measurements matched fairly exactly size M and they were a perfect fit. So impressed with the quality I hopped online again and bought a few more things for Christmas.

Antwoord van saltyshreds.com.au
Item arrived dirty with large stains on the shorts. I contacted them immediately and they provided a response in an attempt to gaslight and blame me. They then have not responded to any further contact from myself in response to my queries. After reading other reviews here, it seems like abusive and blaming responses from the owner are standard.
Edited to add - attempted further communication with them; very passive aggressive and it appears it’s all the customers fault! The item was sent without any protective packaging and somehow I’m to blame receiving it in terrible condition; denied a refund.

Antwoord van saltyshreds.com.au

Antwoord van saltyshreds.com.au
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