Samlocksmithmiltonkeynes Reviews 

I won't even give 1 star. Awful. They came out late as I wasn't sure what was required if at all. A large man arrived in a beat up car. Tried to charge £108 just for turning up, then to say it would cost a further £550 to fit a yale lock. Asked him to leave. Charlatans.

Do not use this company they also
Operate under other names
Complete cowboys do not even let them
Near your house , extreme
High prices and bad quality
Work

Don't, just don't. absolute joke!
lied about arrival time not once but three times before arriving 3 hours late followed by ridiculous pricing for the job. sent packing.

cont...... spoke to a reputable company who came the next morning , 8am, had the job fixed in 20min at a third of what samlocksmith roughly stated.

This company registering as
AASServ Ltd is using a Sam Locksmith on phone contact details.
Polite workman initially trying to sell me a new lock.
No price breakdown given
No options or explanations given before work started.
Invoice only presented at end of job at which point VAT was added to the price initially quoted.
Charged £154 for a 10 min job to re-align a Conservatory door with an Allen key
Daylight robbery!
Would not recommend under any circumstances and wonder if this is an outfit using the Locksmith Milton Keynes site and number.

Absolute joke of a company - turned up late - I had a broken key stuck in the lock - said he will have to drill it off - 5 min job, mess everywhere and charged me 185+ vat (£222) for a crap job that left me with a huge hole in the door and no lock !!!!! Originally he said £59 to retrieve the key - what a joke !! Very rude and unprofessional attitude .AVOID

Maxwell came over to look at my door on 15/06/2026, he was very knowledgeable in his field, he was well presented, professional & I was shown his ID badge.

Trying to get hold of them last night I had difficulty getting hold of them on the phone so had to send an email. The email wasn't acknowledged which was a shame.

I received a message from Maxwell today 27/06/2026. The problem I did have has got sorted today. Thank you Maxwell.

Please do not use these cowboys. Absolutely fleece customers. Are rude & aggressive & downright frightening. Cause damage & lie about costs then demand upfront payment refusing to leave having fitted stuff not quoted for and the demanding £500 plus for £20 locks. Please avoid this company-absolutely disgusting

NEVER USE THIS S**t company response times hour and half or more when they promise a 30min response time! When u challenge them they are aggressive rude and told me he hopes I stay locked out for another hour!!!! Don’t want these sorts of people accessing your home!! WARNING AVOID AT ALL COSTS!!

AVOID!!! Unfortunately the same experience as everyone else. Lower price quote for a simple internal Juliet balcony Yale lock replacement. £33 + VAT for the lock and £55 + VAT for the labour. Arrived two hours late, spent 15 minutes to drill the lock which resulted in additional charges. The individual that performed the work was polite and professional in my opinion, my grievance is with the dramatic price increase. Have called and emailed the company many times without success. I have spoken with Gil and allegedly Sam also. No response from either. My review is for Samlocks NORTHAMPTON, but the website, names of staff etc are all the same, along with the experience. I only wish I’d checked on Trust Pilot first!

By far the worst experience I have ever had with any so called business!
DO NOT USE THESE SCAMMERS!!!!!
Gave me a quote on the phone and as soon as arrived it more than tripled instantly because apparently it was a bigger job than they thought (at this point he hadn't even checked the door to see)
He then took apart the whole front door without asking and left it all in pieces on the driveway and then told me it will be £800 to fix fully! Initial quote was £100!
Had another guy come out after he had left me with no front door as it was all in pieces on my drive way. Other guy said it was only a simple fix and it didn't need taking all apart. Guy fixed my door and the issue for £120.
This is the whole company and everyone that works for them are all scammers and crooks. Spoke to several different people on the phone from this place and every one of them was rude and unprofessional.
I made the mistake of not looking at the reviews here before I called them out.
DO NOT USE THESE!

Do not use them! Dishonest pricing and rude staff. The final price was double the estimate and the technician was there for 5 minutes. When I challenged them they said it was only an estimate. They were rude and would not discuss. Added to which they were very late and there was not one apology.

Absolutely disappointed. The price they charge for opening a door with the keys left inside is almost the price of a brand new door. They clearly take advantage of people’s helpless situations, knowing that when someone is locked outside their home they will pay almost anything just to get back inside. The work itself takes minutes, yet the pricing is completely unreasonable and feels exploitative rather than professional. I understand emergency call-outs cost more, but this was far beyond fair.”

I contacted this company as i had a problem with the lock on my external UPVC door, they sent a guy out from General Services LTD they advertised in there advert that he would be in uniform which he wasn’t and in a car not a trade vehicle therefore he did not fill us with confidence, he fitted a gearbox which cost £285.00, then a new lock which cost £189.00, he was with us for 30 minutes and charged us £185.00 labour, and £59.00 for an emergency response which we didn’t ask for, as the advert stated that there was no call out charge, giving a total charge including VAT of £861.60
I would advise nobody should use this company as they would be ripped off the same way that i have been.

Vicheslav Frenkel posing as a Gil Frenkel

Charged my 18 year old daughter £120 to supply and fit a £2 door chain when I was called away on a family emergency.

I wouldn't have minded if they had even installed it securely.

But the rude pig of a man didnt even fit the chain properly, fitted it upside down and with screws that simply fell out.

No longer replying to comms, card chargeback in progress and trading standards informed.

These are rogue traders.

EDIT - CARD CHARGEBACK WAS SUCCESSFUL THEY HAD NO DEFENCE

Complete scammers. Was quoted £59 and when he arrived (in a beat up car with just a drill) was then told it would be £310 to open the door and then another potential £400 once he had gained access!! I obviously refused and he then demanded a £60 cancellation fee which I again refused. The guy then said he was calling the police and would not leave my property. AVOID AT ALL COSTS

The most disgusting company that I've ever had the misfortune of dealing with. My experience is almost like every other person. Found this company as I had minimal phone battery and had lost my wallet with my keys in. Woman initially quoted £59 on the phone and said a locksmith would be with me in 30 mins. I was told at this point I could pay via bank transfer. He turned up late and I immediately asked how much this would cost, he said its a £90 call out fee. I disputed this as it was not what I was told over the phone. We checked all entry points in the house and embarrassingly I had left a door unlocked which I managed to get in the house. At this point I assumed I would have to pay £90 call out fee, which I was reluctantly prepared to pay. He then went on to say he had to charge £90 call out plus £130 for opening the window. He didnt even do anything to open the door, literally turned a handle and was there for all of 2 mins! I disputed the fee and said that they have baited and switched. The fat gentleman became very aggressive and started shouting at me. I just wanted him to leave at this point so gave him £140 cash and told the rest would be via bank transfer, as discussed with the office on the phone. He became more aggressive and kept demanding card, or cash. I ended up calling the office and the woman said that there was a "banking system issue" and asked if any friends or family could pay. They were obviously trying to protect their identity by not providing bank details. I feel embarrassed that I got myself into this mess but this is a predatory company preying on people when they are at their most vulnerable. They are absolutely disgraceful. I have made a complaint to Citizens Advice and Trading Standards. Please, if you are misfortunate enough to have dealt with this company, please report them so that Trading Standards can gather evidence to investigate.

This is a scam Middle-Man company which uses call centre operators with one goal, to get you off the phone, even if they have to flat out lie.

I was originally told the Lock Smith would be with me within 90 minutes. I called after 2 hours and was told "the lock smith is minutes away". I called 15 minutes later and was told "i'll check in with the lock smith and get back to you" and never received a call back.
I called back a third time and cancelled my request as I found the number of a good local reliable lock smith.

Five and a half hours after my original phone call, I had a lock smith text me and say they were an hour away. They were clearly a sub-contractor and apologised for the poor experience.

Horrendous. Quoted £88 on the phone and then given an invoice for nearly £900. Almost had to call the police as he was aggressive and wouldn’t leave my property. Ended up paying £240 to make him leave. Complete scam

Turned up late and initially quoted £88. However, after around 45 minutes of work, the technician attempted to charge my wife £900. At the time she was alone with our 7-week-old baby and our two other young children (aged 2 and 4), which made the situation even more stressful.

When I contacted the company, they told me to speak directly with the technician. He admitted the job had only taken 45 minutes but was dismissive and rude when I questioned the charge.

In the end, after my wife’s mother arrived while I was still at work in London, the technician eventually agreed to leave after being paid £240. This was still far higher than the original £88 quote and not what had been agreed.

Overall, this was a very disappointing experience. The huge jump from the quoted price to the attempted £900 charge felt completely unreasonable, and the way the situation was handled was unprofessional.

Just been ripped of by samlocks quoted £90 and charged £488 for a lock change dont use them they are crooks