sanfe.in Reviews 9

WORST online shopping experience ever.

I placed my order on 3rd May, and even after so many days, the order is still not packaged or shipped. They keep sending generic replies saying the issue has been “escalated,” but absolutely nothing has been done.

Their customer care service is pathetic. None of the contact numbers work, no one answers calls, and there is no proper support for customers. Once the payment is done, they simply stop caring.

Completely unprofessional and irresponsible service. Highly frustrating experience.

Do not buy from this website unless you want to waste your time, money, and patience.

Definitely wrost customer support and no responsibility
i have order something and almost a week done but nothing happened
No responsibility only bot will answer and say the same word again and again

scam don't buy this products this is scam ordered products from Sanfe (sanfe.in) on 25th April 2026 and paid ₹849.15 via UPI on 21st April 2026 and now may 06/05/2026 after 15 days not take any action I'm completes so many times (Transaction ID: 152256750714 and now they are not give the refund which violates Consumer Protection Act 2019. I demand full refund

Pathetic customer support. They are fraud. The will ship the first order to gain trust and after that they will nor deliver the order nor refund back. They are fraud. I ordered on 17th apr 2026. Its may 5th today still no response on my mail or instagram.

Here’s a clearer and more polished version of your review:

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I ordered a “Sanfe Tan Removal Pack of 2,” but received only one product. There is no proper customer support, and their service is extremely poor. I tried contacting them via email, but never received any response. This feels like a completely fake and unreliable website. I would not recommend anyone to order from here.

Please don't order from their website, they will not ship the item. They have no customer support. Phone number is invalid or busy 24x7. They will not reply to any email or even via Instagram DM.
BEAWARE. It's been 4 days of constant emails and messages with no reply.

Fraud Company, Do not buy all Fake you will not get your amount also

I've not used the product as I never received it...I've ordered on 19th March but till today that's 27th March ..not received my product..n they expect me to wait more 5- 6 days

I would give this company minus 5 stars if I could, but Trustpilot only allows one star. Sanfe mislead customers with their 'BOGO' offers but don't deliver.
I ordered 4 pieces, but will receive only 2 based on a ShadowFax Delivery WhatsApp message stating that only 2 items were dispatched.
At the time of ordering, the delivery was shown for March 17th, but even after 7 days, on March 23rd, I still haven't received it, and after lots of efforts rider picked up the call and asked me to wait till tomorrow.
Out for delivery text from ShadowFax WhatsApp was at 11:30AM today.
The rider was pathetic, didn’t answer my calls all day long, and then refused to deliver today.
Also, there was no option to cancel online on website, I tried to cancel on email but my cancellation request was denied by email.
They are tricking customers with fake 'BOGO' offers.