Le service a la clientèle est impéquable. Nous avons endommagé un poussoir de camera, j'ai envoyer un e-mail le samedi soir pour leur expliqué notre bris et Lundi matin j'avais un e-mail dans moi bo... Toon meer
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Lees wat reviewers zeggen
Purchased a S810ASMKT Sewer Camera and S68R Locator. Fast Shipping. Items arrived within 5 days of placing the order. The micro-SD was broken in shipment but not really a big deal. First time use expe... Toon meer
Bedrijf heeft geantwoord
I’ve been using Sanyispace equipment for a couple of years now and can say they have great quality for a very reasonable price. If anyone is thinking of purchasing one of their cameras just do it. You... Toon meer
I've used a Sanyipace sewer camera on home inspections for over 2 years and it has been great! I just purchased additional equipment and plan to stick with this brand. Customer service has been consis... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
SANYIPACE is a company specializing in the production and sales of Sewer Camera, Inspection Camera, Drain Camera, and Pipe Camera. Sanyipace products can assist in solving various pipeline problems, cave exploration and other functions. SANYIPACE hopes to improve people's work efficiency and stop blind work through technology. We promise to provide simple and effective tools to keep you happy and simple when dealing with plumbing issues.
Contactgegevens
4,7
Uitstekend
224 reviews
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I just purchased the S820TSMKTR sewer…
I just purchased the S820TSMKTR sewer camera model and there were some issues that came with it. When I reached out to customer’s service they replied within hours giving me the guidance to resolve the issue. I also had an issue with the locator and when I contacted them they offered to sent me a new locator and new camera head.
15 mei 2025
Review zonder uitnodiging
Didn’t work could find son !!
24 april 2025
Antwoord van Sanyipace
Hi, William
Greetings from Sanyipace!
We are sorry to see that you left a comment because the locator cannot find the sonde. We are really sorry for the inconvenience.
Regarding the locator problem, usually, the locator cannot find the sonde, maybe due to product quality problems or customer incorrect operation.
But please do not worry, in order to further determine the problem, we would be grateful if you could send your specific questions to Sanyipace's customer service email. Sanyipace customer service will check and determine the problem again for you and try to provide you with a solution. Please believe that Sanyipace will be responsible for customer orders.
Please accept our sincere apologies for the inconvenience caused to you!
S810ASMKT Sewer Camera & S68R Loactor
Purchased a S810ASMKT Sewer Camera and S68R Locator. Fast Shipping. Items arrived within 5 days of placing the order. The micro-SD was broken in shipment but not really a big deal. First time use experienced water entering in the camera connector which was tightly fastened. I will contact Sanyipace Service for this and will update this review with their response.
25 april 2025
Antwoord van Sanyipace
Hi, Terry
Greetings from Sanyipace!
We are sorry to hear that your sewer camera's SD card was damaged during transportation, and the camera head was flooded after use. We are really sorry for the inconvenience.
But please do not worry, in order to further determine the problem, we would be grateful if you could send your specific questions to Sanyipace's customer service email. Sanyipace customer service will check and determine the problem again for you and try to provide you with a solution. Please believe that Sanyipace will be responsible for customer orders.
Please accept our sincere apologies for the inconvenience caused to you!
Great product and excellent customer service
I purchased a camera a little over a year ago and it has served me well and I’ve had very little issues. I recently broke the card reader slot (my own fault) and customer service was amazing. Even though I was out of warranty they sent me a new card reader slot. Communication has been fantastic and the camera works extremely well for being less than half the cost of large name brand units. I recommend Sanyipace to others who are in the market for an affordable camera.
28 april 2025
Review zonder uitnodiging
Son muy eficientes a la hora de…
Son muy eficientes a la hora de contestar los mensajes 👍👍
También envían los productos de garantía rápido 👍👍👌
17 april 2025
Took a gamble and purchased some…
Took a gamble and purchased some equipment and no regrets
21 oktober 2024
Fannie-Your service has been 👌🏽
Fannie-Your service has been exceptionally good 😊 and I’m very happy with how well and professionally you dealt with the issue, my parcel arrived even before the delivery date that was given.
Camera quality is great and very helpful, I will be coming back for another very soon. 😊
Thank you again.
18 april 2025
Review zonder uitnodiging
Antwoord van Sanyipace
Dear William,
Thank you so much for your kind words and thoughtful message!
I'm truly happy to hear that you’re satisfied with both the service and the product. It was my pleasure to assist you, and I’m so glad your parcel arrived even earlier than expected! Knowing the camera is working well for you and proving helpful means a lot to us.
We’ll be absolutely thrilled to serve you again when you're ready for your next purchase. If you ever have any questions or need further assistance, feel free to reach out anytime.
Thanks again for your trust and support!
Warm regards,
Fannie
Sanyipace Team
Great product
Have been using this product for about half a year now, has been very user friendly. had one small problem with the camera end, but their customer support team was amazing to work with, they sent a new camera end right away and stood behind their warranty. Would definitely recommend this product
10 april 2025
Review zonder uitnodiging
Outstanding Product and Support
We purchased the Sanyipace sewer camera and have been delighted with its quality, as well as the screen. The customer service from Sanyipace has been outstanding, and they are quick to answer questions and resolve any minor issues that arise. When we purchase another camera, it will be from Sanyipace.
1 april 2025
Review zonder uitnodiging
Antwoord van Sanyipace
Hi, Anthony
Due to the delay of the package, the locator has not been delivered to you so far. We understand your feelings very much because the delayed delivery of the package has delayed your use and caused losses to your income. Please accept our sincere apologies.
In fact, we already arranged to ship from the US warehouse on the day we received the order. Under normal circumstances, it can be delivered within 3-7 days. However, due to the recent severe weather in the Midwest and Southwest of the United States, the spread of the Gastonia wildfire has seriously affected road transportation, and the transportation time has to be delayed, resulting in the package not being delivered to you on time. This is an uncontrollable natural disaster factor. We are deeply sorry for the loss caused to you! But please don't worry, please believe that we are already closely following up on the status of your package every day and we will be responsible for your order. If you are willing to accept our apology, we will be very grateful.
Sincerely apologize again! Thank you very much for your understanding and support.
Great shipping
Great shipping, wonderful warranty. Easy to deal with over Whats App have used the camera many times and works great
6 maart 2024
Review zonder uitnodiging
Antwoord van Sanyipace
Dear Tim,
Thank you so much for your kind words!
We’re glad to hear that the shipping was fast and smooth, and that you’re happy with the warranty and our support via WhatsApp. It’s especially rewarding to know the camera has been working well for you over multiple uses.
Your satisfaction means a lot to us, and we truly appreciate your trust in Sanyipace.
Best regards,
Sanyipace Team
Excelente!!
Excelente!!! El servicio al cliente cordial, contestan las preguntas antes las dudas que podemos tener sobre las cámaras. Les recomiendo buen equipo y mejor precio!!
3 februari 2025
Review zonder uitnodiging
Complete package for a great price.
I inspect MRI Cryogen Vent Piping for medical systems. I placed the order for the F5100DJKABTX camera and was impressed at how quickly it arrived. Once I started playing with the camera to get to know how it works and learn about all of the functions, I was happy at how easy it was to use. I had a few questions for tech support regarding memory and warranty and they answered my questions promptly.
Once I started using the camera for inspections, I found the kit lightweight and easy to transport. Being that most of my inspections take place on the top of a ladder or a roof I didn't want something that was heavy or bulky. The camera itself works well, and the LED lights have 5 brightness levels making it easy to see in the dark spaces.
15 januari 2025
Review zonder uitnodiging
Really good shipping
Really good shipping ! Very fast delivery and in a proper package. The product is much better than expected. all materials are in a very good standing. My first inspections were amazing. I can't say about the reliability of the product since I've bought it two weeks ago. I'll see...
18 februari 2025
Easy to purchase and great camera for…
Easy to purchase and great camera for sewer inspection’s for the price
4 januari 2025
Very Good Service and would highly Recommend
They are always quick to help out and very quick to always email me back when I have a question. I needed to have a few parts replaced and they always honored the warranty.
I would highly recommend this company to anybody looking for a sewer inspection camera. Thanks as always for all the help and support.
3 januari 2025
Review zonder uitnodiging
Very well and very good
24 december 2024
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