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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The web site was easy to navigate. I had found them via an internet search for specific items. They had a good range of POM embroidered bags and pouches. I was spoiled for choice. Dispatch was prompt... Toon meer

Beoordeeld met 5 van de 5 sterren

Clare at Sassy Spirit spends a lot of time researching and sourcing desirable and ethical/sustainable products so all we have to do is turn up at her website or stall and buy. She is always friendly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lovely purse just as described. I contacted them through Instagram to ask a question before purchase and got a response within the hour! Product arrived within a few days, beautifully packed it could... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The products ordered were lovely as expected and they were hand delivered the day after I ordered. Really can't complain! Added bonus is that I can support a small, local, business. Thank you Sassy S... Toon meer

Bedrijfsgegevens

  1. Winkel in modeaccessoires

Geschreven door het bedrijf

As an environmentally focused retailer with a desire to support fashion that is sustainable and ethically sourced, we have everything you need to finish off that outfit and help you feel amazing inside and out. Our accessories range is carefully chosen for it's provenance, method and materials of manufacture and their beauty. The result is an eclectic mix of things that you won't find in your average shop and we are always searching for new and exciting adornments to improve our range. We believe that all women should aspire to be beautiful and confident; having the right accessories can really help. We love the Urban dictionary’s definition of Sassy. “possessing the attitude of someone endowed with an ungodly amount of cool”. Add to this a little bit of passion and you have what we would call a "Sassy Spirit".


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

225 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(225)

32 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Animal print bags

Ordered 2 bags, they are fabulous, very happy with my purchases.
The way they were packaged was wonderful. Great service, thank you so much.

17 januari 2026
Logo Sassy Spirit

Antwoord van Sassy Spirit

Jo
Thank you for this feedback and sharing your experience with others. I really appreciate the 5 star review and I am delighted to read you are so happy with your new bags. I hope I can help you again in the future.
Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Unusual Birthday Gift

At a loss as to what to buy for a birthday present. Was given a POM small purse with a hedgehog design for Christmas, which I thought was lovely. I had never heard of this company before and, after a Google search, discovered this very pretty glasses/phone case. Unusual gift which I hope my friend will like.

12 januari 2026
Logo Sassy Spirit

Antwoord van Sassy Spirit

Chris, thank you for such insightful feedback. I am delighted to read that you are so happy with your purchase. I hope I can help you again when you need another birthday gift.
Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Super Quick Delivery

Lovely glasses case, super quick delivery.

5 januari 2026
Logo Sassy Spirit

Antwoord van Sassy Spirit

Thank you for the 5 stars, they are very much appreciated. I aim to dispatch all orders within 24 hours of placement so I am very grateful that you value this speed.
Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent service.

Beautiful item gratefully received and in record time despite it being over the Christmas holiday. Wouldn’t hesitate to recommend to others.

26 december 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Laura thank your for this 1st class feedback and the 5 stars, they are very much appreciated.
Kind regards
Clare

Beoordeeld met 5 van de 5 sterren

Beautiful product

Beautiful product, prompt delivery, updated at each step of process.Excellent service.

30 november 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Chris, thank you for taking the time to share your feedback, it is very much appreciated. I am pleased to read you are pleased with your Jewellery Box and the service we delivered, I hope we can help you again in the future.
Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Excellent Service

Items were gorgeous, beautifully wrapped and arrived really quickly.
Very pleased thanks.

16 november 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Cathy, this is a lovely review. Thank you very much for taking the time to leave it. I hope we can help you again in the future.
Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Navy faux fur gloves

Lovely navy faux fur gloves, packed well & very prompt delivery.

31 oktober 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Anita, thank you for the 5 stars. I am delighted to hear you are pleased with your new gloves.
Best wishes
Clare.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Quick delivery

3 november 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Elaine
Your review is very much appreciated, thank you.
Kind regards
Clare

Beoordeeld met 5 van de 5 sterren

Looks better than in the photo.

Looks better than in the photo.

24 oktober 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Elaine, thank you for the 5 star feedback. I am thrilled to read you love your new glasses case. I hope I can help you again in the future.
Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

The Perfect Backless Elegant Bridgerton Bonnet

Having seen and tried on The Backless elegant bonnet at an airshow, followed by a country fair, I decided I didn't need yet another hat; I have loads, and I wasn't going on holiday, so I didn't need a packable hat, no matter how clever the idea is. However, 2 weeks later & a BIG Birthday, I was surprised by my family that we were all off on holiday to a warm sunny climate....
If only I had brought that beautiful bonnet! I went to other country fairs, scouring for the sun hat and found nothing like it. Luckily, I had picked up a Sassy Spirit business card at the airshow and was able to go online and order the bonnet. It arrived promptly, very well packaged & I was happy. It travelled in my suitcase with all our other items, totalling 22 kg (would it really look good & work well?) It was perfect! So smart, comfortable, lightweight and easy to keep on.

26 augustus 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Sharon
Thank you for this lovely review and for taking the time to share the fabulous pictures of your wearing your hat in Egypt. I am delighted it has brought you such joy. I look forward to helping you again on a future purchase.
Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Loved my bag and purse

Loved my bag and purse. Everyone admires them.

1 oktober 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Sylvia thank you for sharing your love of our Kaleidoscope Collection bags and purses. I am thrilled to read that you love your new purchases and you are already receiving compliments.
I hope we can help you with your next bag too!
Best wishes
Clare

Beoordeeld met 3 van de 5 sterren

I love the bag so much

I love the bag so much, lovely colours of leather, very unique but just a slight problem with the strap, it doesn’t sit properly, it seems to be sewn on twisted.
Won’t stop me from using the bag though 👍

23 september 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Hi Lynda

Thank you for providing this feedback. I think you might not have realised that you need to change the shoulder the bag crosses depending on if you are wearing it front or back. If wearing the bag on your front it needs to go over your left shoulder and your right shoulder if wearing it on your back. The strap is shaped for this so that the bag stays flat against your body. If you are wearing it on the opposite shoulder the bag will twist out and the strap may then also feel like it is twisted.
If you need any help or advice about the bag please do not hesitate to email me on info@sassyspirit.co.uk or you can refer back to the images on the listing - https://www.sassyspirit.co.uk/products/leather-animal-print-sling-bag-prisha

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Beautiful colours

Perfect delivery perfect case beautifully soft

19 september 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Vicki

Thank you for this 5 star review. The feedback on our velvet glasses case has been so positive and I am delighted to read your experience matches this.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Amazing services great products and…

Amazing services great products and fast delivery

17 september 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Emma, I really appreciate the 5 star review, thank you. I am delighted to hear that you have been thrilled with your new bags and look forward to helping you again in the future.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Something unusual

I have a plain, black wool jacket I bought for the autumn but the piece just needed something. I love jewellery that is a little bit different. Even querky. These two brooches worn together just below the shoulder add interest as well as being much admired by friends. Love them. Quick delivery and safely packed. Thank you

7 september 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Beverley thank you for sharing your experience and leaving a 5 star review. This is exactly what an accessory is, something that finishes off an outfit. I am delighted to read you have already had compliments on your new purchases. I hope we can help you again in the future.
Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Poppy charm for Pandora bracelet

good courier comms, arrived securely packaged and exactly as described on the website.
Good value for money and easy to order and delivered as promised.
Would happily consider future purchases from Sassy Spirit

2 september 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Ian, thank you for this 5 star review. Your detailed feedback is really helpful to me as a business owner and to potential shoppers, I really appreciate you taking the time to share your experience.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Great individually made bags

Something different and unique

2 september 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Christina, thank you for taking the time to share your review. I pleased to read you love your new bag, I hope it proves to be the first of many.
Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Love the bag!

21 augustus 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Ann, thank you for this 5 Star review. Our Madagascan baskets remain popular with our customers, I am delighted to read that you love yours.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Ordered a hat easily & was delivered in…

Ordered a hat easily & was delivered in good time. Also sent a query & received reply in good time. Excellent service.

17 augustus 2025
Logo Sassy Spirit

Antwoord van Sassy Spirit

Gwyneth, thank you for this lovely feedback. I am delighted to hear you are happy with both your new hat and the service provided. I hope we can help you again in the future.

Best wishes
Clare

Beoordeeld met 1 van de 5 sterren

Don't buy from here unless you're sure you won't be returning it.

I bought a necklace from here but the picture was misleading and the pendant was teeny tiny, much tinier than it looks in the picture. Then she wouldn't give me a refund even after I paid to send it back to her because the packaging was damaged. She then said I could drive to her to pick it up within a certain timeframe or she would donate it. No offer to resend it. I'm not driving over 2 hours to get a necklace back. This was supposed to be a necklace to commemorate my dad's death but this has tainted it. Don't buy from here!

4 augustus 2025
Review zonder uitnodiging
Logo Sassy Spirit

Antwoord van Sassy Spirit

Caryn, I am really disappointed that you have followed through on your "threat" to leave my business a negative review.
As a small business customer satisfaction is extremely important and I always try my hardest to deliver high quality products and service to my customers.
Unfortunately not all customers are equal and there are those that try to take advantage. We do our best to protect ourselves from these type of customers by having clear and defined polices published on our website.
Our refund policy is very clear "To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging."
I wish I had the ability within this response to share the photographs I have of the necklace you returned. Readers would be able see the torn display card, the broken necklace envelope on the back and the fact that there is no cellophane wrapping. In short, the item is now in a condition that is totally unsaleable and no-one would want to buy it.
In our correspondence I pointed these things out to you and quoted you our Refund policy giving you the option to arrange collection of the necklace so that you might have it back.
You replied with "I had to try the necklace on. That's why the packaging is damaged. If I had known that was such an issue, I wouldn't have tried it on in the first place but I didn't want to ask for a refund until I gave it a chance. I can't drive over 2 hours for a necklace. If you're not willing to refund me, that's fine but you will be receiving a a bad review."
I stand by my decision to not refund you, there is only 1 party acting unreasonably in this matter and it is not me.
At this point I would remind you that as per our published policy I am holding the necklace for you for 28 days in the event that you wish to arrange collection. This option is still open to you. There was never any suggestion that you drive here to personally collect it but you are welcome to send a courier or a simple stamped addressed envelope.
I hope that when you read my response to your review you might see things differently and realise that it is your role in this transaction where the issue has occurred.

Clare Manning - Business Owner

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