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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The web site was easy to navigate. I had found them via an internet search for specific items. They had a good range of POM embroidered bags and pouches. I was spoiled for choice. Dispatch was prompt... Toon meer

Beoordeeld met 5 van de 5 sterren

Clare at Sassy Spirit spends a lot of time researching and sourcing desirable and ethical/sustainable products so all we have to do is turn up at her website or stall and buy. She is always friendly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lovely purse just as described. I contacted them through Instagram to ask a question before purchase and got a response within the hour! Product arrived within a few days, beautifully packed it could... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The products ordered were lovely as expected and they were hand delivered the day after I ordered. Really can't complain! Added bonus is that I can support a small, local, business. Thank you Sassy S... Toon meer

Bedrijfsgegevens

  1. Winkel in modeaccessoires

Geschreven door het bedrijf

As an environmentally focused retailer with a desire to support fashion that is sustainable and ethically sourced, we have everything you need to finish off that outfit and help you feel amazing inside and out. Our accessories range is carefully chosen for it's provenance, method and materials of manufacture and their beauty. The result is an eclectic mix of things that you won't find in your average shop and we are always searching for new and exciting adornments to improve our range. We believe that all women should aspire to be beautiful and confident; having the right accessories can really help. We love the Urban dictionary’s definition of Sassy. “possessing the attitude of someone endowed with an ungodly amount of cool”. Add to this a little bit of passion and you have what we would call a "Sassy Spirit".


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

225 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(225)

32 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Cross body pouch is fab

Excellent service. Bought first one from a stall in our village fete. Bought others for gifts on line where I was given one to one service. Super fast delivery. Great product at a good price. Thanks Sassy Spirit

14 oktober 2024
Logo Sassy Spirit

Antwoord van Sassy Spirit

Liz

I really appreciate you leaving such lovely feedback. It was my pleasure to help you and I look forward to having another opportunity in the future.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Very prompt.

Very prompt.

2 september 2024
Logo Sassy Spirit

Antwoord van Sassy Spirit

Delighted to have exceeded your expectations Ann. Thank you for ordering with us.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Great service on damaged hat

Great service, lovely lady acted promptly to my complaint all done over the phone.

19 augustus 2024
Logo Sassy Spirit

Antwoord van Sassy Spirit

Sarah thank you for taking the time to leave me a 5 star review. Happy to have helped you resolve the issue with your hat. I hope I can help you again in the future.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Such a professional efficient company…

Such a professional efficient company to deal with , my hat is so cool …

12 augustus 2024
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Antwoord van Sassy Spirit

Amanda thank you for taking the time to leave Sassy Spirit a 5 star review. I am really pleased to hear that you are happy with your hat.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Sassy Spirit, your 1-stop gift shop

Clare at Sassy Spirit spends a lot of time researching and sourcing desirable and ethical/sustainable products so all we have to do is turn up at her website or stall and buy. She is always friendly and helpful and you genuinely feels she cares about you and your requirements

I've bought a few things from her over the years and they've always lasted well so I'd definitely give her 5 out of 5

27 juli 2024
Review zonder uitnodiging
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Antwoord van Sassy Spirit

Ghislaine

Thank you for such a lovely review. I am so pleased you have been happy with your recent couple of purchases. It was my pleasure to help you select them.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Beautiful product!

1 augustus 2024
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Antwoord van Sassy Spirit

Sally-Anne thank you for 5 star review. So happy to see you love your new pendant.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Had a fault with a basket which was…

Had a fault with a basket which was dealt with immediately and I love my new replacement basket…..great service and communication!

26 juli 2024
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Antwoord van Sassy Spirit

Beverley

I appreciate you taking this time to leave this review, thank you. Occasionally things don't go to plan but I do, do my best to fix them as quickly as possible. I am very glad you are happy with your new basket.

Kind regards
Clare

Beoordeeld met 5 van de 5 sterren

Absolutely gorgeous bag

Absolutely gorgeous bag I love it. Drawstring cover that folds down inside too. Pretty and functional

27 juli 2024
Review zonder uitnodiging
Logo Sassy Spirit

Antwoord van Sassy Spirit

Julie, thank you for this lovely review. So glad to hear you are happy with your new basket.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Really good transaction

Really good transaction. Nice item which I was able to have delivered by hand so no postage expense. Very prompt service.

28 juni 2024
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Antwoord van Sassy Spirit

Gillian, thank you for taking the time to leave us such a nice review. I am glad you found our local delivery service helpful and hope we can help you again in the future.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Great ponchos

Great products, very speedy delivery.

9 juni 2024
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Antwoord van Sassy Spirit

Katherine

Thank you for making a second purchase of our summer ponchos. I really appreciate you taking the time to leave us a 5 star review.

Best wishes
Clare

Beoordeeld met 3 van de 5 sterren

Service good but thought the quality of…

Service good but thought the quality of necklace disappointing

30 mei 2024
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Antwoord van Sassy Spirit

Lesley

Thank you for taking the time to leave a review. I was really surprised and disappointed to see your 3 star award. Equilibrium Jewellery is a well known brand, widely available throughout the UK. They have an excellent reputation for producing quality fashion jewellery at extremely competitive prices and for this very reason we have stocked them for many years. The necklace you chose had been reduced in our sale event and you were able to secure for just £12 including delivery. I know this to be a really good saving and this further surprised me that you felt the quality was disappointing considering the price paid. I am sorry we didn't meet your expectations on this occasion and hope that we can do better in the future. In the meantime I will feedback your review to our supplier.

Many thanks
Clare

Beoordeeld met 5 van de 5 sterren

Great service

My item was packed beautifully and sent promptly. I'm very pleased with both my purchase and the service provided ;)

21 mei 2024
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Antwoord van Sassy Spirit

Ruth

Many thanks for taking the time to leave us a review and for the 5 Stars. Thrilled to hear that you love your new basket. Hope we can help you again in the future.

Kind regards
Clare

Beoordeeld met 5 van de 5 sterren

A great bag

A great bag sent quickly and efficiently too

7 mei 2024
Logo Sassy Spirit

Antwoord van Sassy Spirit

Sue many thanks for this lovely 5 star review. Hope to welcome you back again soon.

Best wishes
Clare x

Beoordeeld met 5 van de 5 sterren

Demonstrated clear knowledge of the…

Demonstrated clear knowledge of the 'handbag' history through the ages.
Clear communication skills, very polite and easy to understand, with an easy-listening voice.
Showed empathy and patience with our older members of the club.
A beautiful display of varieties of handbags, purses, scarves
A memorable speaker for our Ladies Luncheon Club

7 mei 2024
Review zonder uitnodiging
Logo Sassy Spirit

Antwoord van Sassy Spirit

Louise

This is amazing feedback, thank you. I thoroughly enjoyed my afternoon with your Ladies Luncheon Club and will very much be looking forward to speaking for you again next year.

Kind regards
Clare xx

Beoordeeld met 5 van de 5 sterren

Absolutely beautiful scarf

Absolutely beautiful scarf. Excellent quality. Thank you 😊 x

27 april 2024
Logo Sassy Spirit

Antwoord van Sassy Spirit

Maria thank you for this lovely review. I agree with you it's a lovely scarf and we don't have many left. Why not take a moment to check it out in the 3 other colours we have?

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Quick delivery time

Quick delivery time, quality products

7 april 2024
Logo Sassy Spirit

Antwoord van Sassy Spirit

Teresa, thank you for taking the time to leave us a 5 Star Review. Delighted to hear you love your purchases and our service.

Hope to help you again soon.

Clare x

Beoordeeld met 5 van de 5 sterren

Wonderfully made using recycled…

Wonderfully made using recycled leather. Looks stunning. Gift for my friend but tempted to keep for me 💕

21 maart 2024
Logo Sassy Spirit

Antwoord van Sassy Spirit

This review made me smile, thank you for sharing it. I hope the friend also likes the bag and you will be back for one for yourself soon.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Quick service

Quick service
Very pleased with the product

18 maart 2024
Logo Sassy Spirit

Antwoord van Sassy Spirit

Barbara thank you for taking the time to leave us a 5 star review. I am pleased the earrings were just what your were looking for.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Wonderful online shopping experience

Wonderful online shopping experience. Well laid out site with plenty to choose from. Purchased a recycled leather bag for myself and extremely pleased with it. Item dispatched very quickly and beautifully packaged upon arrival. Highly recommend.

29 februari 2024
Logo Sassy Spirit

Antwoord van Sassy Spirit

Shauna, delighted to receive such a glowing review, thank you for taking the time to leave it. Very pleased to hear you love your Nephele Bag, hope to welcome you back soon for your next one.

Best wishes
Clare

Beoordeeld met 4 van de 5 sterren

4 stars

Great communication and efficient service. I didn't award a 5 star as the product wasn’t well packaged for delivery and got badly bashed about. The item was for a gift and didn’t look nice give.

27 februari 2024
Logo Sassy Spirit

Antwoord van Sassy Spirit

Hi Kim

Thank you for the honest review. I am disappointed to read that the item didn't arrive in perfect condition. As a retailer we would always encourage our customers to get in touch if something doesn't meet their expectation so that we can take remedial action. In this case we may have had recourse with the courier if the parcel had been damaged in transit. Our boxed jewellery has always been sent out wrapped in tissue paper and sent in a padded envelope for protection. I can only apologise that you didn't have a 5 star experience with us and hope it won't deter you from shopping with us in the future.

Best wishes
Clare

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