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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The web site was easy to navigate. I had found them via an internet search for specific items. They had a good range of POM embroidered bags and pouches. I was spoiled for choice. Dispatch was prompt... Toon meer

Beoordeeld met 5 van de 5 sterren

Clare at Sassy Spirit spends a lot of time researching and sourcing desirable and ethical/sustainable products so all we have to do is turn up at her website or stall and buy. She is always friendly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lovely purse just as described. I contacted them through Instagram to ask a question before purchase and got a response within the hour! Product arrived within a few days, beautifully packed it could... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The products ordered were lovely as expected and they were hand delivered the day after I ordered. Really can't complain! Added bonus is that I can support a small, local, business. Thank you Sassy S... Toon meer

Bedrijfsgegevens

  1. Winkel in modeaccessoires

Geschreven door het bedrijf

As an environmentally focused retailer with a desire to support fashion that is sustainable and ethically sourced, we have everything you need to finish off that outfit and help you feel amazing inside and out. Our accessories range is carefully chosen for it's provenance, method and materials of manufacture and their beauty. The result is an eclectic mix of things that you won't find in your average shop and we are always searching for new and exciting adornments to improve our range. We believe that all women should aspire to be beautiful and confident; having the right accessories can really help. We love the Urban dictionary’s definition of Sassy. “possessing the attitude of someone endowed with an ungodly amount of cool”. Add to this a little bit of passion and you have what we would call a "Sassy Spirit".


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

225 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(225)

32 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Beautiful bag

Beautiful bag, love it! Securely packaged and received quickly, thank you!

15 februari 2024
Logo Sassy Spirit

Antwoord van Sassy Spirit

Valerie thank you so much for taking the time to leave a review. It is a truly beautiful bag, I totally agree with you. So glad you have been pleased with it.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Amazing company and products

I have nothing but amazing things to say about this company and claire, had an issue with an order and it was sorted straight away
Lovely lady
Beautiful products

18 januari 2024
Logo Sassy Spirit

Antwoord van Sassy Spirit

Debbie

I am delighted to get this feedback, thank you. More than happy to help.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Better than the picture

The brooch I ordered was even more beautiful than the photo, beautifully made, very pleased

4 januari 2024
Logo Sassy Spirit

Antwoord van Sassy Spirit

Kay, that is such nice feedback to receive, thank you. I look forward to helping you again in the future.

Kind regards
Clare

Beoordeeld met 5 van de 5 sterren

Products are absolutely gorgeous

Products are absolutely gorgeous, and the delivery time was excellent, even so close to Christmas. Would highly recommend buying from Sassy Spirit for beautiful gifts.

21 december 2023
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Antwoord van Sassy Spirit

Katie, thank you for this 5 star review. Happy to help you with that last minute Christmas shopping. Hope to welcome you back again soon.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Customer Service

Excellent customer service. I received prompt contact in response to my query which was quickly resolved. One very happy customer.

16 december 2023
Logo Sassy Spirit

Antwoord van Sassy Spirit

Thank you for taking the time to leave this review Amanda. Hope we can help you again in the future.

Kind regards
Clare

Beoordeeld met 5 van de 5 sterren

Delicate soft blue scarf

Delicate soft blue scarf, great to wear with a jumper or shirt.

12 december 2023
Logo Sassy Spirit

Antwoord van Sassy Spirit

Sandra thank you for taking the time to leave us a 5 star review. We really appreciate the feedback. Enjoy your new scarf.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Great value for money/service

Great value for money - easy web site to use - rapid delivery - returned one postage cost by combining order - great service and ethics.highly recommended.

19 november 2023
Logo Sassy Spirit

Antwoord van Sassy Spirit

Bill

Thank you for taking the time to leave this lovely review. I am delighted to hear you were pleased with both your purchases and the service. I look forward to helping you again in the future.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

I had seen this necklace at a ladies…

I had seen this necklace at a ladies luncheon which I should have bought then. Very pleased with necklace and fast delivery

4 november 2023
Logo Sassy Spirit

Antwoord van Sassy Spirit

Jane, thank you for your lovely feedback and I am delighted to hear you love both the necklace and service.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

A beautiful basket with great eco…

A beautiful basket with great eco credentials. Very good customer service and quick delivery. Thank you. I’m sure I’ll be back!

24 oktober 2023
Logo Sassy Spirit

Antwoord van Sassy Spirit

Helen, thank you for this lovely review. I am so pleased you loved your new basket.

Kind regards
Clare

Beoordeeld met 5 van de 5 sterren
Logo Sassy Spirit

Antwoord van Sassy Spirit

Nigel

Thank you for taking the time to leave us a 5 star review. Glad to help you with your purchase and look forward to welcoming you back soon.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Lovely talk to our WI.

We had a great talk about the history of the handbag at our WI, with loads of lovely things to buy. Claire and her son were so helpful, and our ladies bought several lovely bags, scarves and other items, a really good choice. I would certainly recommend Sassy Spirit to other WI's in our area. One of the best speakers we have had.

14 september 2023
Review zonder uitnodiging
Logo Sassy Spirit

Antwoord van Sassy Spirit

Barbara, thank you for asking me to speak at your event and for the warm welcome I received from your lovely ladies. I am glad everyone enjoyed themselves.

Best wishes
Clare

Beoordeeld met 3 van de 5 sterren

Basket received appeared grubby

I ordered an extra large embroidered basket (bag) which was dispatched extremely speedily but my product, in my opinion, was dirty on arrival. The raffia flowers on the basket were grubby. I sent pictures to demonstrate this but my dissatisfaction was brushed off as the nature of the manufacture. The business owner agreed I could return the item but in view of the postage I’d already paid for delivery and then more to return such a large basket in a huge box I felt I’d be too much out of pocket and would keep it. The item is now out of stock so I would not have been able to replace it in any case. Sadly the basket looks used rather than new and I cannot gift it as I had intended. I hope I can clean the embroidered flowers with a gentle detergent. I felt rather deflated that the basket didn’t match the picture on the website as I was very much looking forward to receiving it. The service response was speedy although we didn’t agree on the final outcome hence the 3 stars on this occasion.

23 augustus 2023
Logo Sassy Spirit

Antwoord van Sassy Spirit

Tracey I am sorry that we were not able to agree on a satisfactory outcome for you. As a retailer I was unable to appreciate your viewpoint from the photographs you provided. Unfortunately as you didn't want to return the basket and didn't accept the goodwill gesture offered we were at a difficult stalemate. The raffia baskets are one of our best selling items and I am sure you will have seen we have lots of 5 star reviews for them, I am sincerely sorry that on this occasion we failed to meet your expectations.

Clare

Beoordeeld met 5 van de 5 sterren

summer bag

Extremely happy with my new summer bag.Very good service

29 juni 2023
Logo Sassy Spirit

Antwoord van Sassy Spirit

Sharon, thank you for taking the time to leave a 5 star review. It is very much appreciated. I hope we can help you again in the future.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren
Logo Sassy Spirit

Antwoord van Sassy Spirit

Tracey, thank you gorgeous this 5 star review. Very happy to hear you love your basket, enjoy!

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Product as described

Product as described, arrived promptly,

13 juni 2023
Logo Sassy Spirit

Antwoord van Sassy Spirit

Lyndie many thanks for this 5 star review. Hope to welcome you back as a customer again soon.

Best wishes

Clare

Beoordeeld met 5 van de 5 sterren

Love the basket

Love the basket! Just as described. Easy ordering and prompt delivery. Thank you.

13 juni 2023
Logo Sassy Spirit

Antwoord van Sassy Spirit

Harriet, thank you for your 5 star review. Delighted to hear that you love your basket.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Love my new bag

Love my new bag, very quick delivery too

29 mei 2023
Logo Sassy Spirit

Antwoord van Sassy Spirit

Thank you for the 5 star review Kate. Very pleased to hear that you love your basket. Hope we can welcome you back again soon.

Best wishes
Clare

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, well packaged & beautiful goods……what could be better?

16 mei 2023
Logo Sassy Spirit

Antwoord van Sassy Spirit

Jane, this is a lovely review, thank you for taking the time to share your view on our customer service, it is very much appreciated.

Kind regards
Clare

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