Saudi Visa Reviews 

Disappointing administrative process and poor infrastructureMy experience with the embassy's system was highly disappointing. The website functions very poorly, throwing errors at every step and failing to process standard photo uploads. For a wealthy nation, the lack of investment in professional, experienced staff and working technology is deeply frustrating. There seems to be very little regard for the visitor experience. While millions must visit the country for religious purposes, the outdated mindset and inefficient systems make the entire process an unnecessary burden.

I applied for an Electronic Waiver Visa through the KSA Visa website on May 25, 2026. During the application process, I was informed that the visa would be issued within 24 hours. However, an error occurred during payment, so I had to try again. The payment was successfully charged, but I never received my visa or any email notification regarding my application.

I can still log in to the KSA Visa portal using my email address and was able to find my application number there. I can also view my application through the Ministry of Foreign Affairs website However, there has been no progress or update on my application status.

The status on the KSA Visa website has been showing "Send to Embassy" for a long time without any movement. I have contacted support several times by email, but I only receive generic responses stating that the process may take longer than expected.

My concern is simple: if the process can take an extended period of time, why are applicants told that the visa will be issued within 24 hours? This information is misleading and does not reflect the actual experience.

I have paid for this service and expect a clear explanation regarding the status of my application, as well as a prompt resolution to this issue.

This is one of the worst online visa application experiences I have ever had. The embassy’s website application system is extremely poor and completely unhelpful.

I applied for a tourist visa online, paid the required fee, and the only status update I received was “sent to the embassy.” There was no explanation of what that means, no timeline, no guidance, and no way to get proper support. It feels like once the payment is made, applicants are left with no information and no assistance.

The website is not user-friendly, the process is unnecessarily complicated, and there is no clear communication at any stage. If tourist visas are not being properly processed, then the online tourist visa system should be closed instead of taking people’s money and leaving them waiting without answers.

This online system is very unprofessional and poorly managed. An embassy website should reflect respect, organization, and transparency, especially since it represents a Muslim country and its values. Unfortunately, based on my experience, the system seems to work only for certain applicants, while others are ignored.

Overall, a very disappointing and frustrating experience.

Don't apply for saudi eVisa on ksavisa.sa. Few people do get their eVisa immediately but for few including me, it never came through.
Instead Visa On Arrival is very convenient. As long as you have USA or UK or Schengen Visa, you can easily get VoA without any issues or questionning. Trust me, it's risk-free and fully non-intimidating. I got my VoA within couple of minutes at the immigration counter in Riyadh

Dont apply evisa , even official websites are scamming , i suggest always go for on arrival otherwise you’ll end up with 85£.
I applied evisa on ksa website and after submitting application ‘within second’ it saying not approved and money wasted.

Applied for a visit visa, which was supposed to take 72 hours max, a few days before my trip and paid extra for expedited processing that was supposed to take 24 hours.
Visa arrived after the start of my trip and i had to pay again for a visa at the airport. When i requested that they cancel the onlinr visa application and give me a refund, they simply found one reason out another for why they couldnt. Waste of money, unmet services, absolutely avoid and just get the visa at the airport instead

When you apply for Saudi visa you also mandatory pay for insurance part of visa process (from UK), but when you go and claim for valid medical bills the insurance Company will not pay any amount and gives silly reasons for rejection, please don't depend on any Saudi Insurance and chasing them is just waste of time.

I always had a great experience with the team. I would like to thank my agent Mr Yasir, for his efforts to make the process easier and quicker.
Whole team is very devoted and enthusiastic, and they are hardworking and loyal. Hats off to them.

I got my e visa in less than 24hrs on a Pakistan passport, Mr Fazi was very professional in his communication. Thanks

I applied Evisa with agent, it took a long process and costed twice more when apply directly on Saudi on line E visa. Received visa within 24 hours. Be careful, when apply with agents on line, a full refund is not given.

The passport information page does not move forward to next step.

I applied to e-visa at KSAVISA for the conference and setup the company in KSA. In April. I bought business class tickets and hotel accomodation. After 5 month I still wait the visa!!! 5 month!!! Tickets and hotel burned. My assistant wrote more than 20 support tickets - nobody answered. Worst service. THe y are not ready to be a part of tech economy

Mr Fazi, who assisted me with fast service (Got our e-visa minutes/same day). Legit agency, responsive, answers all your questions and kind enough to re assure you of your doubts. Thank you!

I applied for visa and paid the sum of £85 but the visa got refused and I only got £4.66 back as refund..
This guys are scammers

The person dealed with my application was fast and polite Mr Fazi

Excellent service

I am truly impressed with their service. I got my visa on the same day!

It was hassle free, super quick and my agent Mr Faiz actually care. I'm not talking to robot. He helps me with precise info and check my documents BEFORE payment. My visa is approved in an hour. Thank you so much

Got my visa within an hour! Excellent and trusted service. MR FAIZ made sure all is fine.

Visa application approved on same day of application .Excellent 7 Star service. Will definitely recommend companies service to Family and Friends .Excellent Staff and very helpfull