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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Scandiscents sell high quality pure essential oils And waterless diffusers. I havnt been disappointed by any of the oils i have ordered. The oils are not the cheapest on the markets but are gua... Toon meer

Beoordeeld met 5 van de 5 sterren

My package arrived promptly and well packaged today. Couldn't wait to give it a try so charged it up straight away. So simple to set up. I ordered a few scents but the one I tried first is Opium. Th... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely love my Scandiscents diffusers! I’ve already bought three and loved them so much I’ve ordered another three. The scents are beautiful and make my home feel warm and welcoming. Customer... Toon meer

Beoordeeld met 1 van de 5 sterren

Pretty rubbish. The units stop working after a while and the fragrance smells like cheap toilet fresheners. They cost £90. Would never buy again.

Bedrijfsgegevens

  1. Geuren- en aromaleverancier
  2. ook in
  3. Aromatherapie-artikelen winkel

Geschreven door het bedrijf

Scandiscents was created through a love of interior style, powerful scents and of course Scandinavia! Focusing on stylish, bespoke Scandi inspired product designs and luxurious scents


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

654 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 61% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,3

Alle reviews

(654)

56 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Packs a punch for such a small diffuser

I ordered an electronic diffuser. Ordering was easy, delivery was prompt. I was happy that the courier was Royal Mail. I recently bought a diffuser from the White Company that was more expensive but less effective. Scandiscents diffuser is smaller and cheaper but releases more scent. I would definitely recommend this diffuser to my friends and family.

22 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Well I am not very good with…

Well I am not very good with understanding instructions, but I managed to get my diffuser going. It’s fabulous I love it! No messing with water and the scents I chose are lovely. Delivery was quick too! Absolutely 100% would recommend Scandisents. Will be back to buy more for my family. Thank you

19 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So far so good had diffuser a week now…

So far so good had diffuser a week now still smells amazing defo recommend especially there Black Friday deals think I’ve found the best diffuser to date after spending fortunes on the shop bought air fresheners this wee machine blows all them out the water literally lol

10 november 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Bought two of these

Had problem with one item but have been offered refund

12 november 2025
Review zonder uitnodiging
Logo Scandiscents

Antwoord van Scandiscents

Hi Jackie, I am sorry to hear of the experience you have faced

It sounds like we have recommended to change the nozzle between the two units, so we can pinpoint the fault and then we know how to put this right moving forward.

I am more than happy to put this right for you if you could confirm your email address as all I have to go off on here is 'Jackie'

Beoordeeld met 1 van de 5 sterren

I really wanted to love this as the…

I really wanted to love this as the concept seems great and they are cheaper than other high end oil diffusers but I’ve been really unlucky I think and my diffuser is likely faulty. It leaked oil everywhere which took the paint off my expensive side unit which wasn’t great. I wrote to customer services and they said that maybe the oil bottle wasn’t screwed in all the way. I was 99% sure it was but having tried again recently with it, making sure the oil bottle is fully screwed in, oil was still leaking out. And yesterday, the diffuser stopped working completely. I’ve sent a video and email to customer services so I will wait to see what they say but so far I can’t recommend this company or its diffusers.

1 november 2025
Review zonder uitnodiging
Logo Scandiscents

Antwoord van Scandiscents

Hi Emma,

Thank you for the review, it is a shame we haven't had the chance to put this right via email for you since your initial email came in

To your email on the 15th September, we had replied on the 16th September, and didn't have a reply to our email until Saturday 1st November.

In terms of the core of the issue, there can be a couple of things we need to check in terms of the set up to ensure the leaking is prevented, which is what we were aiming to do with the emails.

I have just come back to you from your email on Saturday, and absolutely keen to putt his right and get this resolved for you

Thanks
James
Scandiscents

Beoordeeld met 5 van de 5 sterren

Love, Love, Love

I love, love, love this diffuser and the essential oils! I was at a friend's house and it smelled gorgeous. When I asked her what the scent was, she showed me the diffuser. I loved that it didn't use water, was rechargeable (so I could move it from room to room) and it was a beautiful design.

I ordered some traditional scents and a few modern takes and I love them all. Can't wait to order more.
Oh and the customer service team is EXCELLENT!!

Thank you!

1 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best diffuser I’ve ever owned I have…

Best diffuser I’ve ever owned I have dogs & this eliminates doggy odours but the fragrances are just beautiful classy and strong but not overpowering.
Not the cheapest on the market but worth every penny!
Customer service fabulous sorted a small problem very efficiently.
Highly recommend this site!! ☺️

16 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product and even better customer service

I have ordered quite a few of the Scandiscents diffusers and they are really effective and easy to use - after using a water diffuser for a long time, they are a breath of fresh air!
There have been a few faults with the diffusers, but I cannot fault the customer service. Quick responses, advice and then a replacement if necessary. Really excellent.

14 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely the best diffusers

Scandiscents diffusers are fabulous and the best I have found. The fragrances fill my rooms and are gorgeous. I now have three diffusers and no longer need to use wax melts or scented candles. No more spilled wax or smoke marks! The fragrance bottles seem to last for ages and there is a huge range to choose from. Customer service is second to none. I would recommend Scandiscents unreservedly.

30 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Faith in Scandiscents restored

After my last review on here after an issue with the diffuser I had bought not working, Scandiscents assured me they had received similar feedback and were redevelopong the design and as soon as one was available, they would send it out free of charge. Well, I am happy to say, it arrived the other day and worked straight out of the box, exactly as it should. Super happy and have a great smelling house again!

18 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service and scents

Amazing service.
I love my scandiscents difusor but after a ‘mishap’ where my daughter threw the difusor straw away, was unable to source the replacement straws due to it being an older model. I ordered the ‘new’ replacement pack but couldn’t make the new straws fit.
I then used the contact us option on the website and phoned through, speaking to a lovely man called James. James offered me a brilliant deal on a new diffuser and it all arrived the next afternoon. I’m back to having a beautifully scented home - and to be honest, this new diffuser seems to scent the room much more efficiently (although the old one did a fabulous job).
Thank you James for your help and I highly recommend Scandiscents for their lovely range of scents and fabulous customer service - it’s so nice to be able to speak to a real person. Just brilliant.

10 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

GAMECHANGER - Small, sleek, waterless and genuinely lasts on minimal charge.

Had been looking for a new diffuser for a while having tried numerous water-based ones which leak or need constant refilling, have to be permanently plugged in and are a pain. Saw the Halo and thought I would give it a try and it has been a gamechanger! I have only had mine a short time but have used it daily for a few hours and only had to recharge it once. For such a small device it packs so much punch and is very subtle and sleek in design. I move it around to different areas of the house or office and change the scent depending on time of day or mood. The fragrances I chose are fantastic and also such great value for money in comparison to other brands - they really fill the space without using too much oil. When moving from one fragrance to another its super easy to change the bottle and I was surprised how little had actually been used in the time I had it operational. Would absolutely recommend.

10 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely love it!

Absolutely love it!
Fills the house with fragrance and looks great. The settings are straight forward and the fragrances are lovely.
Customer Service is fantastic, will definitely buy another.
Thank you James and Max.

22 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a deceiver!

WoW WoW WoW
What a deceiving little diffuser !
I didnt expect this to be so powerful for it's size. I have it in my hallway and can smell it through the entire house it's that's effective and powerful. The oils are really strong and long lasting too. I had it on for an hour and could still smell the fragrance hours later.
An amazing range of scents to choose from and the diffuser is so sleek. Great that it's not wired too and can be moved from room to room.
Definitely recommend !

20 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class company

I had a few issues to begin with but the company went above and beyond my expectations the product is the best diffuser I’ve ever owned and the oils are amazing I would have no hesitation in recommending them to anyone

23 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer service is brilliant my…

Customer service is brilliant my diffuser stoped working and I emailed customer support I had a reply back next day trouble shooting, I then received a new nozzle and unfortunately that didn’t fix problem so without anymore questions a new diffuser sent out.
I love the water less diffuser and the scents are lovely and delicate. So nice to have choice of settings. Thank you customer support

1 augustus 2025
Review zonder uitnodiging

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