Scandiscents Reviews 625

Excellent diffuser & oils from a company with an absolutely fantastic sales team…any issues are dealt with by friendly & efficient staff. Don’t hesitate to purchase!!!

Having used quite a lot of sprays etc, which haven’t always been a strong smell and never ever hides the dog smell, I thought I would purchase having seen a few adverts. I was extremely sceptical as I always seen to get pulled into adverts and when delivered they do not live up to expectations. However, this time I was proven wrong. The scent lasts for ages and you have the ability to change the frequency of spray and how long it is active for. The designer scents smell absolutely like the real thing and every time I walk on the room it is filled with such awesome scents. On top of all this customer service second to none and keeps you updated throughout the whole ordering process to delivery.

Genuinely one of my favourite purchases. I don’t need to use a candle anymore and i use it everyday, i can’t stop using it. One of the oils lasted me 3 months and i can’t wait to try the others. I definitely recommend it!

No response bought 2 1 has stopped working!

Bought 3 of these. 1 isn’t working properly - noisy, no real smell being emitted. Reported it to customer services last Thursday. Need someone to advise how I return the faulty unit for a replacement please asap.

Update - replacement received thank you. Wonderful scents!

Recieved my unit yesterday so happy with this that I plan to purchase a 2nd unit brilliant 👏

Great product
A game changer

Thanks
Bal

I bought a car diffuser from Scandiscents which was reduced from £29 to £19. It took a long time to arrive but when it did, it came in a very cheap black box with no Scandiscents branding on the box, instructions or item. The instructions are not grammatically correct. Something I would expect to have come straight from China. I genuinely cannot believe the price I have paid for this and even more shocked that it has been bought from a company who I have previously respected. Very very disappointed and I feel like it goes against their values. At least have your branding put somewhere on the overpriced item or packaging you are selling. I have also tried to contact them and have had no response. I have left a review with pictures which I expect will not appear on the website.

Really good the fragrance of oils are really fresh.the wireless affect is amazing for our room as limited to plugs.

Very quick delivery and great product . It's a good size, looks great and does the job! My front room has never smelt so good :)

Great product, AMAZING customer service, great pricing and superbly controllable

I ordered a Halo Diffuser and oils. Unpacked it and read the instructions. Charged it for 3 hours as advised but it wouldn't turn on.
Requested a return but haven't had a reply. Sent a second email and still no reply. Tried the chatbox but no-one to chat with. Needless to say I'm not impressed with the lack of response.

If you are searching the internet like I did looking for a diffuser that makes your home smell amazing look no further as honestly the Halo Home Diffuser ticks every single box.

As I had not heard of Scandiscents before I decided to message them and James answered all my questions with so much patience.

I ordered 2 x diffusers quite a few oils as I couldn’t decide which ones to buy 😊😊😊. My favourite so far has to be the lemon fragrance but I’ve got quite a few to try yet so could change my mind!

I received a free gift for spending over a certain amount. It was Deep Sleep Essential Oil Roll On Blend. I will be honest didn’t really think it was me and not something I would have thought to order. Well…..me and my husband put a tiny bit on our wrists and honestly I’ve never slept so well. My husband is prone to a bit of snoring but he was out like a light and had a really restful sleep. We thought this was just a coincidence but after 3 nights of using it with it having exactly the same effect I will be ordering more and just hope they never discontinue it.

The Customer Service is outstanding and I will always purchase from this Company now. I’ve already asked them to put a pink diffuser by for my daughter in law’s birthday next month.

One suggestion I have for anyone placing an order of the oils is to definitely do a ‘subscription’ there’s no catch you can edit and change the frequency of your orders and unsubscribe at any time and you get discounted prices by subscribing.

Thank you so much James I’m one very happy customer 😊

I was given a Scandiscents diffuser as a gift. One of the two oils which came with the diffuser works well so I subsequently bought three more oils. They don't work. As directed I then tried their fault finding procedures (why should I even do that on a new item?) Then came the rigmarole of emails back and forth, me asking for a refund and Scandiscents suggesting I buy a new nozzle. They've shown no sign of giving a refund, replacing the oils or sending me a nozzle to try. I strongly do not recommend this company.

First off leaked everywhere. But support team helped. No scent tried changing all tubes etc cleaned out but nothing. I give up!!!

Complete rubbish with plenty of complaints on Facebook.
This must be the noisiest unit in existence it sounds like a pneumatic drill.
Other manufacturers are available and 10 times better.
Avoid buying this rubbish.

Fast delivery, beautiful products, and an experience that genuinely stands out.

I am selective about what I buy and only invest in products that genuinely deliver. Expensive does not automatically mean brilliant, and many well known brands in this space trade heavily on name alone. This little unit, however, truly delivers.

The Halo diffuser elevates a space instantly. The fragrances are just beautiful. Refined, calming, and luxurious without being overpowering. They feel considered and high quality rather than synthetic or heavy.

What really sets Scandiscents apart is the customer service. It was prompt, efficient, and refreshingly easy from start to finish.
A special mention for James, who was exceptional. Responsive, knowledgeable, and genuinely helpful, he made the whole experience feel personal and well handled.

I have tried other premium brands, including The White Company, and this performs better in both scent quality and overall experience. Great product, stunning fragrances, and customer service that actually delivers. Exactly what you need in your life and a company I wholeheartedly happily recommend.

Totally recommend this company for diffusers and their amazing scent oils. Easy to use, the smell is incredible with lots to choose from. Had a hiccup with both my diffusers, contacted them and they sent me 2 new diffusers out. Really happy as I just love them, top service by a growing company. Thank you.

ABSOLUTELY FANTASTIC PRODUCT AND FRAGRANCES
These little diffusers are elegant, discreet and aesthetically beautiful, the fragrances are wonderful and my clinic and home smell divine, the Tom Ford fragrance is really special…. had so many compliments.
Customer care also outstanding!
Highly recommend both company and products.

Got this as a present the bottle leaks oil and after a week the unit doesn't work have looked at YouTube videos still doesn't work. Don't belive all the reviews on there site as the side of the box says leave us a review for £5 off. Of course everyone is going to leave a good review! Disappointed and upset me and my partner have been ripped off by this company.