You guys are claiming that I want to continue this subscription I never signed up for. Furthermore, I don’t understand why you’re requesting my card number to cancel. Again, I never signed up or signe... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
I've only got one subscription so far and my second is on the way. It smells great the size is awesome everything's great except I noticed you charge more for "premium scents", which is fine but you d... Toon meer
I love scent bird. Great way to try those expensive brands with out the hole in your pocket or being stuck with a scent you dont like. I had a little trouble with email awhile ago. They flagged my ac... Toon meer
I would like to continue buying from your company ,but there's 2 bottles that I still haven't got yet I'm still waiting for those. I just hope that this doesn't happen again, I have an order coming to... Toon meer
Bedrijfsgegevens
About Us
Geschreven door het bedrijf
- Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
- We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
- At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
- Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
- Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.
Contactgegevens
401 Cottontail Ln, 08873, Somerset, Verenigde Staten
- scentbird.com
3,7
Gemiddeld
30K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It's going well so far
It's going well so far. I was thinking about buying some cologne but I never knew which fragrances I would like so this helps me find out the ones that I like without wasting money on ones I don't.
2 oktober 2026
Just not many known perfumes
Just not many known perfumes. Besides department store brands. Want more trending fragrances, which there are some but not what I expected.
9 oktober 2026
I just subscribed to ScentBird
I just subscribed to ScentBird. So far I love the colognes.
9 oktober 2026
Love the way you guys let me know when…
Love the way you guys let me know when you drops off and let me know it's deliver for that month
2 oktober 2026
Actually really like this company
2 oktober 2026
I order threw customer service what…
I order threw customer service what wanted and still got sent wrong product.I had also mentioned I'm not computer smart so I asked for a cloud perfume and a cheetah case still didn't receive that had different case color and strong perfume I would like to get soft smells of fragrance only. I hope you guys can help me with this problem ..then I would like to stop subscription this is too stressful for me on side of health problems I can't do this thank you forunderstanding.
2 oktober 2026
I love experiencing the newest designer…
I love experiencing the newest designer fragrances and those that are trending. However, you guys are pricey. I’m not so sure I can keep doing this monthly
2 oktober 2026
I like the product and the experience
I like the product and the experience. I can sample scents that I'm interested in, there is no subscription, and everything arrives quickly and as expected.
3 maart 2026
Quality fragrance, appreciable company
The scents are long lasting And that indicates to me that they are well made. I like that the subscription is customizable and that you can adjust your queue to be more like your personal scent notes.
2 oktober 2026
The scent I received smells so good
The scent I received smells so good! But I hate the cost for it.
5 oktober 2026
The best and recieved on time
Availability must be #1 for me..gotta have the product and gets here quickly and safely!
15 juni 2026
Fun company to sign on with
25 mei 2026
Perfumes are great / Subscription is pricey
Perfumes are great but the subscription is too pricey. you could just buy a full size and save more money
8 oktober 2026
love my monthly sents
7 oktober 2026
My fav subscription!!!
Im am in love with the scent bird perfume subscription have only got 2 so far and both perfumes I loved so much!!! Exactly the scent profiles I love! I have to pay for my subscription late this month due to unexpected expenses but will be renewing my subscription as soon as I can this month and will keep this subscription always. I can never afford full bottles of good expensive perfumes so greatful for this company making it more affordable for people to enjoy good brand name perfumes!
7 september 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Scent is lovely but my daughter sent me…
Scent is lovely but my daughter sent me a free one and now somehow I am signed up with auto pay on more. Must have been in the fine print because I had no intention of signing up. Sent email to cancel but of course no response yet
7 oktober 2026
Antwoord van Scentbird
We're glad to hear you enjoyed the fragrance, but we're sorry for the confusion surrounding your subscription and the unexpected charges. 💜 We understand how frustrating it must be to discover an active subscription when you only intended to receive a gifted fragrance. Scentbird is a recurring subscription service, and we strive to make our billing terms clear during sign-up. However, we understand your concern and appreciate your feedback.
We're also sorry that you haven't received a response to your cancellation request. Please contact our Customer Experience team at support@scentbird.com so we can review your account, confirm your cancellation status, and address any billing concerns. We appreciate you bringing this to our attention and hope to resolve this for you promptly.
you sent me a female fragrance and I am a male
You sent me a female fragrance and i am a male
8 oktober 2026
Antwoord van Scentbird
We're sorry to hear that you received a feminine fragrance when you were expecting a men's cologne. We understand how disappointing this must be.
Scentbird offers both masculine and feminine fragrances, and you can update your fragrance preferences and select your preferred colognes through your account.
We'd appreciate the opportunity to review your order and help correct your fragrance preferences for future shipments. Please contact our Customer Experience team at support@scentbird.com, and we'll be happy to look into this and explore available options.We apologize for the mix-up and appreciate you bringing this to our attention
Love every sent I receive might just…
Love every sent I receive might just buy the full bottle
18 september 2026
This is the game changer
Thoughtful, creative, quality products. It truly brings so much more enrichment to my life having the scentbird monthly subscription. It satiates the senses, ignites curiosity, and gives you this energy of effortless confidence you may have not realized your soul was searching for.
29 september 2026
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