You guys are claiming that I want to continue this subscription I never signed up for. Furthermore, I don’t understand why you’re requesting my card number to cancel. Again, I never signed up or signe... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I've only got one subscription so far and my second is on the way. It smells great the size is awesome everything's great except I noticed you charge more for "premium scents", which is fine but you d... Toon meer
I love scent bird. Great way to try those expensive brands with out the hole in your pocket or being stuck with a scent you dont like. I had a little trouble with email awhile ago. They flagged my ac... Toon meer
I would like to continue buying from your company ,but there's 2 bottles that I still haven't got yet I'm still waiting for those. I just hope that this doesn't happen again, I have an order coming to... Toon meer
Bedrijfsgegevens
About Us
Geschreven door het bedrijf
- Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
- We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
- At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
- Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
- Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.
Contactgegevens
401 Cottontail Ln, 08873, Somerset, Verenigde Staten
- scentbird.com
3,7
Gemiddeld
30K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Scent and delivery
2 oktober 2026
Just a night of bad luck I rather not…
Just a night of bad luck I rather not chat about it. not your fault I will come back. I wanna get a room in hotel. I love your casino and all your helpful friendly staff. peace .William fitzpatrick i
2 oktober 2026
Scent bird was able to create a…
Scent bird was able to create a fragrance that was absolutely perfect for me without me having to choose a fragrance myself that I may not have liked or it might not have suited me. All I had to do was just answer a couple questions about scents I like and they took that data and made the perfect fragrance for me. Not only did I love it's scent and the way I felt when I was wearing it, my boyfriend loved it too. It made him want to be extra close to me the whole time it was on me. He couldn't get enough of me!
3 juni 2026
That Your Detailed information will help you find Your Exactly what you are looking For 😉
YOUR Professionalism is Neccessary to Understand the Details of your Products...👍🏿
9 oktober 2026
Love the scent 😍 💕 💖 will be continuing…
Love the scent 😍 💕 💖 will be continuing with my account
2 oktober 2026
Good way to sample different fragrances…
Good way to sample different fragrances before you spend a lot on a bottle of cologne you’re not gonna use
2 oktober 2026
Love the selection
Love the selection, sizes and price. Also, the website is easy to maneuver.
9 oktober 2026
Scentbird is great!!
Scentbird is great! You get the opportunity to experience expensive high class scents at low class price 😄I have only been with them for a few months and my biggest problem that I've had is trying to figure out what scent to have sent that month!
1 oktober 2026
Scrntbird easy to set up and it is nice…
Scrntbird easy to set up and it is nice to have.
8 oktober 2026
Never received the subscription scent or free atamizer and gift that was promised!
I love the scents but the only products I received were the ones I ordered separately from the subscription never got the one I picked with any free gift for starting a new subscription... pretty disappointed.
2 oktober 2026
Fire cologne
30 september 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
I ordered product from restarting my…
I ordered product from restarting my subscription. I was charged 10.71 for my first one never received it. I was charged 19.21 for the second one and never received that one either. Both times they said it was delivered it was not.
I sent them copies of my charges
They say I don't have an account. They are not a reliable company.
3 oktober 2026
Review zonder uitnodiging
Antwoord van Scentbird
We're sorry that both shipments were marked as delivered but never received, and that you've had trouble getting assistance. We understand your frustration.
Please contact us at support@scentbird.com with your payment details so we can locate your account, investigate both shipments, and help resolve this. We apologize for the inconvenience.
Antwoord van Scentbird
We're sorry to hear that you experienced difficulties canceling your subscription. We understand how frustrating this must have been.
We can confirm that your Scentbird subscription has been successfully canceled, and you won't incur any further recurring subscription charges. We apologize for the inconvenience and appreciate you giving Scentbird a try.
The product is good and the delivery…
The product is good and the delivery was prompt scent bird.
2 oktober 2026
The scent is okay but I think I would…
The scent is okay but I think I would like different
1 oktober 2026
Glad I made the decision to join Scent Bird.This is my first month so I have only…
This is my first month so I have only received one scent and I love it. I am also pleasantly surprised by the size and looking forward to the next one which is said to be on the way.
8 oktober 2026
Antwoord van Scentbird
We're sorry to hear that the fragrance you received was too strong for your liking. We understand that scent preferences are personal, and not every fragrance will be the right match. You can explore lighter fragrances using our fragrance filters and update your queue to better match your preferences. If you'd prefer to discontinue your subscription, we completely understand. Please contact our Customer Experience team at support@scentbird.com, and we'll be happy to assist with your cancellation.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.