School Space Reviews 62

We are really grateful that since Danny on board to manage our bookings, he helped us resolve a lot of issues, everything goes much better than expected, especially he has ensured we still have bookings during exam closure time, which won't be happening without his effort and care about the clients! It is always a pleasure to communicate with Danny, really appreciate his help!

Very helpful, professional and smooth

Brandon at School Space was very helpful from the very start of our enquiries about the hall through to completing the booking. He supported us throughout the process, helped confirm storage arrangements, and ensured our profile was set up correctly. The whole experience was smooth and well-managed thanks to his support.

Pleasant to deal with and quick and easy
to set up an account,Clive was very helpful and efficient in helping us with this. He was super quick at responding to emails.

We return to this venue every year for our big community event because the facilities are excellent and Clive is absolutely brilliant. From the initial booking to the end of the event, his support makes the entire process so much less stressful. We couldn’t ask for a better experience—highly recommended! Clive, thank you for going above and beyond every single year. See you in May.

The school has a great booking team who are making things easier for customers to book their space with ease. Especially Himayat whose support is beyond description.

School Space were very responsive to my emails and supportive throughout the process. So far, I have no complaints and would recommend them.

Clive was so lovely to work with.
He made the whole process smooth and easy, from the booking, all the way through to the end of our event.
Thank you Clive and your team!

I've had mixed levels of service from School Space over the past couple of years. But I want to acknowledge Clive H for going above and beyond for me last week when I had otherwise got lost in the shuffle. Thank you, Clive! You understand good customer service.

Clive was really helpful and the process of a booking a space was so easy and straightforward. He replied to my messages very quickly and helped me book my venue with ease.

Brandon, is very helpful, knowledgeable about the subject matter and takes his time to explain things to ensure every questions asked is answered. Also, responds to enquiries promptly. He's an asset to his corporation.

School Space is extremely luckily to have someone like Himayat in their orgonisation. From day 1, he answered my questions with clarity and depth. He was always available for a phone call and even made time for us to visit the venue in advance, showing us around and answering specific questions with expertise. I have worked with many other venues/booking teams, this one with Himayat was extremely smooth and informative. He has a very bright future ahead of him.

I am a new Customer and so far they have been very professional!

Terrible customer service ! I have been a customer of this company for five years. However, the experience has been consistently poor for the past year. Booking cancellations are frequently made at short notice due to staff shortages. Furthermore, the customer service is slow and unhelpful. Despite the high cost of their service, the quality is subpar and requires qualified staff, particularly in customer service. I would not recommend this company and will likely cancel all my bookings.

Christian had been most helpful assisting us with our recent bookings.

We already hire one venue from School Space and we have had no issues to date only great assistance .

Christian dealt with our booking and he was nothing but a great help to us! We run a non profit called Endoiiment Community where we run fitness and wellbeing sessions for adults suffering with mental health, grief and unemployment and Christian helped us programme our brand new sessions for the new year. Christian was very solution minded when problems arised and helped navigate our restricted budget with a positive attitude.

I’ve never complained about anything in my life…until I’ve had to deal with Schoolspace. Their constant incompetence has had a massively negative impact on my business.
My fitness company were happily booked into Carshalton High Girls School for 7 years. Schoolspace then decided to take on further bookings in other areas of the school on the same night (which they’re perfectly entitled to do). But when the car park got busy as a result, they decided to kick us out, and move us to a different school. Since moving to Nonsuch Girls we’ve had 23 occasions in a year and a half where they’ve cancelled our booking with little or no notice, as the school had an event in their calendar which Schoolspace hadn’t checked.
I’ve had countless emails and phone conversations trying to calmly explain the situation, but have been ignored or dismissed every time.
We used to average 130 people per class on Thursdays. With all the inconsistency caused by Schoolspace, we’ve gradually decreased to about 70-80 people. Essentially, Schoolspace have lost me almost 50% of my Thursday clients, causing me to suffer financially, and just as importantly, mentally and emotionally too.
The really painful thing is…they do not seem to care one bit.
Avoid using them at all costs.
Ant (Antics Fitness)

They were generally kind and responsive. Few viewings successfully arranged before the event, while in one of them there were miscommunication with the venue. Securities are not aware of the viewing and didn't allow me to go in. Stood outside the gate for around 15 minutes until problem solved. Lots of technical problems with the venue on the day of event and School Space staff couldn't help as they are not familiar with the venue.

When it came to running through everything on the call Emily was incredibly helpful and clear with bundles of EQ, just made it really easy to understand. We’re yet to make the booking but confident we will do. Honestly very easy 10 minute call and had everything I needed to make a decision.