Absolutely shocking customer service, if I could leave a zero out of five I would. Phone never answered, emails not replied to, website chat always shows error sending them a message, don't respond on... Toon meer
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Lees wat reviewers zeggen
We ordered 2 bottles of Portnockie Whisky in 2022 and have still not received the whisky. We have tried on numerous occasions to contact this company to no avail. We have managed to speak to someone... Toon meer
Have been shopping here now for a few months, i have seen some old negative comments however i have now just had my 6th order each one has arrived well packaged. I have just bought 3 talisker skye's a... Toon meer
Hopefully you are reading these reviews before placing an order with Scotch Whiskey World and come to the wise decision to shop elsewhere. Unfortunately I only read them after I placed an order a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Scotch Whisky shop, auction and competitions.
Contactgegevens
48 West George Street, G2 1BP, Glasgow, Verenigd Koninkrijk
- 0141 266 0101
- info@scotchwhiskyworld.com
- scotchwhiskyworld.com
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Ordered a bottle of Macallan 12
Ordered a bottle of Macallan 12, arrived promptly, exceptional service and well packaged. Can't fault the service it has been delivered perfectly for my birthday today.
Completely fraudulent company
Completely fraudulent company. Placed an order which did not arrive. Replied to my first email saying it was at the bottling plant. All further emails ignored, phone not answered. Got my money refunded via credit card. Still receiving promotional emails. This is a pure scam, avoid at all costs.

Antwoord van Scotch Whisky World
AVOID Bogus / Fraudulent company AVOID
Hopefully you are reading these reviews before placing an order with Scotch Whiskey World and come to the wise decision to shop elsewhere.
Unfortunately I only read them after I placed an order and have lost several hundred pounds to these scammers.
The company is NOT located in Glasgow. In fact nobody appears to know where they are physically located.
There telephone has been disconnected and their info@ and sales@ email addresses are not supported on any domain.
Your money will be taken through the web site but you won't receive your whisky and won't be able to contact the 'company'.
Completely fraudulent.
PLEASE DO NOT PURCHASE FROM THIS SCAM…
PLEASE DO NOT PURCHASE FROM THIS SCAM FRAUDULENT COMPANY.
THIS IS 100% FRAUD SO BEWARE, YOU WILL NOT RECEIVE YOUR ITEM.
Ordered a bottle of the Portknockie…
Ordered a bottle of the Portknockie release 27 September 2022 and despite numerous e-mails and phone calls, even offered to accept a equivalent bottle. their choice but still nothing. If only they would answer any queries, then at least I would know what's going on but no communication what so ever. Not Happy
Scotch Whisky World
After purchasing the first Portknockie whisky, and both Gins it all went wrong. Like the other reviews here, money has been taken for the Portknockie Harbour Series more than 12 months ago. Then nothing. No reply to emails, calls or direct messages. This is now beyond a joke. Trading Standards to be involved and legal advice to be taken. If only Scotch Whisky World would communicate, even if it's bad news.
DO NOT USE SCOTCH WHISKY WORLD.
This is the biggest scam company in….
This is the biggest scam company in scotland, won't reply to anything, ran away from their unit in anniesland, takes everybody's money, won't send goods, I paid 255pounds last July for 3 bottles of portknockie, never sent, just thieves, need to be found and jailed, SCUM OF THE WHISKY TRADE,please don't give money.
Order has failed to arrive
Order has failed to arrive after several weeks and all attempts at contacting the company have been met with silence. No response to email and no answering of the phone.
Do not buy from them
Do not buy from them, they have not sent me my 3 bottle set . They don’t respond the emails
Absolutely disgusting to do this and are still selling whisky
I paid £255 in July for 3 bottles of…
I paid £255 in July for 3 bottles of portknockie, was to be bottled in AUGUST, NINE MONTHS later, still waiting, won't reply to me, ABSOLUTE SCUM, WE NEED TO REPORT THIS AS THEFT.
Scam or scum not sure what description…
Scam or scum not sure what description to place first. Tried to get money refunded through my bank. But no joy there either. The amount of security and checks done these days. Yet these criminals sail on by. Impossible to get hold of them, the owner must be a proper 💩 🏠
Absolute disgrace
Absolute disgrace. Do not buy anything they are a complete fraudulent company. Would love to be there when karma hits them. Shame though that banks do not get together with police to close these scum down before they rip more people off.
Same as everyone else
Same as everyone else. Ordered, paid, nothing.
No delivery, no communication, no nothing
What can this company do
What can this company do : for starters try to deliver when they take the order and the cash , I have emailed and filled in their on line enquiry for to no avail. They seem to be a shower of sheisters.
So unless I receive a refund or the whisky that I have ordered ( order’s deliver in 3 to 4 days they promised) 4 weeks I’ve been waiting now .
Do not purchase anything from Scotch…
Do not purchase anything from Scotch Whisky world, if you have done so hopefully you used your credit card so you can make a fraud claim otherwise your money is gone!
All was going well and I did receive some of my initial orders but some orders where missing items and when my pre-orders started not turning up even though the pre-orders had been bottled & released to market my alarm bells started going off! No one would pick the phone up or reply back to my voicemails or emails. Like others I even turned up to their stated addresses in Glasgow but they had fled the premises.
The only way I could get someone to actually contact me was by pestering there charted accountants in Glasgow for a number which got me a very quick email response from Sonia but I still never got my refunds which Ashley agreed to refund by bank transfer, therefore, I have had to claim against SWW for 4 orders amounting to over £1000 though my credit cards frauds department.
Via company’s house I found the following information on Scotch whisky world, it trades as “Hoteru Kojo LTD” SC 708505 owned by a lawyer under the names of Mr Deepak Rai Bali & Anita Bali. The delivery’s I did receive were sent by Gaurav Rai Bali.
Wish everyone the all the luck in getting there refunds.
My rating would be minus one if I…
My rating would be minus one if I could. I ordered in June for estimated delivery August. No order, no refund and no response to emails and phone calls.
Scotch whiskey world is a con and I’ve reported them to the U.K. fraud office. Disgraceful their website is still live and taking orders.
They also delete negative reviews off their social media to try and hide the disgruntled customers.
ordered last may 2022 whisky has never…
ordered last may 2022 whisky has never arrived they are still advertising today the same bottle saying it is a stunning bottle of glen moray the only stunning thing about this company is that they are still allowed to advertise or trade bunch of con men do not use
They don't deliver the goods
They don't deliver the goods, they don't reply to emails nor the telephone. £166 ordered 14th December and since nothing
Just don't order from them
DO NOT BUT ANYTHING FROM THIS SITE
DO NOT BUT ANYTHING FROM THIS SITE! Absolute total scam, been calling and emailing for weeks. Got one response from someone called Ashley , saying they would revert to me in the morning. Nothing since that. I’ve raised a dispute with my bank to get the money back.
Avoid
Avoid. I cancelled a pre order I had placed and they did not refund the money (£95), despite numerous calls / E mails / using the contact form. Do not use this company.
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