Scotch Whisky World Reviews 

Inaccurate inventory/product list. Erroneous order dispatched email. No delivery. Order cancelled. Zero communication of order status despite attempting to make contact by email, phone, facebook, google maps. Only consolation star was for issuing refund without me asking (well I couldnt even if I wanted to!)

Excellent value for money, super fast delivery, exceptional product 5*

The worst
Do not use, I am still awaiting my refund, They have no customer care at all. I had to phone three times to ask where my whisky was ? They eventually told me they didn't have it in stock. They don't respond to emails, comms is terrible. Three weeks on and still awaiting refund, So be warned, I will never use this firm again !!!!
How unbelievable, you can reply to bad feedback so quickly. When i have not had one reply to numerous emails and phone calls to you. Such a shame it has had to come to this. If you do look in to the matter you will see i have given you plenty of chances to reply, before it came to me leaving bad feedback. Looking forward to your response.
For your reference - [Order #6986] (9 May 2021)

Problem with my second order this was soon resolved by customer service

Last bottle a bit strong at 45%proof but my fault,missed free glass off my last order but received a whisky world glass within a week.will definitely be ordering more soon

Only able to purchase Hall &Bramley elderflower gin online- this trusted supplier provides excellent customer service and superb delivery time- rec my order within 48 hrs. Exceptional prices. Kept informed at each step. Excellent service would def recommend

The best packed package I have ever received. Order arrived on time with a tracking code from Royal Mail. Always have some great deals.

Good choice. Easy ordering. Nice bonus getting two glasses. Fair prices. Something for everyone. I will buy again.

Excellent service and excellent delivery time!

Excellent service, delivered as informed, packed very well.
I buy whisky to sell for charity in local pub, and the price I paid for the four bottles was outstanding and with free gifts as well, and obviously paying low prices generates more profit for the charity we are supporting this year.
Could not have been better

First time I have used Scotch Whiskey World superb service, prompt delivery highly recommended

Kept on getting additional emails that I already received, telling me that I hadn’t completed my when I had. Emailed and had correspondence with Ashley and said they put whisky glasses in my order. I ended up buying 4 bottles of whisky over £100 but over 2 different orders, hence the reason I bought 4 bottles because of the emails I received. So not happy at all!!

Ordered 4 bottles on the night of your first tasting. Took a little long for the order to arrive. Just under 2 weeks. Had to chase reason why. Stock issues. Would have been nice to have been told this rather than chasing it up as they were somewhat difficult to get a hold of.
Very well packed.

Ran a whisky tasting event that was pretty good and I put an order in on the back of it. Sent me an email 3 days later saying the order was complete and took payment. I asked when I could expect the delivery but didn't get a reply. Chased again a week after ordering only to be told that they were in fact out of stock. Said they'd send me a minature to compensate for the hold up however that wasn't included when the goods arrived 10 days after ordering. I did get what I ordered though. All seems a bit chaotic and probably won't take much for it to all go wrong. On that basis, unlikely I'll order again.

Great product. Quick delivery. Good communication. 👍

Great products at great prices. Delivery time faultless. Service, ease of ordering and value for money. Highly recommended.

The packetage was poorly put together, apart from that all was ok