SDL Surveying Reviews 1.538

Terrible company. They carried out a survey for our buyers and have damaged the property in the process. They have broken the loft hatch. Now they are just ignoring us, I imagine in the hope we go away.

Zero responsibility or accountability. Considering they are trying to provide a professional service they do not act like it.

If your buyers are forced to use them by the bank, like ours were, ensure they are monitored at all times.

They may well give the bank a good service but their conduct has been appalling.

If you are not forced to use them I would definitely go elsewhere.

Tommo was extremely friendly and very professional..

Polite
Courteous
Chatty
Pleasant

A very professional service.
A very friendly and knowledgeable surveyor.
Highly recommend for future clients.

I recently used SDL for a Level 2 survey, and I couldn't be happier with the experience. Our RICS surveyor, Scott, was incredibly friendly, approachable, and happy to answer any 'silly' questions I had.During our call, Scott walked me through all the findings in the report, taking the time to explain everything clearly and patiently. I highly recommend Scott to anyone looking for a reliable, professional, and genuinely helpful surveyor!

The surveyor was very professional, friendly and was a pleasure to deal with. I was very impressed with his attitude and knowledge.

Very polite and very friendly. Very professional too.

A smooth, professional and friendly service. Our valuation was done with no bother to us at all. We would 100% recommend

Experienced surveyor, with good communication skills

On time, good communication, and nice

Very smooth. Good communication and easy to read survey.

Joke of a company. Valuation book on for 1st June they cancelled as the person to conduct the valuation was sick. The next slot available is 15th June they have now cancelled this as the surveyor has left as no one to do it. Now booked for 26th June. All in all a 4 week wait just for a valuation! Now in danger of losing the house. Avoid at all costs.

Payment was taken immediately, Visit was booked quickly no complaints….however it took over 3 weeks before the report came in….i had to chase them up 3 times for the team to push the surveyor to publish. Expected better.

I had a great experience with SDL Surveying . Booking was straightforward and they communicated clearly with me throughout the process. The surveyor was punctual, polite and throughly professional. The resulting report was detailed and gave me total piece of mind.
Thank you to the team for making a stressful process to much easier.

Today we received our Level 2 Home Survey, conducted by Paul Fieldson, and we have been extremely impressed with both the quality of the service and the depth of the report provided.

Paul was professional, knowledgeable and approachable throughout the process. During his visit to the property he inspired confidence that we had chosen the right surveyor for the job, taking the time to explain his approach and answer our questions clearly.

The final report was thorough, detailed and easy to understand, highlighting both areas requiring attention and the overall condition of the property in a balanced and professional manner.

We would highly recommend Paul Fieldson and SDL Surveying to anyone seeking a home survey and would not hesitate to use their services again in the future.

Recommending SDL for survey

Booked in a valuation with SDL for a 1 bed flat purchased 18 months ago through home move, they down valued it by over £21,000 and the comparisons were all old flats in a less desirable area nearby, no real comparison to the flat I am trying to sell which is situated on the edge of the town in a large new build estate. Very disappointed, the surveyor arrived, didn’t identify himself or introduce himself, just looked around for a few minutes, took measurements and photos and then left within 5 minutes after showing up an hour and a half after the 2 hour slot. Would not recommend.

My daughter’s buyer’s lender commissioned SDL to carry out a mortgage survey. The surveyor valued her property (a well-kept end terrace) at £0. My daughter subsequently lost her buyer. The surveyor claimed both ownership AND rental in the area was ‘poor’ (clearly everyone who lives locally are squatters then…). Identical properties in the same row sell and rent well - there is non-disputable evidence of this. Raised a complaint with SDL directly (using the customer relations link mentioned by someone else in this thread). Was told politely to not contact them again as we didn’t have any authority to do so. Sellers are losing their buyers due to inaccurate and ignorant surveying, and will continue to do so while incompetent surveyors are protected by their employers.

Thank you for your service, you all did my job very quickly and efficiently thanks