SDL Surveying Reviews 

1.564
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My mortgage provider used this survey to perform a valuation so I didn’t use them directly but had some questions about the survey. Emma answered immediately (on a Saturday as well) and went abov... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Surveyor arrived to value our house. He had brought his son with him who was on ‘work experience’. For the ten minutes it took him to value our house the surveyor paid more interest to his son t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'm sorry I didn't get the name of the woman but she is a professional and knowledgeable in line of her work i like the way she explain every answer of my question. And thanks to her she makes me fee... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The date I was given was weeks away, but once I explained how urgent it was they went all out to get the appointment moved. Great communication, professional survey carried.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoedinspecteur
  2. Gecharterd landmeter
  3. Taxateur onroerend goed

Geschreven door het bedrijf

Established in 1989, SDL Surveying is the UK’s largest independent provider of mortgage valuations. It works with most major lenders in the UK, managing c.208,000 valuations per year. Alongside lender valuations, the business also provides RICS-approved home surveys for independent customers. If you require one of these services, please get in touch today. Alternatively, if you require any further assistance relating to a valuation or home survey that we've already completed, please contact us at customerrelations@sdlsurveying.co.uk.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,5

Alle reviews

(1.564)

236 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The guy who came round was very down to…

The guy who came round was very down to earth and ultra professional. He was very chatty with the wife and was just a normal bloke doing his job with no airs and graces at all. He knew his stuff, was very knowledgeable about the area and was in and out in no time at all. Never minded the dogs too which was good. Thanks SDL, top service

30 maart 2026
Review zonder uitnodiging
Logo SDL Surveying

Antwoord van SDL Surveying

Hi John,

It's great to hear that the surveyor that attended the property was friendly, personable, and professional. We're glad that you found him to be knowledgeable about the area and that he was efficient.

We appreciate you taking the time to leave a review!

Kind regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

Very respectful

Very respectful. check throughly and done quickly too

31 maart 2026
Review zonder uitnodiging
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Antwoord van SDL Surveying

Hi Shristi,

We're glad to hear that the surveyor was respectful and that they were thorough and efficient at the property

Thank you for leaving a review!

Kind Regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

Surveyor Review

The surveyor turned up on time and briefed me on the process. He asked a few questions and was very polite.
He looked around the house and took measurements and photos where they were needed.

31 maart 2026
Review zonder uitnodiging
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Antwoord van SDL Surveying

Hi Phil,

It's great to hear that the surveyor was polite and courteous at the inspections and he was able to brief you on the process.

Thank you for taking the time to leave a review!

Kind regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

On time

On time, quick and easy.

31 maart 2026
Review zonder uitnodiging
Logo SDL Surveying

Antwoord van SDL Surveying

We're glad you were happy with the service, thank you for leaving a review!

Kind Regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

Efficient, polite and timely

A very nice, polite surveyor who carried out the valuation promptly.

31 maart 2026
Review zonder uitnodiging
Logo SDL Surveying

Antwoord van SDL Surveying

Hi Peter,

We're pleased to hear that you found the surveyor to be polite and prompt.

Thank you for leaving a review!

Kind regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

Nice gent who valued.

Nice gent who viewed and valued my property.

31 maart 2026
Review zonder uitnodiging
Logo SDL Surveying

Antwoord van SDL Surveying

We're glad to hear you were happy with the surveyor that attended the property.

Thank you for leaving a review!

Kind regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

All good

All good, polite and professional

30 maart 2026
Review zonder uitnodiging
Logo SDL Surveying

Antwoord van SDL Surveying

We're happy to hear that you were pleased with the service, thank you for leaving a review!

Kind Regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

A survey was organised with sdl through…

A survey was organised with sdl through nationwide. Communication with them was good through a message system then a phone call to rearrange the date given as I would be at work through the week. The next available saturday was organised and a time given. Dean turned up at exactly the time slot given, was friendly and went about his job with no worries. A mesage was then sent out the next day saying the survey had been handed over to nationwide. All in all a good experience.

28 maart 2026
Review zonder uitnodiging
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Antwoord van SDL Surveying

Hi Chris,

We're pleased to hear that you were happy with the communication you received throughout the entire process and that our team were able to help organise a time that worked for you for the appointment.
We're glad that Dean was punctual and the job was carried out and submitted efficiently.

Thank you for taking the time to leave a review.

Kind Regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

Fast and efficient service

Fast and efficient service, arrived when he said he would.

26 maart 2026
Review zonder uitnodiging
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Antwoord van SDL Surveying

It's great to hear that you were pleased with the service you received and found the surveyor to be efficient.

Thank you for taking the time to leave a review!

Kind regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

Tanya was lovely

Tanya was lovely, came and carried out the survey to the property. Very kind and polite

26 maart 2026
Review zonder uitnodiging
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Antwoord van SDL Surveying

Hi Brie,

Thank you for leaving a review! It's great to hear that you found Tanya to be kind and polite.

Kind regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

Paul called prior the survey taking…

Paul called prior the survey taking place to make me aware he was attending and to give him a call back on that number if I had any questions once I'd received the report back. The report was efficient and detailed and Paul Fieldson was happy to answer any questions when I did call back.
Would recommend again,

23 maart 2026
Review zonder uitnodiging
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Antwoord van SDL Surveying

Hi Eleanor,

It's great to hear that you were happy with the communication you received from Paul pre and post appointment. We're glad he was able to answer all your questions and you were pleased with the overall service.

Thank you for taking the time to leave a review!

Kind Regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

SDL Surveying

I had a visit from Gareth Leeman at SDL Surveying today for my remortgage valuation. He was absolutely brilliant—very professional and polite. He made the whole process quick and stress-free, which I really appreciated. Gareth is a fantastic representative for SDL and I’d highly recommend him

18 maart 2026
Review zonder uitnodiging
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Antwoord van SDL Surveying

It's fantastic to hear that you were pleased with the service you received and that Gareth was able to make the process quick and stress-free.

Thank you for taking the time to leave a review!

Kind regards,
SDL Surveying

Beoordeeld met 1 van de 5 sterren

Crooks - avoid

I recently purchased a large (and expensive) property and decided to invest in a Level 2 survey for peace of mind. It cost around £1,000 — but unfortunately, it turned out to be money wasted.

The report came back stating there were no concerns. Naturally, I felt reassured and moved in expecting everything to be in good condition.

That couldn’t have been further from the truth.

Since moving in, I’ve discovered multiple issues that were completely missed. The most serious is significant damp in my son’s bedroom coming from the roof. A builder has since confirmed this is a long-standing issue and should absolutely have been identified during the survey.

What’s worse:

* The survey report explicitly states there were no issues with the roof or chimney.
* The previous owner confirmed that a prior buyer had flagged this exact issue in *their* survey before pulling out.

So this was clearly not a new or hidden problem.

I raised this with SDL, providing evidence, but they have done everything possible to avoid taking responsibility. It feels like they’re quick to take your money, but the actual inspection is superficial at best. I’ve even been told the surveyor barely entered the loft — despite it being fully boarded and easily accessible.

I am now pursuing this through the small claims court on my solicitor’s advice.

I’m sure I’ll receive a standard corporate response directing me to their complaints process — which I am already following — but I want to warn others:

If you’re considering using SDL, please think again.

This experience has been incredibly stressful and costly, and it could have been avoided with a thorough, professional survey.

Avoid.

9 maart 2026
Review zonder uitnodiging
Logo SDL Surveying

Antwoord van SDL Surveying

We're sorry to hear you were unhappy with the service provided.

We understand your case is currently under review with our team, so we have passed on the contents of your review and we will continue to communicate with you through that channel as appropriate.

Kind Regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

Quick and easy.

27 februari 2026
Review zonder uitnodiging
Logo SDL Surveying

Antwoord van SDL Surveying

It's great that you were please with the service, thanks for leaving a review!

Kind Regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

A pleasure to deal with SDL.

Had the pleasure of dealing with Leanne G from SDL twice now for level 2 home buyers surveys and we are blown away with the amount of time Leanne spent going through queries surrounding the survey months after she completed her property report. She is a credit to your company and I can honestly say if I’m ever in a position to need a home buyers report in the future, I would only go back to SDL with the service we received from Leanne alone.

10 maart 2026
Review zonder uitnodiging
Logo SDL Surveying

Antwoord van SDL Surveying

Hi Joshua,

It's fantastic that you were so pleased with the surveys Leanne conducted for you. We're happy to hear that she was able to go above and beyond in answering your queries and she delivered such an exceptional service.

We really appreciate you taking the time to leave a review!

Kind Regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

Recommend

The company were very flexible and offered an earlier appointment time to suit our circumstances.
Surveyor was friendly and professional. It was very informative as he explained how the survey was completed

5 maart 2026
Review zonder uitnodiging
Logo SDL Surveying

Antwoord van SDL Surveying

Hi Megan,

Thank you for taking the time to leave a review!

It's great to hear that our team were able to accommodate you with an earlier appointment time and that you found the surveyor to be friendly and informative.

Kind Regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

Lindsey was amazing

Lindsey came to survey the house and was absolutely fantastic. She had such a professional and kind manner in all that she did, she was thoughtful considerate and exceptionally polite. She was great in making sure she worked round our baby napping. We couldn’t recommend her services more!
What a joy she was welcoming her into our home. We felt in very good hands.
Thank you

2 maart 2026
Review zonder uitnodiging
Logo SDL Surveying

Antwoord van SDL Surveying

Hi Roxanna,

It's wonderful to hear that you found Lindsey to be so professional, kind, and considerate. We're glad that she was able to carry out the inspection with minimal disruption!

Thank you for taking the time to leave a review!

Kind regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

Great service thanks 🙏

Great service thanks 🙏

6 maart 2026
Review zonder uitnodiging
Logo SDL Surveying

Antwoord van SDL Surveying

It' great that you were pleased with the service you received, thank you for leaving a review!

Kind Regards,
SDL Surveying

Beoordeeld met 5 van de 5 sterren

The gentleman that came out was very…

The gentleman that came out was very knowledgeable and made it a pleasurable experience

5 maart 2026
Review zonder uitnodiging
Logo SDL Surveying

Antwoord van SDL Surveying

Hi Colin,

We're happy to hear that you found the surveyor to be knowledgeable and that you were pleased with the overall service.

Thank you for leaving a review!

Kind regards,
SDL Surveying

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