Seajets Reviews 305

Our trip on Seajets Supercat boat from Santorini to Mykonos was incredibly disappointing and far from what you'd expect when traveling between two of the most upscale destinations in Greece.

First of all, the boat is dated, cramped, and frankly uncomfortable. It felt more like a neglected ferry from decades past than a service that justifies a €90 ticket for a trip under two hours. The seating was tight, the interior poorly maintained, and the overall experience had none of the standards you'd associate with either EasyJet or these iconic islands.

For that price, you'd expect at least a clean, modern vessel and a smooth, enjoyable ride. Instead, the Supercat felt like a cost-cutting afterthought. It’s disappointing that such a subpar service is what connects two of the most beautiful and high-end destinations in the Aegean.

Greece deserves better. Tourists deserve better. I would not recommend this boat to anyone, and I sincerely hope Seajets reevaluates the quality of their fleet for these popular routes.

Cette compagnie ne respecte pas ses horaires : 1h de retard pour un trajet de 3h30, ce qui complique fortement notre organisation. Aussi, si vous avez le malheur d’être assis sous la clim, bonne chance car un rhume pendant les vacances c’est pas ce qu’il y a de plus agréable.

Took a day trip from Skiathos where we were staying to Alonsissos on a seajets ferry ( 2nd time of using seajets from Skiathos ) unfortunately on our return trip we failed to disembark at Skiathos, not sure how but we did. I approached the reception desk to be told we were going to mainland Greece and there was no return ferry to Skiathos until the next morning. The man in charge at the reception desk onboard the ferry was amazing, he sorted us somewhere to stay and even took us there, the lady at the place we stayed even sorted us a taxi for our return to the port. I cannot praise the seajets gentleman enough for what he did for us, what could have been very upsetting turned into a nice experience. Thank you Sea Jets, you're lucky to have such a wonderful dedicated and kind member of your team in charge

The ferry service from Piraeus to Syros is consistently delayed, making the advertised duration highly misleading. More critically, the customer service is virtually non-existent. If you're hoping to change your tickets, follow up on a query, or get assistance of any kind, you're likely to be left completely unsupported. Travelers should be aware of these issues before booking.

I paid the premium for a first-class seat expecting a quieter lounge and better service. Instead, my experience was closer to economy with a surcharge:
• Constant AC noise – the unit above my seat rattled for the entire crossing.
• Water dripping from the vent – the armrest and seat cushion were damp within 20 minutes.
• Crew response – friendly but uselessibwas offered relocation but to a lower class.
• Poor beverage selection – and a rip-off. By the time the trolley reached us, every reasonably priced Greek drink (local beer, house wine, soft drinks) was “sold out.” Only the most expensive imported brands were left. It felt less like scarcity and more like upselling. For a premium lounge, that borders on a scam.

Positives
• On-time departure and arrival.
• Public areas looked clean, and the Wi-Fi worked most of the way.

Bottom line: I paid nearly double the economy fare and spent half the trip standing at the café bar to escape dripping water—then overpaid for basic refreshments. Until SeaJets fixes the AC, stocks the bar properly and empowers crew to reseat passengers, I can’t recommend paying extra for first class. Economy passengers seemed to get the same ride without the added frustration.

Accueil clients catastrophique, aucun signal au port de Tourlos/Mykonos.
Nous devions prendre un Mykonos Amorgos. Mais il était en retard. À la place est arrivé un Mykonos Athènes un quart d’heure avant , lui aussi en retard.
Nous sommes montés à bord sans s’en rendre compte. Ils n’ont checké nos billets qu’une fois à bord, et nous ont dit que nous étions sur le mauvais bateau. Le bateau était… en train de quitter le quai. “Il fallait regarder le nom du bateau”, nous ont-ils dit.
Résultat : ils nous ont laissé à Tinos ou nous avons dû passer la nuit.
Personnel désagréable. Communication inexistante. A fuir !!!

Our Seajets trip from Sifnos to Piraeus was cancelled due to weather — understandable. What’s not acceptable is the complete lack of communication or support that followed. We had a flight to catch the next morning from Athens, so we booked an alternative 2am sailing with Anemos, which was not only reliable but also half the price.

Since then, I’ve emailed Seajets twice and called five times to request a refund. No replies, and each phone call ends with someone hanging up. It’s inexcusable. I understand weather disruptions, but ignoring customers and refusing to engage on refunds is unacceptable.

Ich kann von SEAJETS nur abraten. Wir sind im Juni 2025 mit SEAJETS insgesamt dreimal gefahren. Rafina-Paros, Paros-Naxos und Naxos-Athen. Alle drei Fährverbindungen waren deutlich verspätet, die letzte nach Athen kam 1:45 Std. zu spät in Athen an, so dass wir fast unseren Flug verpasst haben (trotz 4 Std. Puffer zwischen planmäßiger Ankunft der Fähre und Abflug).
Die Fahrpläne sind absolut unprofessionell gestaltet, so dass die Fähren keinerlei Puffer haben. Muss die Fähre also in einem Hafen warten oder weht Gegenwind, ist der Fahrplan nicht einzuhalten. Uns wurde auf Paros und Naxos von Einheimischen auch empfohlen SEAJETS nicht wieder zu verwenden. Sie gelten allgemein als unzuverlässig.
Zusätzlich wird man bei Abfahrt und Ankunft vom Personal über das Autodeck gescheucht wie die Schafherde vom Schäferhund.
Also i-Tüpfelchen wurde ich dann noch an der Snackbar über den Tisch gezogen. Ich wollte ein Club Sandwich inkl. Chips kaufen für 10,90 EUR laut Speisekarte, bekam dann jedoch nur das Club Sandwich, da die Chips nur für Gäste der "Platinum Class" wären. Zu Hause habe ich dann noch gesehen, dass der Mitarbeiter an der Bar mir einfach 11,- EUR von der Kreditkarte abgebucht hat. Also mehr bezahlt für weniger Leistung.

Fazit: Nie wieder SEAJETS!

Hurtig båden kunne ikke lægge til og opgav efter tre forsøg. Folk måtte købe en overnatning og nogen kunne ikke nå deres fly tidlig næste morgen.
Alle passengers fik sms klokken 13 om at båden var en time forsinket på grund af vejret. Men efter aflysning ingen besked. De kunne have sat en stor færge ind, nu de jo godt var klar over problemer med vejr.
Vi fik ingen information og måtte klare os selv.

Absolutely Disastrous Experience with Seajets – Avoid at All Costs

Our recent experience with Seajets was a complete nightmare from start to finish, and I feel compelled to warn others.

We had booked a direct ferry from Athens (Piraeus) to Koufonisia, departing at 7:00 AM and scheduled to arrive at 12:00 PM. The trip was important — we were visiting the island for just one day to view a potential wedding venue.

However, in Paros, the Seajets captain hit the concrete dock, damaging the ferry. We were forced to disembark with no information or guidance. The port was chaotic, passengers were left confused, and Seajets staff were nowhere to be found. After waiting around in uncertainty, we were finally packed onto another ferry and arrived at 3:30 PM, losing half of our only day on the island.

Later that night at 11:00 PM, we received a message that our return ferry was cancelled due to weather, with no suggested alternatives, no plan, and no support. To make things worse, they sent the message after their customer service center had closed, leaving us completely stranded. We emailed them immediately — but received no response at all.

The following morning, we went to the Seajets office hours before opening and waited in line for three hours, only to be told the ferry for the next day was already sold out. The only remaining option was to pay out of pocket for another ferry (from a different company) — a 9-hour journey back to Athens. As a result, we missed our evening flight, had to book a new one for the next morning, pay for a hotel in Athens, and spend money on airport transfers — all of which could have been avoided if Seajets had shown even a basic level of competence or customer care.

In short, Seajets is disorganized, unresponsive, and completely indifferent to their passengers. Their customer service is nonexistent, and they offer no support when things go wrong — which, judging by this experience, happens often.

Whoever is managing Seajets should seriously consider resigning or overhauling the entire operation. Until that happens, avoid this company at all costs.

Grande déception concernant cette compagnie, qui pratique des tarifs élevés mais ne respecte pas les horaires annoncés ( 50 minutes de retard et 1h 20 pour un autre trajet). Cela complique très fortement l’organisation des vacances, notamment pour les locations de voiture, les trajets vers l’aéroport ou les correspondances.
À fuir si vous avez d’autres options.
Seajet n’est pas fiable.

Retard d'une heure trente, d'embarquement à Paris impossible, car leur précédent bateau ne bouge pas du port, mais surtout 0 I formation, champions de la perte de confiance, on se croirais a la sncf

First ferry from Mykonos to Paros was great, even though it had a delay of 25min. Second ferry from Paros to Milos had a few hundred people in a space with no AC, was delayed 30min with no warning and travelled for 20min longer that mentioned on the ticket. For €80 it wasn’t a pleasant trip.

A total rip-off. Extremely overpriced and unfriendly staff. Students have to pay a surcharge if they're not studying in Greece. Disrespectful staff and not worth the money.

Departure delayed, no reason given, seats allocated in different rows… terrible avoid at all cost!

Bateau Euro champions non ! Euro retards oui !

Aucune information sur le billet concernant l'embarquement ( ancien port ? Nouveau port de Mykonos ??)

Arrive sur le quai aucune information sur le quai ou le retard il faut faire la queue à un seul guichet disponible pour avoir l'info !

Aucun panneau avec les quais ou une organisation.

1h de retard à l'aller 1h30 au retour sans nous prévenir. On est parqué comme des bœufs qui attendent l'abattage. Et vous nous demander de venir 1h30 à l'avance ?????

C'est lamentable !

Aucun dédommagement non plus AVEC UN BILLET À 87 euros aller retour Mykonos Naxos ! Vous êtes sérieux ??

Trip on June 5, 2025, from Milos to Syros, departure at 8 a.m.

We purchased both of our tickets the day before. I presented my official disability ID upon purchase and, as always, received a disability discount.
Upon boarding, the doorman refused to accept my card and demanded my passport.
On the ship, I was called upon and rudely and maliciously accused.
I demanded written confirmation that the doorman would not accept my official ID.
The doorman then inquired about my identity and then accepted my ID, all very unfriendly.

Alonissos to Skopelos and then Skopelos to Skiathos collection of voucher from port office in Skopelos, staff very helpful and very knowledgeable.
The ferries and staff on them also very good, definitely recommend.

Chaotisch, teuer...macht keinen Spaß

Des gros mufles, des bourrins . Ils sont en retard ils vous hurlent dessus gogogogogogo comme si leur retard était de votre faute. Cela dit , même quand ils sont a l'heure c'est pareil.Personne ne sourit , mais vous avez le droit à leur meilleur regard de travers. Au final ils sont juste ridicules avec leurs déguisements de personnel naviguant. En effet ils n'ont ni l' éducation, ni les manières, ne vous avisez pas d'être un enfant dans un berceau, car ça va secouer a l'embarquement et au débarquement.