Sean Hennessy Electrical Superstores Reviews 

Fridge required was a challenge to secure and I was delighted to source it via Sean Hennessy website. Web customer service - a human! - was exceptional; very friendly and sourced all info needed. On line ordering was easy and delivery followed within 24 hours. Delivery guys installed fridge and removed all packaging and the old one. Best customer service I've experienced in a long time. Thank you.

Brilliant service. Very responsive to emails. Fast delivery - we ordered at 10pm on Wednesday and had the new dryer in on Friday morning. Seán took away our old dryer, put the new one in its place, waited to see if it was functioning, and even took away the packaging. Would highly recommend.

I originally rang looking for a dishwasher with certain features that weren’t available. Maryjane was extremely helpful and came up with an alternative solution by suggesting I could purchase additional glass racks for the bottom drawer online with Espares or Amazon. I didn’t know this was possible and I thought it was a very honest and helpful suggestion rather than trying to sell me something that wasn’t right. While on the phone, I also asked about condenser dryers, which she explained are no longer available due to EU regulations. She took the time to explain how a heat pump dryer works and its benefits. She recommended an Electrolux model with a reverse spin drum and I was very impressed with her knowledge and advice. In the end I purchased both the dishwasher and dryer. Both appliances were delivered within 24 hours and Sean the delivery man was very helpful and took away both of my old appliances which made the whole process very easy. Excellent service all round. Maryjane was knowledgeable honest and so helpful and the delivery service was just as good.

I ordered a fridge from Mallow last Friday as mine had stopped working. I requested delivery ASAP as I had no working fridge and was expecting it to arrive on Monday or Tuesday of this week. To my surprise, I received a call on Saturday at 2pm to say they would be with me in a few hours. The delivery driver arrived at 5pm and even removed my old fridge for me.
I was absolutely amazed by this level of service, especially considering it was a Saturday evening and I live outside Cork City. With weekend traffic, I never expected such a fast turnaround. The whole experience exceeded my expectations and the service was truly outstanding. Absolutely amazing service, I couldn't be happier. I will definitely be ordering all of my electrical appliances from here in the future. Thank you!

Wonderful straight forward service, amazingly fast delivery and good communication throughout delivery process, very happy, would recommend without hesitation

Fantastic service, very quick delivery.

Absolute belter of a place bought a jbl speaker from here it’s a serious machine great customer service couldn’t ask for better I’m the life of the party now. Would recommend highly 👍

Bought a washing machine online but wanted to find out a bit more information on it. When i contacted their sales email I had a lovely girl called andrea inform me of anything i was confused about. She even offered to call me and went out of her way to make sure I was comfortable with my new machine! Great service and I got my washer the following day so was fast too highly recommend!

I purchased an Indesit washing machine from Sean Hennessy Electrical approximately three months ago. Since then, the machine has experienced several issues, including a pump fault that was never properly resolved.
Despite repeated attempts to get the problem fixed, the situation dragged on for almost a month without a satisfactory outcome. A washing machine is an essential household appliance, and being left without a reliable solution for such a long period was extremely frustrating.
Unfortunately, the lack of effective after-sales support left us with no choice but to purchase another washing machine today. This was an expense we should not have had to incur so soon after buying a new appliance.
I am very disappointed with the overall experience, both with the product and the handling of the issues afterwards. As a result, I will not be a customer of Sean Hennessy Electrical again and would not recommend this experience to others.

Warning! do not do business with this person and their family! sold 2 faulty units, was no help to move either in or out of business, blamed customer for issue and did not want to check because “my unit don’t do that”. tried to not pay taxes like any business should. children at the place of business working for the owners and moving products whilst others run around vehicles. uses ai slop on business website and advertisements when it is so simple to take a photo or pay another small business from another small business. when taken second machine back a man proved the first machine was leaking and was faulty probing he’s machine do in fact leak.

Bought my American fridge in Rathkeale recently. Service was great and staff were very helpful. Special thanks to Caoimhe who we dealt with and Sean who delivered the fridge very quickly. Have been shopping with Hennessys for years couldn't recommend enough!

Excellent service today in Sean Hennessy electrical rathkeale , the salesperson Lauren really helped me out and she was very knowledgeable, would really recommend shopping there , delivery also with in 24hrs

Avoid not good at all

From start to finish a great experience. No delays in delivery which was brilliant. Took my old fridge away and all the rubbish too. From Jason who dealt with us I store to Nico and Jamie who delivered I couldn’t find fault. All knowledgeable in their respective jobs and so easy and pleasant to deal with.

Had a great experience with Emma in the Shannon store, we wanted a specific style of kettle for our kitchen and she went above and beyond and sourced it for us even though it was out of stock in that store. We really appreciated the effort she went to and will definitely return again in future!

I had a really great experience ordering from this company.

I purchased a Shark vacuum online on Monday 22 December. On Tuesday, I received a voicemail confirming it would be delivered on the 24th, and later that day the driver texted to ask if delivery that evening (23rd) would suit instead.

Ordering on the 22nd and receiving next-day delivery during the Christmas period is genuinely impressive. Communication throughout was clear and helpful, and the delivery flexibility was very much appreciated.

While the website could benefit from a bit of modernising, overall the experience was excellent and I would absolutely purchase from them again.

I have purchased from the Mallow store this year and found staff friendly and helpful and prices are always competitive. Shop local when you have this option.

What a service, I ordered for delivery to Dublin on the Tuesday got a phone call from a Lovly lady on the Wednesday to make sure it was ok to deliver on the Thursday, later got a text message from the delivery guy who I taught was a bot, i replied to the text to say leave with a Neighbour if I’m not in they text me back to assure me they would take good care of the package, where do you get that these days highly recommend and will be my first point of call when I need anything in the future thanks guys

Ordered an oven, but just before it was to be delivered they noticed some damage, so they proposed a better oven and matched the price so i could still get my oven delivered on time .,very happy with their service and their pricing

I usually visit Sean Hennessy Electrical store in Mallow have done so over the years, It's a store with a great choice of items , staff are very friendly ,helpful and knowledgeable. I do like when I hear them give their own impression of an item they have purchased and its good or not so good points .Parking is also a plus ,giving one time to brouse and discuss your purchase . No need for North Cork to travel else where I can reccommend this stor highly to others .