Purchased the roundlock, which is cited as fitting 16mm chains but only has a 15mm throat, apparently the Pragmasis 16mm chain is only 15mm across the links. Discussed over email with the post sale... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent company. Amazing products. See many YouTube videos from them and independent casters demonstrating how tough these chains and locks are. Not cheap, but worth it to secure your precious bike.... Toon meer
Bedrijf heeft geantwoord
If only more companies could be like this one! Superb customer service, quick answers to emails with detailed and helpful info. Ordered products were dispatched super quick and arrived by courier with... Toon meer
Bedrijf heeft geantwoord
Chain & Padlock Both packed well and dispatched swiftly being noted on progress. The use of DPD was great as can track. Delivery instructions were followed and item left in safe place. The whole... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Beveiligingsmaterialenwinkel
- Fietsaccessoirewinkel
- Slotenleverancier
- Motoraccessoirewinkel
- Beveiligingssysteem leverancier
Over SecurityForBikes - Pragmasis Limited
Geschreven door het bedrijf
Pragmasis is a UK-based family-owned company that was established in 2003 after an attempted theft of our own motorcycles. That spurred us on to design and manufacture the highly-rated Torc ground anchor, the Protector range of security chains, the Shed Shackle, the Anti-Pinch Pin and more innovative and practical security products.
We are an ethical engineering company dedicated to the manufacture of high quality security products for motorcycles, bicycles, sheds and many other applications. Our products have achieved the highest independent certifications and have won many awards.
Quality, reliability and customer service are what drives us, with attention to detail setting us apart from others. We have always manufactured to strict specifications so we can sleep at night, confident that we are producing top-quality products.
We have a wide range of products and explain pros and cons honestly and clearly to help customers make the best selection for their individual circumstances.
We take customer service extremely seriously and always try to go 'the extra mile' to help whenever we can, happily giving advice on product selection and usage.
Just as we respect our customers, we also respect the environment and have been active in the field of wildlife conservation over many years. The company has sponsored our Alvecote Wood ancient woodland conservation project since 2007 and has provided funding and support for several other environmental and conservation initiatives.
We continue to be passionate about what we do to help people keep their property safe and to help the planet.
We are an ethical engineering company dedicated to the manufacture of high quality security products for motorcycles, bicycles, sheds and many other applications. Our products have achieved the highest independent certifications and have won many awards.
Quality, reliability and customer service are what drives us, with attention to detail setting us apart from others. We have always manufactured to strict specifications so we can sleep at night, confident that we are producing top-quality products.
We have a wide range of products and explain pros and cons honestly and clearly to help customers make the best selection for their individual circumstances.
We take customer service extremely seriously and always try to go 'the extra mile' to help whenever we can, happily giving advice on product selection and usage.
Just as we respect our customers, we also respect the environment and have been active in the field of wildlife conservation over many years. The company has sponsored our Alvecote Wood ancient woodland conservation project since 2007 and has provided funding and support for several other environmental and conservation initiatives.
We continue to be passionate about what we do to help people keep their property safe and to help the planet.
Contactgegevens
Units 6-7 Mercian Park, Tamworth, B77 4DP, Tamworth, Verenigd Koninkrijk
- 01827286267
- info@pragmasis.com
- securityforbikes.com
4,9
Uitstekend
616 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Tasse!
Se avessi saputo in anticipo che avrei dovuto spendere ulteriori 46 Euro di tasse per ritirare il prodotto, sicuramente non l'avrei acquistato. Immagino sia tutto derivante dalla devastante e sconsiderata "Brexit"... !
11 maart 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hi Vincenzo,
(Italiano) Mi dispiace. Cerchiamo di chiarire che dovrai pagare l'IVA locale ed eventuali dazi doganali locali. Temo che non possiamo fare nulla al riguardo. Siamo d’accordo con te sulla Brexit!
(English) I am sorry. We try to make it clear that you will have to pay local VAT and any local Customs duties. I'm afraid there is nothing we can do about that. We agree with you about Brexit!
Grazie/Thanks,
Steve.
Contacted the company nothing was to…
Contacted the company nothing was to much trouble, to give satisfaction, dealing with a person directly and promptly .
Best of all , advice for my application at home regarding my security was very reassuring
21 maart 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello Anthony, we were very pleased to read your review about our customer service. As a family run business, we take the quality of everything we do very seriously, and always go the extra mile when our customers need advice and peace of mind! Thanks again, Rosie
Antwoord van SecurityForBikes - Pragmasis Limited
Hello Cameron, thank you for your review and rating of our customer service and products. We always put the quality of both 'centre stage' - and we welcome your feedback! Rosie
EXCELLENT from start to finish for customer service and products
Great advice to make sure you choose the right product for your needs. Excellent range to choose from and brilliant communication as soon as the order was placed
This is the 2nd time that I’ve used Pragmasis and will be doing so again
21 maart 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello and we really appreciate you sharing your comments and rating about our customer service and products. We do all we can to help customers 'get it right' first time - David is so knowledgeable about all things bike - and we look forward to helping you in the future! Happy biking! Rosie
David reached out to me right away to…
David reached out to me right away to tell me how the order would be delivered. The product arrived as promised and is top quality.
I would definitely recommend.
20 maart 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello and thank you for your rating together with your comments about our customer service. David is so knowledgeable about bikes and of course, the delivery options etc. We are glad you loved the product quality too! Thank you for the recommendation. Rosie
Roundlock.
Excellent service from start to finish,kept informed of delivery times etc...Brilliant little chain lock quality is excellent,can't use it as disc lock on my bike as to big but no problem,fits my Pragmasis chain spot on,hopefully keeps the bike as safe as possible..highly recommend this company.
19 maart 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello Chris, thank you for submitting your review and rating of our customer service and RoundLock. This lock continues to be really popular - both for home use and for when out and about. Our customer service - headed by David - gains so much positive feedback - and we are delighted that you are so pleased. Thank you for the recommendation! Rosie
What every online purchase should be like. …
Product delivered in less than 24 hours from placing the order. Well packed with good instructions.
19 maart 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello Ian, we were delighted to read your review and rating of our customer service. As a family run business, attention to detail is key - and the instructions especially have been the subject of much thought! Thank you very much! Rosie
PRODUCT DETAILS
Excellent product, chain, padlock & anti-pinch bolt.
Delivery by DPD not so much.
18 maart 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello Timothy, We are pleased you are so happy with the products but we were concerned about the confusion regarding the house name and the post code. David did his best this end, and we are delighted that you and the security products are now together! Thank you for your review! Rosie
My fourth order of top quality locks…
My fourth order of top quality locks and chains. For anyone unsure about security for their bike, Pragmasis videos give a great insight into the most effective methods and the products are the best. Some are unique to Pragmasis which you won't find elsewhere. Much better than the locks you can buy in most shops.
18 maart 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello Andrew, we are delighted to have helped you four times and we thank you for your support and of course, the very positive feedback! The videos remain popular with our customers, and really do help to bring the products to life! Thank you for the recommendation too! Rosie
Can,t Fault Pragmasis
Great products and service from start of order until delivery.
If only other online services were as good as this.
5 maart 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello Phil, thank you for posting your very positive rating and review of our products and customer service. As a family run business, we really do strive to be the best, always happy to share advice and ensure that our customers are totally satisfied with the final outcome!!! Thanks again, Rosie
The product was delivered as advertised…
The product was delivered as advertised as per their timetable. Decent price. Happy customer.
15 maart 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello Bill, we are delighted that you are a 'happy customer' and that you found our customer service up to scratch! Thank you for posting your rating and review. We really do love to see how we are doing!! Rosie
Needed advice for securing an e-bike in…
Needed advice for securing an e-bike in a bike shed, and when out and about, to be insurance compliant. Dave was most helpful and gave relevant advice on the phone.
13 maart 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello Christopher, thank you for submitting your feedback about our customer service. David has a wealth of knowledge when it comes to bikes and security, and we always help customers get it right first time! Enjoy your biking! Thanks again, Rosie
Good customer service
Good customer service, efficient delivery & good quality product
19 februari 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello Peggy, thank you for your rating and review of our customer service. As a family run organisation, we strive to maintain a high level in all aspects of the business and we are very pleased that you are so happy! Thanks again, Rosie
Quality assured
I recenlty purchsed ground anchor, padlock and chain.
All items are of exceptional quality, and will provide peace of mind.
Speedy service and friendly communications.
I woud happily recommend to anyone who is serious about their security.
15 maart 2024
Review zonder uitnodiging
Antwoord van SecurityForBikes - Pragmasis Limited
Hello and thank you for posting your rating and review of our Ground Anchor, Padlock and Chain, together with our customer service. We are always delighted to increase peace of mind for our customers and increase the angst for the 'ne'er do wells'!!
Thank you too for the recommendation! Rosie
One of the best options out there when it comes to security
Excellent quality products, locks are thick and sturdy! Fast shipping. Highly recommended.
11 maart 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello Evangelos, We are very happy to read your review of our products and customer service. Thank you for submitting your feedback and for your recommendation!
Happy Biking! Rosie
Very helpful and quick delivery.
11 maart 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello Mark, and thank you for leaving your rating and review about our customer service. As a family run business, we do our absolute best on all fronts!
Thanks again, Rosie
EXCELLENT WELL DONE
29 februari 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello Antonio and thank you for your rating and comment about our customer service. We are delighted that you are so pleased with your Pragmasis experience!!! Rosie
No mess, Quick delivery, straight to the point
Quick delivery. Great communication regarding my order. Satisfied with the product. Straight to the point.
26 februari 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello and thank you for submitting your rating and comment about the quality of our product and customer service. We do our utmost to help customers from pre-order to post-delivery. Thanks again for your feedback! Rosie
Shed shackle
Bought and received a shed shackle from these guys, top quality parts and service, an absolute doddle to fit too, I’m a very pleased customer.. thanks so much🙏
12 maart 2024
Review zonder uitnodiging
Antwoord van SecurityForBikes - Pragmasis Limited
Hello Chris, we were delighted to read your comments about our Shed Shackle. It continues to be extremely popular with our customers and is a great product for enhancing bike security, thus peace of mind, when at home! Thank you! Rosie
great service
Had some correspondence with Pragmasis and they advised a suitable solution. Very happy with the service and the chain arrived in good time. Highly recommend Pragmasis.
26 februari 2024
Antwoord van SecurityForBikes - Pragmasis Limited
Hello Stephen, and thank you for your very positive comments and rating about our customer service. We always aim to help customers get the right solution first time round, and go the extra mile whenever needed. Thank you too for your recommendation! Rosie
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.