Sell Your Gadget Ltd  Reviews 

28
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was initially unhappy with the offer, however Sell Your Gadget took the time to call me and talk me through this. They were super professional and they listened! A very positive outcome so would hig... Toon meer

Beoordeeld met 5 van de 5 sterren

I was really sceptical about selling my iPhone15 because I had been ripped off a couple of years ago by another company. However, Sell Your Gadgets had good reviews for their pricing fairness and how... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

*** BEWARE - USE OTHER COMPANIES THAT HAVE MORALS AND ETHICS *** Charge you £12 to return the phone after undervaluing it - had my phone valued by another similar fompany eho offered way more but... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very smooth experience, very clear instructions, as soon as the phone arrived a few days after posting a notification was sent to say they had received it and the funds were paid out the same day. Ove... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoon recycle- en unlockservice
  2. ook in
  3. Mobiele telefoon reparatiewinkel
  4. Mobiele telefoon winkel
  5. Mobiele telefoonaccessoire winkel
  6. Telefoonbedrijf

Geschreven door het bedrijf

Sell Your Gadget is the UK’s trusted platform to sell used gadgets UK. We buy all models of Samsung and iPhones, making it easy for you to turn your old device into cash offering same day payment!– quickly, safely, and without hassle. With years of experience in the tech resale industry, we specialise in helping you sell used gadgets UK. We give mobile phones, tablets, laptops, and other devices a second life. Whether your gadget is new, gently used, or broken, we refurbish, repurpose, or recycle it responsibly. Each month, we process thousands of devices, helping you declutter while promoting eco-friendly technology solutions. Trust us to turn your old electronics into new opportunities – for you and the planet. Looking to sell a used gadget UK? We understand in Sell Your Gadget that selling electronics online requires trust. That’s why we offer clear pricing, secure transactions, and fast, guaranteed payments. Our simple process ensures no hidden fees, no confusing steps, and no long waits. Whether you want to sell your phone, tablet, laptop, or other gadgets, we make it safe and easy. Join thousands of happy customers who trust us to give their gadgets a second life.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

28 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(28)

28 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Professional and accommodating

I was initially unhappy with the offer, however Sell Your Gadget took the time to call me and talk me through this. They were super professional and they listened! A very positive outcome so would highly recommend.

19 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent experience

Very smooth experience, very clear instructions, as soon as the phone arrived a few days after posting a notification was sent to say they had received it and the funds were paid out the same day. Overall excellent experience.

14 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

🚫Very disappointing experience🚫

🚫Very disappointing experience🚫

I sent my old iPhone 13 to SellMyGadget after being offered £170. The phone was in pretty good condition, with only a few minor scratches, although the battery health wasn’t the best.

After my order arrived, I had to contact them myself for an update. I was then emailed to say that they had apparently found loads of scratches, dents and chips and had downgraded the phone to “poor condition.”

What is particularly frustrating is that I used a comparison site which stated that returns were free. However, because SellMyGadget have decided that the phone is in poor condition, I’m now expected to pay £12 to have my own phone returned.

I completely understand that companies need to assess devices, but I feel the condition has been exaggerated and the return policy is misleading. If I had known I could potentially be charged £12 simply for disagreeing with their assessment, I would have chosen a different company.

Overall, a very disappointing experience and I wouldn’t use SellMyGadget again.

3 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy transaction

Very easy to find out what your phone is worth, easy to return with Royal Mail collecting. Quick response and money sent. Will use again

4 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

*** AVOID AT ALL COSTS UNLESS YOU WANT TO GET SCAMMED ***

*** BEWARE - USE OTHER COMPANIES THAT HAVE MORALS AND ETHICS ***

Charge you £12 to return the phone after undervaluing it - had my phone valued by another similar fompany eho offered way more but returned the phone. These scammers offered 25% + less and when I refused stated they would charge a fee!

AVOID AND USE A REPUTABLE CONPANY THAT IS HONEST!!

26 juni 2026
Review zonder uitnodiging
Logo Sell Your Gadget Ltd

Antwoord van Sell Your Gadget Ltd

Thank you for your review.

It’s always interesting to be called “scammers” for correctly identifying that a phone contained non-genuine parts, a degraded battery, and was not in the condition originally described.

You also mention another company; as your own review confirms, they reached the same conclusion. Two independent inspections finding the same issues is hardly a coincidence.

The non-genuine parts and battery condition were inspected, verified, and explained, and you accepted the revised offer. The offer was adjusted based on the actual phone received, not the phone described.

As for the £12 return fee, this was not a surprise charge; it is clearly stated in our terms and conditions, which were agreed before sending the device.

We understand a lower valuation can be disappointing, but we can only value the phone we receive, not the one we were expecting.

Beoordeeld met 5 van de 5 sterren

Great service from Sell Your Gadget

Great service from Sell Your Gadget. The process was quick and easy, I received a excellent price for my phone, and payment was made promptly. Excellent communication throughout. Would definitely recommend and use again.

17 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Selling old phone

I was kept up to date each step of the way to notify me of what was happening. Despite having a technical issue, this felt a smooth process.

17 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Hidden costs

After receiving my phone they re-valued it at £5! The cost to return it to me was £12. I feel they should have made this cost clear up front.

6 mei 2026
Review zonder uitnodiging
Logo Sell Your Gadget Ltd

Antwoord van Sell Your Gadget Ltd

We’re sorry to see your review, however we need to clarify the situation.

You stated that the mobile phone was in excellent condition, but upon inspection it was found to have a faulty screen, a faulty battery, and a cracked home button. These issues significantly affect the value of the device and were the reason the valuation was revised.

Our assessment is based on a full inspection and testing process to ensure accuracy and fairness. We always aim to be transparent in our valuations, which reflect the condition of the device as received.

Our terms and website clearly state that return costs may apply in cases where a device is returned following a revised valuation. All devices are assessed on receipt using a standard inspection process to ensure consistency and fairness.

If you would like to discuss this further, we would be happy to do so directly.

Beoordeeld met 5 van de 5 sterren

Exceptional service and very fair pricing

I was really sceptical about selling my iPhone15 because I had been ripped off a couple of years ago by another company. However, Sell Your Gadgets had good reviews for their pricing fairness and how right I was to choose them. They paid the price originally quoted, phoned me to confirm my chosen payment method and the full amount was in my bank 15 minutes after the call. I cannot praise this company too highly for their service, courtesy and honesty.

28 mei 2026
Review zonder uitnodiging
Logo Sell Your Gadget Ltd

Antwoord van Sell Your Gadget Ltd

Thank you so much for your wonderful review. We’re especially pleased to hear we were able to restore your confidence after your previous experience. It’s great to know everything went smoothly from start to finish, with quick confirmation and fast payment into your account. We truly appreciate your trust, kind words, and recommendation.

Beoordeeld met 5 van de 5 sterren

Old phone turned into cash

Relatively straightforward to wipe and post ff old phone. Should have done its sooner! Payment received within the week.

14 mei 2026
Review zonder uitnodiging
Logo Sell Your Gadget Ltd

Antwoord van Sell Your Gadget Ltd

Thank you very much for your kind review. We’re really pleased to hear the process was straightforward and that payment was received quickly. It’s great to know we could help turn your old phone into cash with ease. We truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

Sold another old phone with them and it…

Sold another old phone with them and it was spot on again. Really easy from start to finish, no messing about and the payment came through quickly once they got the phone. Can’t fault the service and I’d definitely use them again. Highly recommended.

13 mei 2026
Review zonder uitnodiging
Logo Sell Your Gadget Ltd

Antwoord van Sell Your Gadget Ltd

That’s fantastic to hear — thank you! We’re really glad the experience was just as smooth the second time around. Consistency is important to us, so it’s great to know we’re delivering that. Really appreciate your continued support!

Beoordeeld met 5 van de 5 sterren

Great Service 👍

Was a bit dubious given that all the phone companies knock your quote down once they have your phone & don’t seem trustworthy but I need not have worried. Service was quick & friendly. I didn’t get what was advertised for my phone but expected that given that the battery wouldn’t have been as good given that it was my phone for 3 years but negotiated a good deal. Payment was in my account in minutes. Would definitely use again. Thank you 👍

10 mei 2026
Review zonder uitnodiging
Logo Sell Your Gadget Ltd

Antwoord van Sell Your Gadget Ltd

Thank you very much for your thoughtful review. We really appreciate your honesty and are glad we were able to put your mind at ease and deliver a quick, friendly service. It’s great to hear the process felt fair and transparent throughout, and that payment was processed so quickly. We truly value your recommendation and support.

Beoordeeld met 5 van de 5 sterren

Great speedy service

Great speedy service, friendly staff. Would definitely recommend.

3 mei 2026
Review zonder uitnodiging
Logo Sell Your Gadget Ltd

Antwoord van Sell Your Gadget Ltd

That’s brilliant to hear — thank you! We work hard to keep things quick and welcoming, so your feedback really means a lot. Thanks again for recommending us!

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