Sewing Machine World  Reviews 

Online order went through smoothly, queries sorted out quickly. Very efficient company. Thank you

Ordered online and you took the trouble to phone me to check confirm
we which machine I had. The person who dealt with the query was very knowledgeable and helpful.

Quick and good price. Good selection in stock

The lady who helped me test the Janome 5060 and the Bernina 335 sewing machines was knowledgeable and helpful. Nothing i asked was too much trouble. The extras i ordered followed soon after. I would definitely go back. I purchased The Janome 5060 and I am thrilled with it.

The absolute best, the lady who demonstrated what is now my new overlocker was not just knowledgeable but kind and friendly. I ordered my overlocker and it was delivered the next day, because of the what can only be described as a lesson more than a demonstration i was using the machine in less than ten minutes out the box. Highly recommend this company.

The whole team is always super helpful. Ready to advise and assist with any queries. Nothing is too much trouble for them. I am so glad they are in my area. They have helped me on numerous occasions and at very short notice. Thank you all

Steve goes above and beyond. The threader on my Janome 720 pro hadn't worked for years. Twice, with another service they tried to fix it as they said it would be expensive to replace. Steve replaced the threader with a new one in minutes and charged far less for the item. Also sorted out my air threader Overlocker...taking the time to work out what the problem was. So very grateful. Both fixed and without needing to book. Very accommodating...would highly recommend.

Everyone is really helpful. Always willing to help, and advise.

Very good service and would use Sewing Machine World again. Excellent aftersales.

The service I've received from Sewing Machine World is simply, stunningly, excellent and words cannot express just how highly I recommend them. I took in a machine which I genuinely expected to be declared 'dead on arrival', and it was resurrected, just for the cost of a service!! I'm emotionally attached to this particular machine,
and it means the world to me to have it back in full working order. Not only did they work that miracle, but when I ran into an issue using the machine, it was fixed on the spot. I am blown away by the level of expertise and service on offer.

This would be a 5 star company cross the board

Made ever so welcome when I went to view a machine before purchasing, had an issue with it just under a year later, popped along and was rectified so quickly (within the hour) to also be reassured that it was covered by warranty
Many thanks guys :)

Really great service! The staff are knowledgeable and friendly. Thank you so much for your help

My Brother machine arrived quickly and all as described. I wanted to support a local business rather than Amazon, and because they are registered with Brother as official suppliers and warranty repairers.

I was convinced that my sewing machine needed replacing as it kept breaking the thread
and wouldn't sew properly. I took it in for a service and can't believe the difference it has made, it's like having a new machine, so thanks very much for sorting it out. Viv Dominy

After a problem with my original order they went above and beyond to rectify the issue

Speedy responses to enquiry.
Helpful after service, ie ordered in a manual for me.
Great company to purchase from

Really helpful company. Everything went smoothly and couldn’t do enough. Highly recommended.

Kept updated on order. Arrived before estimated date. Only positive communication. Very happy with service.

The item came at the time they quoted.