Sexswing.com Reviews 

361
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

I was on the hunt for a sex swing that would really wow my wife- but let me tell you, the number of options out there can be overwhelming. Thankfully, I connected with Tiffany, who walked me throu... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered product October 28 was supposed to arrive 5-14 days following; November 11 product still has not been picked up at original selling point. 25 digit tracking code has been established for USPS... Toon meer

Beoordeeld met 5 van de 5 sterren

Super customer service. It’s very pleasant to work with Abby. She refunded a 2-day shipping due to unexpected weather condition that the shipment came late (not sexswing’s fault but she did it anywa... Toon meer

Beoordeeld met 5 van de 5 sterren

So far, so good! She loved the gift. The swing arrived in a timely manner and was a great sensation for both of us. Seems well designed, strong and well-built. Padding on the seat and back rest could... Toon meer

Bedrijfsgegevens

  1. Sex toy-winkel

Informatie afkomstig van verschillende externe bronnen

The internets leading expert in sex swings sales, reviews and instructions


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

361 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(361)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Accurate description

Accurate description. Shipped quickly and received in good order.
If they could include some strap positioning suggestions in the future it would be perfect.

17 augustus 2018
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Received it with no instructions

Received it with no instructions. I wrote several times trying to get them and all I got in response was it is a swing set it up like that.

11 augustus 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

????

Never recieved it

3 augustus 2018
Review zonder uitnodiging
Logo Sexswing.com

Antwoord van Sexswing.com

I just searched our server logs and It looks like your order was never processed because your payment method failed. So we never even received the order and you were not charged. I am not sure why trustpilot sent you a request for a review.

I will look into this more

Beoordeeld met 5 van de 5 sterren

Not only was my swing shipped very…

Not only was my swing shipped very quickly to my door which was within a couple days, but when I called with a question it was promptly responded to. Great service and great product. I will shop here again!

By the way... the Screamer Dual Hook Sex Swing is what we purchased and it's definitely worth the money! I also couldn't imagine a swing without a head rest. It's awesome that its included with this one. 🙂

22 juli 2018
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I need a manual of thee possible…

I need a manual of thee possible positions..I know it is really cool to experiment..but would really love a manual whatever the cost..

16 juli 2018
Review zonder uitnodiging
Logo Sexswing.com

Antwoord van Sexswing.com

Thanks for correcting that. As I said, there is a lot of information on our site about positions, installation and more in the header navigation. If there is anything else I can do to earn your stars or serve you better, let us know.

Beoordeeld met 1 van de 5 sterren

sorry but experince was bad had troble…

sorry but experince was bad had troble at check out with shiping info they would not respond after first contact had to go to payment provider and ask to have my money returned product never shiped probley do too shiping info problem payment had to be returned by payment provider would have liked to have fixed with seller but no responce after first contact I sent multiple emails trying to contact seller no responce I do understand that it was my mistake that started the problem but the dispute was cancelled after our original communication then there was no responce from you i tryed several times to contact you no responce i had to contact the payment provider by phone as i closed the case after are first communication and thay had to re-open the closed case and they returned the money as that could not get a responce from you.. I am also sorry this could not be fixed and am sorry i had problems with your check out system

13 juli 2018
Review zonder uitnodiging
Logo Sexswing.com

Antwoord van Sexswing.com

I am sorry you are not happy with our service. We try our best to work with all customers. When you placed your order you put the wrong country and were charged international shipping. 8 minutes later we received a dispute notification from the payment processor.

We offered to refund the shipping error and ship the product but in order to do that requires removing the dispute/hold on the payment. You were unwilling to do that. We can not ship an item with an uncleared payment, so we ultimately decided it was best to just cancel the order and issue a full refund approving your dispute claim.

Sorry for any troubles this caused you.

Beoordeeld met 5 van de 5 sterren

My wife was a little apprehensive at…

My wife was a little apprehensive at first.
But once she got in...😜
She honestly said I my find her napping in it some day!
As far as being a sex sling, it is OUTSTANDING!
Yes it needs set up, but I am a carpenter. No biggie.
So much easier on my body being able to stand up and not be on my knees or otherwise.
Should have bought it years ago.

30 juni 2018
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

For the price it should have included…

For the price it should have included the eye bolts

16 juni 2018
Review zonder uitnodiging
Logo Sexswing.com

Antwoord van Sexswing.com

Sorry you did not find the product satisfactory. Please feel free to visit the product page and leave a review. You left this as a review of our companies service which I hope was excellent.

Now the reasoning here is simple. About 1/2 of the products on our site do not include an eye hook. This is because the eye hook is not the only way to mount the swings. There are many ways to install a swing using different stands, straps and hardware (eye hooks for wood or anchors for concrete). The way a swing is installed is very much left as a choice of the user on how and where they plan on using the swing.

Beoordeeld met 4 van de 5 sterren

I placed an order for some items, THX ABBY

I placed an order for some items, based on their processing and shipping time. Their website states in stock items ship one to two days after it is placed. So I should have them before the weekend ordering 5 days in advance. The payment cleared the next day after I ordered. I did not receive any info after that. 3 days after the order and still have not heard anything I sent an email and placed numerous phone calls. On the 4th day I finally got a response from them, they said they have not shipped because the were not sure if I wanted all my items. They said they were trying to save me some money.

Well because I was not getting the items when I needed them I did cancel some of the extras I originally wanted. Needless to say it actually took 9 days after I placed my order to get them. They said they would compensate me for the delay and refund the items they did not ship. I did get a refund for the items I did not receive but have not got any thing else. It has been a week since then and I have again sent emails and have not heard anything. So i highly doubt I will get what I was promised and I WILL NOT DO BUSINESS WITH THEM AGAIN!!!!

So an update, they respond to this negative review but still have not contacted me. She states that they sent an email, I did not receive any email from them in my inbox or spam folder or any other folder. Funny how this representative of this company does not even look into my order. I have an email from them with the header of" Your SexSwing.com order from May 28, 2018 is complete. Within said email it gives me a tracking number and date of June 4, 2018 the day they shipped. Expected Delivery on WEDNESDAY 6TH OF JUNE. Pretty easy math and not the same she is stating.

☆☆☆UPDATE☆☆☆
They do have one fantastic employee there and I highly recommend her if you need to have any contact with them. Abby was fantastic at clearing everything up and making sure everything was done. I apologize to her for my harshness but in the end she is a great employee. Becuase of her and her alone I will do business with them again so long as she is the person I get to deal with. Thank you Abby

14 juni 2018
Review zonder uitnodiging
Logo Sexswing.com

Antwoord van Sexswing.com

Your order was received June 1. It shipped June 4. It was delivered June 6 according to tracking.

I am sorry you were not happy with our service. Often times people order extra items when they do not realize the items that are included with the swings they purchase. When we see orders like this, our policy is to email you immediately and verify that you are actually getting what you need. We did not receive a response to our email sent on shipping day for several days.. I am sorry.

Yes, it would be far easier and more profitable to just send the items and make more money, but we do not believe that is in the best interest of our customers. When we email to verify orders we believe correct, we are right about 90% of the time and save our customers a lot of money.

Or goal is to always do what we think is right for our customers. Most of the time people appreciate that.

Sorry again for your troubles.

Beoordeeld met 1 van de 5 sterren

No customer service

Received shipping number showing the 2 items purchased under that number. I received only one of the items. I Tried several times to contact CS to find out where the second item was. Several calls and emails resulted in no contact from customer service. I suspected one item may have been stolen from my porch. It showed delivered in the shipping information. Never heard word one from sexswings to tell me anyting. I ordered the same item from another vendor and it arrived in 2 days with free shipping. Gues what showed up at my door. 2 of the identical items. The item purchased finally showed up, but how was I to know it was coming from sexswings with zero customer support info. So this company cost me 350 dollars for a second sling. Neither of which can be returned.

9 juni 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, I would highly recommend this company and this product.

3 juni 2018
Review zonder uitnodiging

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