The product ordered was unavailable. Communication was quick and provided me with options. I chose to wait for product to be back in stock. Again communication was timely and product delivered quickly... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Easy to use website. Looks fantastic. Well built very solid excellent shade fabric and construction. Very pleased with purchase. Fast delivery. Highly recommend Shade Australia.
Bedrijf heeft geantwoord
Straight forward to select umbrella size, fabric colour and base connection type. Got a quick response to a query re connection of base plate option directly over top of 30mm thick stone paving . ende... Toon meer
Bedrijf heeft geantwoord
Shade Australia provided brilliant communication, fast dispatch and the delivery was exceptionally fast too. After placing my order, I realised the following day that I had not ordered enough EasyKl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Contactgegevens
17, 2565, Ingleburn, Australië
- 1800155233
- webmaster@shadeaustralia.com.au
- shadeaustralia.com.au
4,9
Uitstekend
3K reviews
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Antwoord van Shade Australia Pty Ltd
Hi David,
Thank you for the five star review based on your order with us!
We're so glad that you found our customer service to be top tier and I'm sure your new Umbrella Protection Cover will do a great job for you for many years to come!
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi Tom,
Thanks for the five stars!
We're glad that you had a great experience with us and were happy with the price of your 70% Fencemesh!
Kind regards,
Alana
Ordered on web site
Ordered on web site. Quick and easy to do. Arrived at my door in a speedy manner.
23 juni 2025
Antwoord van Shade Australia Pty Ltd
Hi Rose,
Thank you for the five star review!
We're so glad that you had a positive experience with our website and that you received your order quickly!
I'm sure your 90% Universal Handy Pack Shade Cloth will do a terrific job for your needs!
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi Karen,
Thank you for taking the time to give us a five star review!
We're so glad to hear that you found it easy to order online and that you received it quickly, as we always do our best to ship as soon as we can!
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi Sasha,
Thank you for your five star review!
We're thrilled to see how happy you are with your Shadefix Shade Cloth Strips! This is a product that is very dear to us because we recently updated the design to work better than before!
Kind regards,
Alana
Shade Australia is a great company
Shade Australia is a great company to deal with , great umbrella's ,we leave our umbrella up permanently without any problems over the years , just get a new cover every few years, also delivery is quick and easy
28 juni 2025
Review zonder uitnodiging
Antwoord van Shade Australia Pty Ltd
Hi Peter,
Thank you for taking the time to write us a lovely five star review! We really appreciate it!
We're very glad to hear how happy you are with the quality of your umbrellas as well as the service you receive throughout your orders.
Kind regards,
Alana
Very informed choice.
Plenty of information about the products and plenty of options available. Very easy to make preferred selections.
22 juni 2025
Antwoord van Shade Australia Pty Ltd
Hi John,
Thank you for taking the time to write a five star review for us based on your experience with our site!
We're glad to hear that you appreciated the level of information on our site - we're always updating our products when we find out more about them so it's great that you found it useful! We're also happy to hear you liked our wide range!
I'm sure your Shelta Savannah Cantilever Umbrella will do a wonderful job for you for many years to come!
Kind regards,
Alana
Shelia Cantilever umbrella cover
Our order/Parcel was carefully packaged and received quickly. Easy to assemble and excellent quality.
25 mei 2025
Antwoord van Shade Australia Pty Ltd
Hi David,
Thank you for your five star review!
We're very glad to hear that you received your new Umbrella Cover in good time and well-packaged! It's also great to hear that you are happy with the quality and found it easy to use - the rod is a super useful, isn't it!
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi Andrew,
Thank you for your five star review based on your experience with us!
We're thrilled to hear that you're happy with the level of communication you received as well as the value of your new Shelta Savannah Cantilever Umbrella!
I'm sure your new umbrella will do a wonderful job for you for many years to come!
Kind regards,
Alana
Would definitely recommend Shade Australia’s umbrella Cover
Made of a much stronger fabric than the original Shelta cover that came with the umbrella & a lot more space to be able to get it on & off. Would definitely recommend.
31 mei 2025
Antwoord van Shade Australia Pty Ltd
Hi Claire,
Thank you for your five star review regarding your new Cantilever Umbrella Protection Cover!
We're glad to hear that you're happy with the quality and design of the Deluxe Easireach Cover - it's certainly a game changer when it comes to protecting your umbrella from the elements! Thank you for your recommendation!
Kind regards,
Alana
The website is so easy to navigate and…
The website is so easy to navigate and great prices
4 juni 2025
Antwoord van Shade Australia Pty Ltd
Hi Heath,
Thanks so much for taking the time to write us a five star review!
We're so glad that you had a great experience with our website and that you found our pricing to be competitive!
I'm sure your Shelta Asta Cantilever Umbrella will do a fantastic job for you for many years to come!
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi Ken,
Thanks for giving us a five star review!
We're glad that you received your order on time and that you're also happy with the level of service and quality of your order!
I'm sure the Shadefix Strips will do a great job for you for many years to come!
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi Anne,
Thank you for your five star review!
It's great to hear that you had a positive experience with our store and that you're happy with your Lace Parasol! We always do our best to ship as soon as possible so it's fantastic to hear that you received it in good time!
Kind regards,
Alana
Very professional for a small order
Very professional for a small order and the product is very good quality. Worth the effort to find you on the internet.
8 mei 2025
Antwoord van Shade Australia Pty Ltd
Hi Chris,
Thank you for your five star review!
We're very glad that you had a positive experience buying from our store and that you found our staff to be professional - we're always doing our best to create a great range with great service!
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Thank you for your five star review!
It's great to hear that you found it easy to use our website and to make payment! We're always tweaking and looking for ways to improve so it's great to get this sort of feedback - thank you!
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi Mark,
Thank you for taking the time to give us a five star review!
We're so glad that you appreciated our large range of umbrellas as well as our competitive pricing!
I'm sure your Shelta Savannah Cantilever Umbrellas will do a fantastic job at providing plenty of shade for many years to come!
Kind regards,
Alana
Very easy to use site and order process
19 mei 2025
Antwoord van Shade Australia Pty Ltd
Hi Stephen,
Thanks for the five star review!
It's great to hear that you found it easy to use our website - we've worked so hard to make sure that it is, so it's wonderful to get feedback like this!
I'm sure your Shelta Umbrella Protection Cover will do a fantastic job for you for many years to come!
Kind regards,
Alana
Great customer service
Kathryn was knowledgeable, friendly and efficient answering my queries
My purchase arrived within the timeline suggested.
I'm very happy with the quality of the product, umbrella cover
13 mei 2025
Antwoord van Shade Australia Pty Ltd
Hi Trudy,
We really appreciate your five star review and are very glad to hear how happy you are with your new Shelta Easireach Protection Cover, as well as the service you received from our sales rep Kathryn!
We always ship as soon as we can so it's great news to hear that you received your order so quickly!
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi Kamal,
Thank you for writing a five star review!
We're glad to hear that you're happy with the quality of your new Umbrella Protection Cover and that you received it quickly!
I'm sure it will do a fantastic job at keeping your umbrella safe from the weather and the sun!
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi Edmond,
Thank you for your five star review! We're very glad that you had a great experience with our staff and that you received your order right away!
We always do our best to ship as soon as we can!
Kind regards,
Alana
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