The product ordered was unavailable. Communication was quick and provided me with options. I chose to wait for product to be back in stock. Again communication was timely and product delivered quickly... Toon meer
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Lees wat reviewers zeggen
Easy to use website. Looks fantastic. Well built very solid excellent shade fabric and construction. Very pleased with purchase. Fast delivery. Highly recommend Shade Australia.
Bedrijf heeft geantwoord
Straight forward to select umbrella size, fabric colour and base connection type. Got a quick response to a query re connection of base plate option directly over top of 30mm thick stone paving . ende... Toon meer
Bedrijf heeft geantwoord
Shade Australia provided brilliant communication, fast dispatch and the delivery was exceptionally fast too. After placing my order, I realised the following day that I had not ordered enough EasyKl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Contactgegevens
17, 2565, Ingleburn, Australië
- 1800155233
- webmaster@shadeaustralia.com.au
- shadeaustralia.com.au
4,9
Uitstekend
3K reviews
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Quick and efficient service
Quick and efficient service. The shade fix strips work well to tension and hold the shade cloth on our garden shade house.
25 januari 2026
Antwoord van Shade Australia Pty Ltd
Thank you for your five star review!
It's great to hear that you are happy with the quality of our ShadeFix Shade Cloth Fastening Strips and that they work well for your garden shade house!
Kind regards,
Alana
Excellent customer service team.
Pricing on product I was looking for was exceptional and support before delivery to ensure I had the correct product was exceptional. I added an additional item and that was included in the delivery with a simple payment process.
Item was delivered to regional South Australia promptly. Would highly recommend.
16 januari 2026
Antwoord van Shade Australia Pty Ltd
Hi Murray,
Thank you for your five star review based on your order with us!
We're thrilled to hear that you appreciated the level of service you received throughout your order and that you received it quickly!
Thanks so much for your recommendation!
Kind regards,
Alana
Quality
I'm very happy so far with the impressive quality, timely informed delivery and the construction. The umbrella cover replaces a flimsy fabric one that came with our umbrella. We have another cantilever umbrella and when that cover goes i will without a doubt purchase another one.
7 januari 2026
Antwoord van Shade Australia Pty Ltd
Hi Anna,
Thank you for your five star review!
We're very glad that you had a positive experience when ordering your Umbrella Protection Cover and that you're happy with the quality - the Heavy Duty Easireach Deluxe Covers will certainly last longer than the Polyester covers that come with the umbrellas as they are made with a harder-wearing outdoor grade fabric that has been PU-coated on the inside to protect not only from the sun but also the rain, dust, and dirt!
Kind regards,
Alana
We had trouble putting the umbrella…
We had trouble putting the umbrella together but after talking to help line (they were great) we had it all up and go
6 januari 2026
Antwoord van Shade Australia Pty Ltd
Hi Marie,
Thank you for your five star review - we really appreciate it.
We're always happy to help out over the phone or online so it's great to hear that we were able to assist you with your issue and you had a positive experience with our team!
Kind regards,
Alana
The cost was competitive
The cost was competitive, ordering was easy. Delivery was fast.
5 januari 2026
Antwoord van Shade Australia Pty Ltd
Hi Lynette,
It's great to hear that you had a five star experience ordering from us! We're so glad that you appreciated our competitive pricing and that you found it easy to order on our website - these two things are very important to us to ensure our customers are satisfied with their orders!
Kind regards,
Alana
Great delivery and well made product…
Great delivery and well made product very happy with our service and product
5 januari 2026
Antwoord van Shade Australia Pty Ltd
Hi Karyn,
Thank you for giving us a five star review!
We're thrilled that you're very happy with the quality of your Sunranger Woodlands Collection Timber Centrepost Umbrella, as well as with the level of service you received throughout your order!
Kind regards,
Alana
It’s a good product.
4 januari 2026
Antwoord van Shade Australia Pty Ltd
Thanks for the review!
We're happy that you've found your Umbrella Protection Cover to be a good quality product!
Kind regards,
Alana
The product is fantastic we have…
The product is fantastic we have already put it to the test (wind . Rain & sunshine)loving the colour. The quick delivery and communication was another reason I can highly recommend this company to anyone looking for shelta canter lever umbrella
2 januari 2026
Antwoord van Shade Australia Pty Ltd
Hi Julie,
Thank you for your five star review!
We're very glad to hear how happy you are with your new Savannah Cantilever Umbrella! The Savannah is one of our most popular backyard shade umbrellas just for that reason. Thank you for your recommendation, we really appreciate it!
Kind regards,
Alana
Excellent
Shade Australian it was an online order and the service was outstanding took just under a week to be delivered.
1 januari 2026
Antwoord van Shade Australia Pty Ltd
Hi Geoff,
Thanks for taking the time to give us a five star review!
We're thrilled that you had a great experience with our store and that you received your order in good time! We always do our best to provide a high level of service for our customers and it's wonderful that you appreciated this!
Kind regards,
Alana
Excellent service
Excellent service. Kept me informed of progress, fast delivery, and great product.
27 december 2025
Antwoord van Shade Australia Pty Ltd
Hi Kieran,
Thank you for the five stars!
It's fantastic to hear that you appreciated being kept informed throughout your order and that you received your order quickly! We always do our best to ship.
Kind regards,
Alana
Good Customer Service und prompt…
Good Customer Service und prompt delivery - great product
28 december 2025
Antwoord van Shade Australia Pty Ltd
Hi Margret,
Thanks for the five star review!
We're very glad that you were happy with the level of service you received throughout your order and that you received your Shelta Harbord Centrepost Umbrella in good time! We're also happy to hear that you're happy with the quality!
Kind regards,
Alana
Being able to get the product
Being able to get the product, and getting regular emails to update me on my order.
26 december 2025
Antwoord van Shade Australia Pty Ltd
Hi Peter,
Thank you for your five star review based on your order with us - we're so glad that you appreciated the level of communication you received!
I'm sure your Shadefix Shade Cloth Fastening Strips will do a fantastic job for you for many years to come!
Kind regards,
Alana
The fact that you left a phone number…
The fact that you left a phone number for any help I needed
I rare option in today world thank you
10 januari 2026
Antwoord van Shade Australia Pty Ltd
Hi Anthony,
We're so glad to hear that you appreciate our communication options - we're always happy to help via email, call, or text!
Kind regards,
Alana
Excellent Service and Fast Delivery
I received clear and helpful instructions on selecting the right umbrella cover, which made the process simple and stress-free. The company also did an excellent job keeping me informed about the delivery, and the delivery itself was fast and efficient
26 december 2025
Antwoord van Shade Australia Pty Ltd
Hi Kelvin,
Thank you so much for taking the time to write us a five star review!
We're thrilled to hear that you had a great experience with our store throughout your order with us, and we're also so glad to hear that you appreciated the level of communication you received regarding delivery!
Kind regards,
Alana
The staff are friendly and helpful
The staff are friendly and helpful. The umbrella was delivered quickly and it is great quality.
17 december 2025
Antwoord van Shade Australia Pty Ltd
Hi Alex,
Thank you for the five star review!
We're very glad to hear that our staff were able to help you out with any questions you had regarding our range - we're always happy to share advice and experience from over 25 years in business. We're also glad to hear that you received your umbrella in good time!
Kind regards,
Alana
A great umbrella
A great umbrella, arrived as described in the sensational ecru fabric... but your delivery partners need to up their communication game to make receiving the goods easier and faster
19 december 2025
Antwoord van Shade Australia Pty Ltd
Thank you for sharing your review based on your experience with us!
We're very glad to hear that you're happy with the quality of your new Sunranger Woodlands Collection Umbrella and that you've found that it is as described on our site. We appreciate your feedback regarding delivery - we're always looking for ways to improve customer experiences.
Kind regards,
Alana
Helpful information
Description on web site helped make us a decision on what size shade cover we needed. Very fast delivery at a busy time of the year. The cover fits well.
21 december 2025
Antwoord van Shade Australia Pty Ltd
Hi Jennifer,
Thank you for your five star review!
We're glad to hear that you appreciated the information on our product pages to help select the right size you needed for your umbrella cover. We always do our best to ship as soon as we can so it's great that you received your order in good time!
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi Victoria,
Thank you for taking the time to write us a review!
We're glad that you're happy with your new Willow Tree rain umbrella and appreciate your feedback regarding the courier that it was shipped with.
I'm sure your Rainbow Umbrella will do a great job for you for many years to come!
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi Stephen,
Thank you for your five star review!
It's great to hear that you found our website easy to use. Our team has worked very hard on making the website not only look good but navigate well too!
Kind regards,
Alana
Excellent website giving details of…
Excellent website giving details of products. Offer of on line help available. Prompt delivery during Christmas rush.
17 december 2025
Antwoord van Shade Australia Pty Ltd
Hi Michael,
Thank you for your five star review!
It's great to hear that you appreciate the amount of information we have on the website for our products, as well as our live chat/sms. We're also very glad to hear that you received your Lynden Cantilever Umbrella in good time over the Christmas holidays!
Kind regards,
Alana
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