The product ordered was unavailable. Communication was quick and provided me with options. I chose to wait for product to be back in stock. Again communication was timely and product delivered quickly... Toon meer
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Lees wat reviewers zeggen
Easy to use website. Looks fantastic. Well built very solid excellent shade fabric and construction. Very pleased with purchase. Fast delivery. Highly recommend Shade Australia.
Bedrijf heeft geantwoord
Straight forward to select umbrella size, fabric colour and base connection type. Got a quick response to a query re connection of base plate option directly over top of 30mm thick stone paving . ende... Toon meer
Bedrijf heeft geantwoord
Shade Australia provided brilliant communication, fast dispatch and the delivery was exceptionally fast too. After placing my order, I realised the following day that I had not ordered enough EasyKl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Contactgegevens
17, 2565, Ingleburn, Australië
- 1800155233
- webmaster@shadeaustralia.com.au
- shadeaustralia.com.au
4,9
Uitstekend
3K reviews
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Had difficulty stand - problem solved
Had difficulty finding in Melbourne an umbrella stand for my large umbrella. Froblem fixed in five minutes of chat with these guys. Ordered the on line at a good price on Friday, arrived Monday.
I recommend Shade Aust most highly.
18 december 2025
Antwoord van Shade Australia Pty Ltd
Hi David,
Thank you for taking the time to write us a five star review.
It's great to hear that you received your order in good time and that we were able to help you out with the issue you encountered! We're always happy to help.
Thank you for your recommendation!
Kind regards,
Alana
Very Cool Cabana
I’m very pleased with my cabana. Your representative made contact promptly regarding my colour choice being sold out & I received my cabana within 2 days, a week prior to my expectation 🙏
The cabana is easy to erect, provides good shade & easy to dismantle.
18 december 2025
Antwoord van Shade Australia Pty Ltd
Hi Jennifer,
Thank you for your great five star review!
We're thrilled to hear that you received your Sunnylife Beach Cabana so quickly! We always ship as soon as we can and it's wonderful to hear how easy it is to use!
I'm sure it will provide plenty of cool shade for many beach trips to come!
Kind regards,
Alana
Return customer
Simple, professional, on time delivery, quality product. Cannot expect anymore.
18 december 2025
Antwoord van Shade Australia Pty Ltd
Hi Janice,
Thank you for your wonderful five star review based on your experience with our store!
We're very glad to hear that you found our business to be reliable and trustworthy to supply quality products.
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi Dionisia,
Thank you for your five star review - we're so thrilled to hear how happy you are with the quality of your new Harbord Centrepost Umbrella as well as with the delivery of your order.
Kind regards,
Alana
Outdoor Umbrella Cover
Product appears to be what I am looking for. Prompt reply to text regarding waterproof. Appreciate Boxing Day discount.
27 december 2025
Antwoord van Shade Australia Pty Ltd
Hi Patricia,
Thanks so much for taking the time to write us a five star review!
We're very glad to hear that you appreciated our quick reply to your question as well as our boxing day sale! I'm sure your new Umbrella Protection Cover will do a great job at keeping your umbrella safe from the elements.
Kind regards,
Alana
Linden 3.3 m. Octagonal.
Delivery was prompt. The umbrella is easy to use and effective for our use.
8 december 2025
Antwoord van Shade Australia Pty Ltd
Hi Neil,
Thank you for your five star review based on your order with us!
We're very glad to hear that you've found your new Shelta Lynden Cantilever Umbrella to be easy to use and effective for your home/backyard! It's also great to hear that you received your umbrella promptly with an interstate delivery! We always do our best to ship as soon as we can!
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi Keith,
Thanks for taking the time to give us a five star review!
We're very glad that you're happy with the quality of your new Sunranger Eden Centrepost Umbrella, as well as with the service you received throughout your order. We ship as soon as we can so it's also great to hear that you received your umbrella promptly!
Kind regards,
Alana
Easy to order and quick delivery
11 december 2025
Antwoord van Shade Australia Pty Ltd
Hi Andy,
Thanks for your five star review!
We're glad to hear that you found it easy to order online and received it quickly - we always ship as soon as we can!
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi John,
Thank you for the five stars! We're thrilled to hear that you were happy with the level of communication you received through your order, particularly regarding delivery! We'll always do what we can to accommodate delivery requests from customers too!
I'm sure your new Sunranger Woodlands Collection Timber Umbrella looks fantastic in its new home.
Kind regards,
Alana
Easy to order
Easy to order, prompt delivery & communication regarding delivery was excellent. Thank you
7 december 2025
Antwoord van Shade Australia Pty Ltd
Thank you for taking the time to give us a five star review based on your order with us. We're thrilled that you found it easy to order your new Bayview Umbrella on our website - we've done our best to make it look great and easy to navigate!
Kind regards,
Alana
Great service
Great service. & very reliable & efficient. Prompt delivery to Perth.. A nice helpful business to deal with. The Shelta umbrellas are great quality!! We have 3 of them!
🙂⛱️
8 december 2025
Antwoord van Shade Australia Pty Ltd
Hi Caz,
Thank you for a lovely five star review based on your experience with us! We're very glad that you had a great experience where we were able to help you with your order!
Kind regards,
Alana
Expert and timely advice online
18 december 2025
Antwoord van Shade Australia Pty Ltd
Hi Julie and Lachlan,
Thank you for your great five star review!
We're so glad that you were able to get really useful and quick advice through our website's online chat! We'll always do our best to help with any questions about our range.
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi Donald, your public Trustpilot review just came through and I'd like to say thank you very much. It is always great to get positive feedback from our customers and when we're in this very busy Christmas period, it makes the whole team feel really good. Thank you. Andy Managing Director, Shade Australia
Antwoord van Shade Australia Pty Ltd
Hi Rod,
Thanks for the five stars!
It's great to hear that you received your Shelta Bayview Centrepost umbrella quickly and that you found it easy to order on our site!
That's a really popular backyard umbrella and I'm sure it will do a great job for you!
Kind regards,
Alana
Love it
Very easy to use, sturdy (even in stronger winds) and plenty of room for two. Has extended time at beach and even into early evening.
Best product I’ve had in years.
15 april 2025
Antwoord van Shade Australia Pty Ltd
Hi Sean,
Thanks for the five stars!
That's fantastic to hear how happy you are with your new Shelta SuperUV Protector and your review really touches on something we love to hear: being able to extend quality time outdoors without worrying about the sun.
Kind regards,
Alana
Cantilever Umbrella
Straight forward to select umbrella size, fabric colour and base connection type. Got a quick response to a query re connection of base plate option directly over top of 30mm thick stone paving . ended up with cross arm base and ballast weights as partner rejected my proposal to bolt the baseplate direct as there is a thick reinforced concrete slab under.
29 november 2025
Antwoord van Shade Australia Pty Ltd
Hi Jim,
Thank you for taking time from your day to write a five star review for our store!
We're very glad to hear that you found it easy to find the perfect shade umbrella on our website and that you were able to choose from our selection of bases to find the one that would best suit your outdoor area!
We do our best to reply to our live chat as soon as we can during business hours and we're also really glad to hear that you used it and were happy with receiving a quick response!
Kind regards,
Alana
All so easy to order and pay.Will not…
All so easy to order and pay.Will not hesitate to use this website again in the future
13 december 2025
Antwoord van Shade Australia Pty Ltd
Hi Jennifer,
Thank you for your review!
It's great to hear that you found it easy to order and pay on our website and we look forward to serving you again! I'm sure your Commercial 50% Shade Cloth will do a terrific job for your needs!
Kind regards,
Alana
Superb umbrella, good service, slow delivery.
Good, quick website, easy to order, good product and delivery went smoothly. However, delivery did take 10 days - a bit longer than I expected.
However, the umbrella itself is superb. Very, very nicely and strongly made. Excellent fixings and mounting plates. Extremely easy to raise and lower, also easy to put the cover on (even the standard cover is well designed and well made, with a lovely, butter-smooth zip). I am pretty fussy, but I have been impressed by how good it is. To give a full, objective review, I would say that the fabric of the umbrella is slightly thinner than I would hope. We shall have to see how it lasts. I am sure that a thicker fabric would be more expensive as well as heavier, so this is a comment rather than a criticism. Overall I am frankly delighted with the purchase.
23 november 2025
Antwoord van Shade Australia Pty Ltd
Hi Simon,
Thank you for taking the time to write us a thorough five star review.
We're very glad to hear how happy you are with your Savannah Cantilever Umbrella and that you have found it so easy to use. The fabric, while it seems thin, is certified UPF50+, which is the highest UV rating available for fabrics in Australia and blocks 98% of UV rays. It is unfortunate that your delivery took longer than you expected though - while we do our best to find reliable couriers that we can trust with our customers' deliveries, shipping large items can still be tricky! We appreciate your patience in that regard and again are so glad that you're happy with your order.
Kind regards,
Alana
The assistance provided by Laura
The assistance provided by Laura. She was extremely helpful during the day
9 december 2025
Antwoord van Shade Australia Pty Ltd
Thank you for five star review!
We're thrilled to hear that you found our staff to be super helpful when placing your Umbrella order with us! Laura has a lot of experience with Shade and it's great that she was able to help you find the perfect shade solution for your needs!
Kind regards,
Alana
Antwoord van Shade Australia Pty Ltd
Hi Tim,
Thanks so much for your five star review! We're glad that you had a great experience buying a Savannah Cantilever Umbrella with us online! We're also glad that you appreciated the level of communication you received throughout your order!
Kind regards,
Alana
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