Shady Rays Reviews 

562
TrustScore 2.5 uit 5

2,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I did not want to leave a negative review as I really wanted to like these prescription sunglasses. At first they were great and rivaled my Oakley prescription sunglasses But the Shady Ray frames... Toon meer

Beoordeeld met 2 van de 5 sterren

They advertise a lifetime warranty, but it is actually a limited 2-year warranty. Customer service just keeps giving me runaround. False advertising on the "lifetime" warranty—it's only 2 years now. C... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased pair of Shady Rays sunshades almost 2 months ago. After 6 weeks, frame cracked while wearing shades. Contacted Company, explained what happened, sent pics of broken shades, & verified purc... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered sunglasses and somehow ended up with a $12 hard case added on to the oder. I returned the glasses (poor fit and cheaply made) along with the hard case. They gave me partial credit for glasses... Toon meer

Bedrijfsgegevens

  1. Winkelen en mode

Geschreven door het bedrijf

High quality Polarized Sunglasses that include lost and broken protection. Live Hard. We Got You.


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

562 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 27% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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2,4

Alle reviews

(562)

63 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Super happy

Super happy. Dealt with Clark, very quick to respond and has sent a replacement pair, for free. A very good product and ridiculously good customer services.

28 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bought the sunglasses to walk in

Bought the sunglasses to walk in. ( Talon)
Light weight and no slippage after sweating.
I’ve had them for a year and no problems.
Can’t say that about a leading brand that starts with an O.

22 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent quality

Ordered and received the Cayman glasses with prescription brown lenses. Quality and prescription were spot on. The brown lenses make everything outdoors pop. Especially the golf balls and tennis balls which is what I primarily use them for. Compared to Optery the quality difference is night and day. You pay a little more but the quality of Shady Rays is so much better.

18 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I purchased Shady Rays sunglasses

I purchased Shady Rays sunglasses. I was wearing them in my hat and it started to rain a little. Finished and went inside and the gold flake came off and onto my ball cap. I thought wow this is why they have return policy. Well, so I thought. Sent pics into customer service. shady Rays said it was not a poor craftsmanship issue and would not provide with a new set as they advertise. Crap sunglasses. Don’t buy

12 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Placed and order to try these glass 15…

Placed and order to try these glass 15 days free and either send them back or keep them then they charge you the 15th day. I was charged the 2nd day after ordering. Order status hasn't changed only says order placed and wont allow me to cancel the order SCAMMER

13 mei 2026
Review zonder uitnodiging
Logo Shady Rays

Antwoord van Shady Rays

Thank you for sharing your feedback, Andres. We're sorry to hear about your experience and understand how frustrating this is. We'd appreciate the opportunity to look into what happened and make sure your concerns are addressed. Please reach out to jacobb@shadyrays.com with your order information and we will get this sorted out for you!

Beoordeeld met 1 van de 5 sterren

Free replacement is not free

Free replacement is not free. You pay to replace and it is not cheap.

11 mei 2026
Review zonder uitnodiging
Logo Shady Rays

Antwoord van Shady Rays

Hey there! If your shades are giving you craftsmanship issues please reach out to jacobb@shadyrays.com you do not have to pay for that replacement as that is not your fault!

Beoordeeld met 4 van de 5 sterren

The sunglasses did not fit and after a…

The sunglasses did not fit and after a few emails, they refunded my money.

Communication with customer service was not the best but my problem was resolved

14 april 2026
Review zonder uitnodiging
Logo Shady Rays

Antwoord van Shady Rays

Hey there! Sorry you didn't like those shades and had a little trouble with getting those returned. That is not our goal so we appreciate your feedback! If there is anything you need in the future reach out to jacobb@shadyrays.com and I will make sure you get taken care of!

Beoordeeld met 1 van de 5 sterren

Bought 2 sunglasses for $65 each .

Bought 2 sunglasses for $65 each .. the lenses lasted 1 year and both started peeling. Asked for a replacement and they wanted to charge me $16 each to replace. This is unacceptable. These glasses aren’t cheap .. I could have paid 30-40$ more and got ray bans which last forever. These glasses are Amazon/temu quality for triple the cost .. not worth it

15 april 2026
Review zonder uitnodiging
Logo Shady Rays

Antwoord van Shady Rays

Hey there! If your shades are giving you craftsmanship issues please reach out to jacobb@shadyrays.com you do not have to pay for that replacement! Just send a couple photos of the damage and I will make sure you get those replaced!

Beoordeeld met 5 van de 5 sterren

Shady Ray's in a class by there self

They was super fast to ship my order. Also to answer any questions I had. I love the free replacement with no problems. I like the sunglasses as much as my oakley's. I even talked my wife out of her ray bans for the tangle free glasses which she loves by the way. I will buy from shady rays in the future.

20 april 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I dislike the shady business practice…

I dislike the shady business practice of selling us a free replacement gimmick. $30 is not free replacement, and to be quite honest you're basically paying what the cheap glasses are worth. I will continue to replace them until my replacements are up but i'm done after that. I like the looks of them but they do not hold up any better than a gas station pair of sunglasses. My problem is the frames, always snap, and I am a very meticulous person. I understand paying a shipping fee but $30 processing plus shipping is ridiculous. I bought a pair of Carerra from sunglass hut with five year free replacement and it is actually free.

14 april 2026
Review zonder uitnodiging
Logo Shady Rays

Antwoord van Shady Rays

Hey there! Sorry to hear about your experience, if your shades are having craftsmanship issues we will have those replaced at no cost to you! If you'd like to send an email to me directly i'd be happy to help you out with your replacements! Jacobb@shadyrays.com

Beoordeeld met 1 van de 5 sterren

Tint on glasses peeled

Tint on glasses peeled. 6/16/24 was approved for warranty replacement. 2/12/26 still haven't received the warranty replacement, have been dealing with customer support for that entire time and it's groundhog day over there. Repeat the process with no results.. they suck at keeping their word. Buy another pair of glasses and dobt buy from this company, terrible, terrible, decision.

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I finally lost my sunglasses

I finally lost my sunglasses. I went back after 3 or 4 years to act on the “lifetime replacement policy” only to find out they cancelled it. Not sure how you cancel something like a “lifetime policy. Shady indeed……

29 januari 2026
Review zonder uitnodiging
Logo Shady Rays

Antwoord van Shady Rays

Hey there! So sorry about your shades, shoot me an email at jacobb@shadyrays.com and I will make sure we get your replacement handled for you!

Beoordeeld met 1 van de 5 sterren

Liars

When I purchased sunglasses from Shady Rays it was said in writing that I had a lifetime replacement policy. 5 years later I finally need to make a claim and they say my 2 year period has expired. They are liars and cheats and I will never do business with them again.

28 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service

I have bought 2 different styles of Shady Rays. Unfortunately, my favorite pair broke while ice fishing and it was own fault. I received my replacement pair incredibly fast without any questions asked and they shipped them for free. Not only are these sunglasses great quality, the customer service is outstanding!

31 december 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I was psyched to buy my first pair of…

I was psyched to buy my first pair of shady rays until I recieved the glasses. The packaging is fine and the frames are decent as well but not the lens. There is no crispness and clarity like other glasses I own, they seem cloudy which was really a big disappointment.

1 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bought it on special and it wasn't what…

Bought it on special and it wasn't what I wanted, would only exchange at the retail price and it took 2 months of bitching to get that done. Now the incessant emails and text can't be stopped. They will rip you off. I took the screwing but now they won't shut up with the adds. There is no place to opt-out of this crap. Their customer severce is in a deep underground well some where with very limited understanding of your problems. They Suck

20 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad customer service

I went to the Store located at the Oxmore Mall found a pair that looked and fit good, the sign had them at $132.00 and the Black Friday 50% off. Well at check out I was informed the price was off by $10.00 because I picked the blue lenses. He also apologized and said that the sign does not say that but they are $10.00 more. What a ripe off. Then I contacted the company office and they told me the same thing even when the sign does not mention a price difference. No customer service at all

28 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Shady Rays will have my business as…

Shady Rays will have my business as long as I need more sunglasses! Their customer service in on point, timely and I spoke to an actual person. They also have one of the best return policies I can remember dealing with. Great company!

12 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Shady Rays Love them!!

Originally, I found them on Facebook and thought I would give them a try. Thinking they would be a cheap product, I couldn't have been more wrong. I love the glasses more than any others I have owned.

10 november 2025
Review zonder uitnodiging

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