I bought Viewstats, specifically to access Outliers, which is what they advertised. It never worked — I tried on four different browsers, and the tool just kept switching between two random... Toon meer
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I signed up for Envato Elements on Saturday and was informed that I would receive an email from them for login details. However, I have yet to receive any email or response from their team. I'm plan... Toon meer
Bedrijf heeft geantwoord
I was careful because of bad experiences with similar sites, but I was quite surprised as everything worked without any problem. I was greeted by an email with access information after buying a trial... Toon meer
I purchased for Q***bot subscription annually for a joint account. They do not state anywhere that you can use this subscription only using their own tool. You need to install it on your computer to u... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Share Tool is a website share SAAS tools for digital marketing. With us, you will own great tools with discounts up to 95%.
Contactgegevens
50 Bras Basah Road, 189558, Singapore, Singapore
- +65 6201 7583
- admin@sharetool.net
- sharetool.net
3,2
Gemiddeld
61 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Buying them since 2 years never had an…
Buying them since 2 years never had an isuue
14 mei 2025
Review zonder uitnodiging
Misleading Service – Nothing Worked, No Refund Given
I bought Viewstats, specifically to access Outliers, which is what they advertised. It never worked — I tried on four different browsers, and the tool just kept switching between two random accounts. No access to what I paid for.
I reached out immediately, referencing their own 14-day money-back guarantee. Instead of resolving the issue, they played games: first claiming it works, then removing my access entirely, then asking for screenshots (which I couldn't provide because they already took away access), and finally asking me to close the case and "trust" them.
There was zero accountability, just evasion. If a service doesn’t work as promised and access is revoked before resolving the issue, how can you claim it's the user’s fault?
This was a waste of money and time, and the handling of support was genuinely disgusting. I would not recommend ShareTool to anyone. Avoid at all costs.
If I receive the refund I am open to edit this review to 5 stars.
6 mei 2025
Review zonder uitnodiging
Antwoord van Share Tool
This is what you said doesn't work: https://i.imgur.com/ToJjO28.png?
Your opening a dispute with paypal has affected us a lot. This action has violated our terms, our system will automatically revoke your temporary use rights for the support team to resolve.
In addition, if there is a problem that needs support, why don't you wait for us to come online and handle it? While our website has clearly stated working hours?
The most disgusting customer support in the world!!!
The most disgusting customer support in the world!!!
No doubt they’re just ignoring you — both on social media and via email. At best, they’ll greet you and assure you that it’s supposedly (but that’s a lie!) outside of working hours in Singapore (even though it’s only midday Tuesday!). Meanwhile, they keep updating posts on their wall. And continue pretending you don’t exist. Your 3.3-star rating speaks for itself! Good luck to all their customers!
UPD: Why are you lying about the lunch break?! I've written to you several times with breaks over the course of a day and a half! That must have been the longest lunch break in history!
2UPD: Now they've completely blocked me! And this is supposed to be support? Never give up – keep embarrassing yourselves to the end! Lie and block! 👏
3UPD: I have the right to leave any reviews I want. I leave a lot of reviews in both the Play Store and the Microsoft Store, and in the Chrome (extensions) Web Store. I also always reach out to support if I find any bugs, sending them videos as proof. Incognition even offered me a free subscription (which I didn't use because I didn't need it) as a thank you for helping fix bugs.
I leave negative reviews here only when support acts like yours – rude, ignoring, and blocking people. In such cases, Trustpilot is my only way to speak up – I want others to know who they're dealing with and that they won't have a chance to be heard! Your 3.3-star rating speaks for itself! Goodbye!
YOU SHOULD HAVE RESPONDED WHEN I WROTE TO YOU, INSTEAD OF LYING HERE ABOUT "LUNCH BREAKS" THAT LAST ONE AND A HALF TO TWO DAYS AND BLOCKING USERS!
6 mei 2025
Review zonder uitnodiging
Antwoord van Share Tool
You contacted us at noon and you didn't get a response, you think it's a scam? Then you ever think that time is our lunch break?
The posts on the wall are posts that we have scheduled in advance, if you use social you must know this feature right?
Finally, what is your order number? How can we scam customers when PAYPAL IS OUR MAIN PAYMENT METHOD.
📌 BIG UPDATE: We must point out that our records indicate you are not currently, nor have you ever been, a customer of Share Tool.
It's important for the integrity of feedback on platforms like Trustpilot that reviews come from actual customer experiences. Without a genuine interaction with our services, your 1-star rating and the offensive language used in your review are not representative of our customer service or the quality of our offerings. Furthermore, your history of leaving exclusively 1-star reviews across various businesses raises serious concerns about the objectivity and validity of your feedback.
While you have the right to choose your service providers, we also firmly uphold our right to refuse service to individuals who engage in disrespectful, abusive, and inappropriate behavior, as outlined in our terms and conditions. We are committed to fostering a respectful environment for our genuine customers and will not tolerate the misuse of review platforms for spreading negativity and unwarranted criticism.
We encourage you to consider the purpose and impact of your contributions to online review platforms. For legitimate customers with genuine concerns, we are always ready to listen and find resolutions.
SCAM
SCAM, avoid at all costs. Lucky for me, I used PayPal and I'm getting my money back. I bought a Quillbot subscription, or so I thought, but the money ended up going to some guy named HoangTon Chay.
8 januari 2025
Review zonder uitnodiging
Antwoord van Share Tool
Are you misunderstanding something here? You bought our Quillbot account, you got access to Quillbot and it works fine, proof: https://prnt.sc/Yn-33zH0UDiN.
However, you rated 1 star and said we are a scam because the Paypal name is HoangTon Chay? What does this mean? What did we scam you about?
Paypal always has a consumer protection policy, so if we are a scam, will we let you pay via Paypal? I am really confused about this review of yours.
They stole my product and resell it…
They stole my product and resell it without my approval. They're a scam company. WATCH OUT!!!
29 september 2024
Review zonder uitnodiging
Antwoord van Share Tool
We value feedback and strive to operate with integrity. We do not know who you are and have no record of reselling your product. Please contact us directly at contact@sharetool.net so we can investigate and resolve this issue.
It is a scam
It is a scam! I purchased a shared Grammarly. It directs to another site called henull2, and forces to download a particular application, which ask to open firewall permissions.
7 september 2024
Review zonder uitnodiging
Antwoord van Share Tool
Hi,
Your review is completely untrue. You are buying a shared account, and all the information we have clearly disclosed in the "Please Read Before Purchase" section on the product page.
If you suspect it has a virus, you can use a virtual machine to check.
Thanks!
Rien à dire
Rien à dire. Le produit correspond à ce qui est indiqué. Le SAV est rapide. Produit visiblement fiable.
12 augustus 2024
Review zonder uitnodiging
Antwoord van Share Tool
Hi, what problem are you having with our service? You need to provide evidence to prove your statement is true, otherwise we will report you to Trustpilot so they can remove this fake review.
is a gotcha
I made the payment for a Kittl Pro account through Cryptocurrency and they never gave me the account. I also contacted support via email and they did not give me a solution. I feel cheated. Please contact me to resolve this.
I have the screenshots with the payment made. The transaction ID is: c80b45f2-75b8-4fa4-94c2-646cd5e33210
9 juli 2024
Review zonder uitnodiging
Antwoord van Share Tool
Sorry for the delay. Since you contacted us during our off-hours, our response time was delayed. Now that your issue has been resolved, could you please give us some feedback?
Really bad experience
Really bad experience. i purchased envato yearly from them.. they mentioned the token will be generated manually but i have been chasing them from 1 week and no token is generated.. they will reply in 8-10hrs always.. and nothing
2 juli 2024
Review zonder uitnodiging
Antwoord van Share Tool
Really sorry for this bad experience. As we explained to you in Messenger, the Token Generation feature of the Envato Elements system is broken, we also sent you a screenshot: https://i.imgur.com/qiF6s6P.png
This is a force majeure situation, there is nothing we can do other than wait for Envato Element to fix the problem.
Quick delivery & insanely good customer…
Quick delivery & insanely good customer support.
Bought total of three products. Two were immediately delivered and work perfectly. I needed help with the third product and John from customer support did an awesome job installing it. Even when my website crashed due to an unknown error, he kept working with me until it worked.
I couldn't recommend this site enough! Don't hesitate to work with them. Since day 1 they work to make me a lifetime customer!
I would give them stars if I could!
13 mei 2024
Review zonder uitnodiging
BIG SUPPORT ISSUE!!!
I signed up for Envato Elements on Saturday and was informed that I would receive an email from them for login details. However, I have yet to receive any email or response from their team. I'm planning to reach out to them on Monday for assistance. Despite also messaging them on Messenger and Instagram, I only received a bot reply. It seems like there might be some issues with their support, so I wanted to inform others to be prepared for potential support delays.
Update: Got my login details!
11 mei 2024
Review zonder uitnodiging
Antwoord van Share Tool
Sorry for late in the weekend. In Contact Page - Working Time section (https://sharetool.net/contact-us/), we have clarified working hours. Weekends are time for family and relatives, so we are not online to support like on working days. We hope for your understanding.
Slow Response but Good Products
I purchased a Group Buy product and contacted them via email and Discord. Both platforms their initial response was to send my login details which I did. Subsequently, I haven't heard from them since.
I contacted them on Discord yesterday but they replied about 12 hours later. I then provided them my details about 3 hours later and now it's been 9 hours and haven't heard from them.
Likewise, on email, they replied asking for my details, been about 4 hours and no response.
I purchased the product over 24 hours ago and they have advertised delivery within 24 hours.
I will amend the review once I have received my product but this lack of response is not what I was expecting.
Update: Changed from 2 to 4 stars, they got back to me and delivered.
17 april 2024
Review zonder uitnodiging
Antwoord van Share Tool
Sorry for the delay, we were affected by the holiday season so we were not online to help you immediately.
The best group buying market for me
The best group buying market for me. Thanks Share Tool for providing this great service. I will introduce my friends in Fance to let them know about your services
23 januari 2024
Review zonder uitnodiging
Great products
Great products, excellent and super fast service!
6 januari 2024
Review zonder uitnodiging
Best experience
I am regular user of their services. Best experience, no doubt. If anything goes wrong, they solve it quick and efficient. Don’t waste your time, nerves and money with other providers. Really. AAA+++ for the Sharetool team!
Thank you
29 december 2023
Review zonder uitnodiging
top until the time of writing this…
top until the time of writing this comment
24 december 2023
Review zonder uitnodiging
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