Sharp-aX Computer Systems Limited Reviews 117

I have had the privilege of working with Sharp-Ax for in excess of a decade.

We started our company in 2013 (Fixings & Fasters distribution), from Metro Fixings inception, we knew that we needed to find an organisation that could work with me in providing and hosting an e-commerce website.

The caveat was that I needed to find someone that I would be comfortable working with, because at the time I had very little experience of creating and populating a website.

From the beginning Sharp-Ax were thoughtful and collaborative in their approach towards working with me. Over the years the team their has become more technical and skillful, the services they offer are second to none and as of today they are one of our most trusted and appreciated partners.

I couldnt give a higher recommendation for Sharp-Ax Web Services, if you are on the fence with regards to trying them, dont hesitate, you will not regret it.

Sharp-AX are a fantastic company to work with. They have an amazing product and the staff are a pleasure deal with.

We recently had Alex a Graduate at Sharp-aX visit and was thoroughly impressed with his professionalism and expertise. From the moment he arrived, he was polite, attentive, and an all round lovely Chap.

His understanding of our software and hardware requirements was excellent, and he provided clear solutions that were both practical and effective. He was approachable and took the time to ensure that everything was addressed properly.

I would definitely welcome him back anytime to assist with maintaining our on-site software and hardware. It's refreshing to work with someone who combines technical skill with such a great attitude. Highly recommended!

Stuart was very helpful and answered all questions asked.

Since we partnered with Sharp-Ax in 2019, they've consistently delivered top-notch software and unparalleled customer service. Their deep knowledge and expertise in their field are evident in every interaction, and no matter the question or challenge, their team is always eager to assist. The staff is not only knowledgeable but also incredibly friendly and supportive, making the whole experience seamless and stress-free. We’ve never looked back since finding Sharp-Ax, and we highly recommend them for anyone seeking reliable software solutions paired with outstanding customer care.

Conor was very efficient in answering my issue.

I contacted the software helpdesk for some really urgent reports and they were back in a matter of minutes.

Pete, Marina and the team are very helpful and cannot recommend them highly enough. They are on hand to assist whenever necessary and are able to adapt our system to meet the needs of our employees and customer requirements.

Pete really helped me out with our stocktake. we had a few issues and pete was good enough to answer my urgent call on saturday and on sunday!! thanks pete, really appreciate it.

andy

We requested a large technical module to be created for us to expand our website and provide customers an extensive range of hand & power tools.

Sharp-ax took on the task and delivered what was needed, All the requested data was applied to exactly where it was asked and should help generate more business for the company

Fast, friendly and efficient service as always.
Big thank you to Stuart Gilmour for creating a new field for us in Sharp-Ax that was previously created by combining multiple spreadsheets.
We now have everything set up in one tab, this has saved us valuable time and improved our efficiency.

banking module is great! cuts my job in half if used correctly. were some issues but pete resolves them very quickly!

The response was quick and Chris is always friendly which always make life better when you have a problem.

Pete and the Sharp-aX team delivered exceptional and seamless service, ensuring we met our tight deadline with ease. Their efficiency allowed us to work without any disruptions, facilitating a smooth transition for all our staff. Thanks to the team for their outstanding support; nothing less than expected!

Sharp-aX is a pleasure to deal with, they have amazing staff especially Roy & Conor. They have excellent response times and are committed to providing support when needed.

Transitioning from the Sage system to Sharp-ax marked a significant shift in our operations, and after two years of using Sharp-ax, we feel it's time for a review.

Similar to many other companies, we had our preferences, but other systems often fell short without the need for additional, disparate systems. In contrast, Sharp-ax provided a comprehensive solution that catered to all our requirements, and it even displayed a willingness to further develop its offerings to support our company's expansion.

Without singling out individual team members, like in any software development environment, we all have our preferred colleagues to collaborate with 😊. The system itself proves to be highly effective once you've completed the necessary customizations, a service that sets it apart from others. Currently, we are in the process of expanding globally, and this endeavor would be exceedingly challenging without the in-house team that Sharp-ax provides.

In essence, our journey with Sharp-ax has been marked by its adaptability, willingness to grow alongside us, and the indispensable support of its in-house team in our global expansion efforts.

Peter at Sharp-Ax helped me with the installation and the training on the banking module.
He has made it very easy to understand and my work has been improved and reduced so much since having it.
Every morning it is a simple click on get transactions and then I can match everything I have already imported.
Thank you to Peter, Sharp-Ax and the ongoing support.

I've worked with Sharp-Ax since November 2022 and they're a fabulous company to work with.

They really do have the customers best interests at the heart of all they do, you can see it in all the interactions you have with the team. The answers yes, now what's the question!

Great software, great people, great company!

We have worked with Sharp-aX for over 2 years now and are still just as impressed with their customer service. The whole team are always happy to help, and any issues are resolved quickly. A special mention has to go to Chris Hearn who is our fountain of Sharp-aX knowledge! Chris always goes above and beyond to help and is a pleasure to deal with! A true credit to the company.