Sharp-aX Computer Systems Limited Reviews 117

Sharp-aX’ latest release has really simplified and sped up our quote to order process. Before we could only order from a single quote, now after discussing this limitation with support we have been given the ability to select multiple quotes and consolidate it into a single order, a job that took about 10 minutes can now be achieved with a few clicks in a minute.

The Quote tracks the items that were ordered and those that were not, providing analysis of quote to sales by item and those lost sales opportunities.

As always, the more I use the system the more excited I am with what else it can do and how that helps me streamline and make the business more efficient.

The new Banking Module that links my Open Banking Accounts to Sharp-aX gives me instant access to my Account Balances, Transactions from within Sharp-aX.

Reconciliation has never been so simple, with the click of a button I am able to match my Bank Transactions to my Sharp-aX Transactions, this reduces the Reconciliation process saving me time to run the rest of my business.

If I have transactions in my bank that I have not entered in to Sharp-aX I can quickly add and allocate them from within the Open Banking Module.

This company always manages to sort my problems quickly & with a friendly manner.

We have worked with Sharp-aX and their team for over 15 years now. They are a friendly team to deal with and I always receive a speedy response to any query.

Their technical team is great and knows their software very well - rare in the IT industry nowadays.

Everyone at Sharp-aX are wonderful to deal with. We were assigned a fantastic Project Manager in Pete Hobbs who has assisted and implemented the system perfectly. It is bespoke and tailored to our company needs

As a longstanding user of Sharp-Ax, the team have always been extremely helpful and professional.

Each member of the team has helped me on too many occasions to count, either through the occasional software hiccup or hardware breakdown; often going above and beyond what is expected to put the problem right.

To mention a few people who have provided exceptional service recently:
- Paul: The Sharp-Ax encyclopedia
- Connor: Has helped me talk/work through queries and we have a laugh while doing it
- Chris's (Hearn and Atkinson): Both providing quick resolutions to Sharp-Ax and Web issues respectively
- And Roy: Who has such a adept understanding of windows and general hardware issues, he makes the complicated look simple.

They and the other members of the team make dealing with Sharp-Ax a pleasure

Speedy response yet again from Roy at Sharp-ax. Nothing too much trouble. Always listens to the full extent of the issue I have and professionally resolves the problem. It's refreshing to have this wealth of knowledge at hand. Thank you again for such great service.

Just a big thank you for Pete and the Team at Sharp-aX for going beyond expectations with the service they provide, especially with the SMS function notifying my Customers of their deliveries through the Sharp-aX system.

Excellent!

It has been a pleasure working with Jean. Always very knowledgeable.

Craig D. BIST Group

A pleasure to deal with, professional and courteous. An amazing product with great support

I have worked with the Sharp-aX team for the last five years. Their technical knowledge and ability in software computer and website creation is fantastic. It's been a pleasure to work with such a professional company. Many thanks to Jean and her amazing team.

Great company to do business with, fast & efficient and easy to communicate

6. Great support – Always on hand to help get the most out of the system

We were experiencing issues with reviewing our vat return before submission. Sharpax support were professional, courteous and fast in resolving the issues.

Good and very helpful training today because it covered all the areas I needed in a clear way. I got various fields updated and added to my favourite views so I can quickly see what I need in order to be more efficient.

Very good service (as long as you get the right people!)
I was helped by Dalia. I explained the problem and within a few minutes this was solved. She was patience and very knowledgeable.

For Dalia - thank you.
Much more helpful than my earlier interaction

Paul is amazingly knowledgeable and helpful, working out the best practices and obviously has extensive system knowledge. Thank you.

Excellent service and help as always. Chris sorted out my issue quickly so there was very little disruption to my working day.

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Thanks to Chris for resolving