Shaws of Darwen Reviews 304

We have had frequent transactions with this company and are consistently satisfied with both the quality of their products and the level of customer service provided.
Their packaging is also carefully handled, allowing us to place orders with complete confidence.
We consider this to be a world-class apron sink brand that we can confidently recommend.
I have had excellent work by Ms. Clare. Thank you.

after a rough start, when we finally got to Clare things started moving and have now been resolved.

Staff were attentive and creative with sorting out a query I had. . Really helpful. Thank you.

Thought we had an issue with the order, they followed up without question. When we realised the issue was our end there was no issues.

I spoke to Heinz in Customer Services regarding cleaning our sink in a hard water area. He was so helpful, with good advice, that helped me to solve the problem and restore the sink to its original pristine state. He was helpful and professional. Thank you.

Plenty of other Belfast sink options. Don’t buy a shaws sink. I’ve had mine for 5 years and the glaze has broken down and the sink has staining. They are not interested. Very bad company. They advised this is not covered by their lifetime guarantee

Very helpful and friendly. Did exactly what they said they would do. Sent the items we required as requested.

Great customer service. Olivia replied promptly and with clear instructions so that I could test the issue with one of the sink draining baskets, enabling diagnosis so that she could recommend the correct fix. She then organised the replacement to be sent directly to me, with detailed instructions for refitting by my plumber. Thank you, a proactive and easy experience from start to finish !

Clare (Customer Services) and Marko (technical support) both went out of their way to ensure that they sourced the correct part for my discontinued sink. The best customer and sales support I have received from any company for a long time. Well done to Shaws of Darwen and thank you.

Clear communication and good follow-up

Olivia responded quickly on email with some really useful material, and then went out of her way to make sure the parts could be sent to me
First class!

The ladies were so helpful.
It’s so good to speak to someone. The ladies were polite & listened to me without rushing me. They then took the time to look for what I needed.
Thank you do much Katie Tanya & Claire.

We had a small unforeseen issue with our sink, but it was resolved promptly by Shaws. We love the Ribchester.

High-quality, durable porcelain sinks in classic English style. Good customer service

Clare Bailey is always very helpful and understands our need

Great products & amazing customer service. Highly recommend!

This product is excellent! Best in the UK market! After also speaking to the Customer support, We Olivia has been very caring and one of the best support members I have ever dealt with!

A rapidez nas respostas e o facto de estar a trabalhar com Inglaterra com a sensação que trabalho com uma empresa mesmo aqui ao lado.
A simpatia dos profissionais é sem dúvida o que mais me agrada!!

Super service of Clare! Always clear and fast response.